{"id": "banking77:0", "dataset": "banking77", "type": "choice", "state": "How do I locate my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:1", "dataset": "banking77", "type": "choice", "state": "I still have not received my new card, I ordered over a week ago.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:2", "dataset": "banking77", "type": "choice", "state": "I ordered a card but it has not arrived. Help please!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:3", "dataset": "banking77", "type": "choice", "state": "Is there a way to know when my card will arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:4", "dataset": "banking77", "type": "choice", "state": "My card has not arrived yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:5", "dataset": "banking77", "type": "choice", "state": "When will I get my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:6", "dataset": "banking77", "type": "choice", "state": "Do you know if there is a tracking number for the new card you sent me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:7", "dataset": "banking77", "type": "choice", "state": "i have not received my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:8", "dataset": "banking77", "type": "choice", "state": "still waiting on that card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:9", "dataset": "banking77", "type": "choice", "state": "Is it normal to have to wait over a week for my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:10", "dataset": "banking77", "type": "choice", "state": "How do I track my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:11", "dataset": "banking77", "type": "choice", "state": "How long does a card delivery take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:12", "dataset": "banking77", "type": "choice", "state": "I still don't have my card after 2 weeks.  What should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:13", "dataset": "banking77", "type": "choice", "state": "still waiting on my new card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:14", "dataset": "banking77", "type": "choice", "state": "I am still waiting for my card after 1 week.  Is this ok?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:15", "dataset": "banking77", "type": "choice", "state": "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:16", "dataset": "banking77", "type": "choice", "state": "I've been waiting longer than expected for my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:17", "dataset": "banking77", "type": "choice", "state": "Why hasn't my card been delivered?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:18", "dataset": "banking77", "type": "choice", "state": "Where is my new card? I have been waiting a week!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:19", "dataset": "banking77", "type": "choice", "state": "My card still hasn't arrived after 2 weeks. Is it lost?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:20", "dataset": "banking77", "type": "choice", "state": "I did not get my card yet, is it lost?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:21", "dataset": "banking77", "type": "choice", "state": "Status of the card I ordered.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:22", "dataset": "banking77", "type": "choice", "state": "How long should my new card take to arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:23", "dataset": "banking77", "type": "choice", "state": "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:24", "dataset": "banking77", "type": "choice", "state": "My card has not arrived yet, where is it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:25", "dataset": "banking77", "type": "choice", "state": "What is the tracking number for my card that was mailed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:26", "dataset": "banking77", "type": "choice", "state": "I think something went wrong with my card delivery as I haven't received it yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:27", "dataset": "banking77", "type": "choice", "state": "I'm still waiting for delivery of my new card, why is it taking so long?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:28", "dataset": "banking77", "type": "choice", "state": "I ordered a card a week ago, and it's still not here. What do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:29", "dataset": "banking77", "type": "choice", "state": "i want to track the card you sent", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:30", "dataset": "banking77", "type": "choice", "state": "My card hasn't arrived yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:31", "dataset": "banking77", "type": "choice", "state": "I was expecting my new card and am wondering why I haven't received it yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:32", "dataset": "banking77", "type": "choice", "state": "How do I know when my card will arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:33", "dataset": "banking77", "type": "choice", "state": "I'm still waiting on my card to be delivered.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:34", "dataset": "banking77", "type": "choice", "state": "Does the card you sent have a way to track to it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:35", "dataset": "banking77", "type": "choice", "state": "I ordered a card and I still haven't received it. It's been two weeks. What can I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:36", "dataset": "banking77", "type": "choice", "state": "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:37", "dataset": "banking77", "type": "choice", "state": "Is there tracking info available?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:38", "dataset": "banking77", "type": "choice", "state": "What is the tracking number for the card you sent?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:39", "dataset": "banking77", "type": "choice", "state": "Where is the tracking number for the card you sent me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_arrival"}
{"id": "banking77:40", "dataset": "banking77", "type": "choice", "state": "Why won't my card show up on the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:41", "dataset": "banking77", "type": "choice", "state": "I would like to reactivate my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:42", "dataset": "banking77", "type": "choice", "state": "Where do I link the new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:43", "dataset": "banking77", "type": "choice", "state": "I have received my card, can you help me put it in the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:44", "dataset": "banking77", "type": "choice", "state": "How do I link a card that I already have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:45", "dataset": "banking77", "type": "choice", "state": "I received my new card, but I don't see it in the app anywhere.  What do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:46", "dataset": "banking77", "type": "choice", "state": "How do I re-add a card to the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:47", "dataset": "banking77", "type": "choice", "state": "How do I add the card to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:48", "dataset": "banking77", "type": "choice", "state": "Can I put my old card back into the system? I just found it/", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:49", "dataset": "banking77", "type": "choice", "state": "I have one of your cards already, how do I link it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:50", "dataset": "banking77", "type": "choice", "state": "How do I link a new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:51", "dataset": "banking77", "type": "choice", "state": "Can I link an existing card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:52", "dataset": "banking77", "type": "choice", "state": "How do I link one your card if I have one already?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:53", "dataset": "banking77", "type": "choice", "state": "How do I add a card to the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:54", "dataset": "banking77", "type": "choice", "state": "Can I link my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:55", "dataset": "banking77", "type": "choice", "state": "Hello, I found the card I misplaced and I need to reactive it, how do I do that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:56", "dataset": "banking77", "type": "choice", "state": "Can you tell me how to link one of your cards that I already have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:57", "dataset": "banking77", "type": "choice", "state": "How do I view the card I received in the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:58", "dataset": "banking77", "type": "choice", "state": "Where on the website do I go to link my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:59", "dataset": "banking77", "type": "choice", "state": "I found my card, can I add it to the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:60", "dataset": "banking77", "type": "choice", "state": "How do I link to my credit card with you?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:61", "dataset": "banking77", "type": "choice", "state": "I've received my card so now I need to know how to sync it to the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:62", "dataset": "banking77", "type": "choice", "state": "I found my card, I would like to reactivate it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:63", "dataset": "banking77", "type": "choice", "state": "How do I link this new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:64", "dataset": "banking77", "type": "choice", "state": "Can I reactivate my lost card that I found this morning in my jacket pocket?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:65", "dataset": "banking77", "type": "choice", "state": "how do I link an already existing card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:66", "dataset": "banking77", "type": "choice", "state": "The app doesn't show the card I received.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:67", "dataset": "banking77", "type": "choice", "state": "how do I link a card I already have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:68", "dataset": "banking77", "type": "choice", "state": "I would like to link my card. How do I do it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:69", "dataset": "banking77", "type": "choice", "state": "Can you please show me where I can find the location to link my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:70", "dataset": "banking77", "type": "choice", "state": "Where do I go if I want to link my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:71", "dataset": "banking77", "type": "choice", "state": "Is there a way to make my old card usable with the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:72", "dataset": "banking77", "type": "choice", "state": "Can I reactivate a card I thought I lost?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:73", "dataset": "banking77", "type": "choice", "state": "How do I link my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:74", "dataset": "banking77", "type": "choice", "state": "Where do I need to go in the app to enter my card info?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:75", "dataset": "banking77", "type": "choice", "state": "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:76", "dataset": "banking77", "type": "choice", "state": "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:77", "dataset": "banking77", "type": "choice", "state": "I already have one of your cards, how do I link them?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:78", "dataset": "banking77", "type": "choice", "state": "How do I link my replacement card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:79", "dataset": "banking77", "type": "choice", "state": "Can I link another card to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_linking"}
{"id": "banking77:80", "dataset": "banking77", "type": "choice", "state": "I need to know your exchange rates.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:81", "dataset": "banking77", "type": "choice", "state": "What exchange rates do you offer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:82", "dataset": "banking77", "type": "choice", "state": "How did you come up with your exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:83", "dataset": "banking77", "type": "choice", "state": "Where do you guys acquire your exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:84", "dataset": "banking77", "type": "choice", "state": "How do I find the exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:85", "dataset": "banking77", "type": "choice", "state": "What are your international exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:86", "dataset": "banking77", "type": "choice", "state": "How often do your exchange rates change", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:87", "dataset": "banking77", "type": "choice", "state": "Please advise what is the exchange rate", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:88", "dataset": "banking77", "type": "choice", "state": "How are exchange rates calculated?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:89", "dataset": "banking77", "type": "choice", "state": "what are exchange rates based on", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:90", "dataset": "banking77", "type": "choice", "state": "what are exchange rates", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:91", "dataset": "banking77", "type": "choice", "state": "What are the most current exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:92", "dataset": "banking77", "type": "choice", "state": "Can you explain your exchange rate policy to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:93", "dataset": "banking77", "type": "choice", "state": "Is it a good time to exchange?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:94", "dataset": "banking77", "type": "choice", "state": "What is the exchange rate like on this app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:95", "dataset": "banking77", "type": "choice", "state": "Do you have a list of exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:96", "dataset": "banking77", "type": "choice", "state": "Can you tell me where you get your exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:97", "dataset": "banking77", "type": "choice", "state": "Will I get a curreng foreign exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:98", "dataset": "banking77", "type": "choice", "state": "What currencies is an exchange rate calculated in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:99", "dataset": "banking77", "type": "choice", "state": "Where do you get your exchange rates from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:100", "dataset": "banking77", "type": "choice", "state": "What is the base of the exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:101", "dataset": "banking77", "type": "choice", "state": "What exchange rate do you use?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:102", "dataset": "banking77", "type": "choice", "state": "The exchange rates are?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:103", "dataset": "banking77", "type": "choice", "state": "What do you base your exchange rates on?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:104", "dataset": "banking77", "type": "choice", "state": "What foreign exchange rate will you use?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:105", "dataset": "banking77", "type": "choice", "state": "How much will I get with the exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:106", "dataset": "banking77", "type": "choice", "state": "The exchange rate would be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:107", "dataset": "banking77", "type": "choice", "state": "What is the exchange rate like?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:108", "dataset": "banking77", "type": "choice", "state": "How do your exchange rates work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:109", "dataset": "banking77", "type": "choice", "state": "what is the exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:110", "dataset": "banking77", "type": "choice", "state": "Where did your guys exchange rates come from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:111", "dataset": "banking77", "type": "choice", "state": "How are you determining your exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:112", "dataset": "banking77", "type": "choice", "state": "I'm trying to figure out the current exchange rate.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:113", "dataset": "banking77", "type": "choice", "state": "From where are you getting your exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:114", "dataset": "banking77", "type": "choice", "state": "Can you tell me the foreign exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:115", "dataset": "banking77", "type": "choice", "state": "why do your exchange rates change", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:116", "dataset": "banking77", "type": "choice", "state": "What kind of foreign exchange rate will I get when I exchange my money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:117", "dataset": "banking77", "type": "choice", "state": "What is my foreign exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:118", "dataset": "banking77", "type": "choice", "state": "when does the rate get determined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:119", "dataset": "banking77", "type": "choice", "state": "What is the current exchange rate for me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_rate"}
{"id": "banking77:120", "dataset": "banking77", "type": "choice", "state": "I purchased something in a foreign currency but the rate applied is wrong", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:121", "dataset": "banking77", "type": "choice", "state": "I made a currency exchange and think I was charged more than I should of been.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:122", "dataset": "banking77", "type": "choice", "state": "the card payment exchange rate is wrong", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:123", "dataset": "banking77", "type": "choice", "state": "The exchange rate was wrong when I bought something outside the country.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:124", "dataset": "banking77", "type": "choice", "state": "The exchange rate on my purchase is wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:125", "dataset": "banking77", "type": "choice", "state": "This rate is too low. Are you sure your using the right exchange rate.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:126", "dataset": "banking77", "type": "choice", "state": "I bought something, but the exchange rate looks wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:127", "dataset": "banking77", "type": "choice", "state": "The rate applied to my foreign purchase was incorrect", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:128", "dataset": "banking77", "type": "choice", "state": "I bought something in a foreign currency but the rate applied is wrong!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:129", "dataset": "banking77", "type": "choice", "state": "My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:130", "dataset": "banking77", "type": "choice", "state": "You did not apply the correct exchange rate for an item that I bought.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:131", "dataset": "banking77", "type": "choice", "state": "The rate of exchange for my card payment is incorrect", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:132", "dataset": "banking77", "type": "choice", "state": "The rate for a currency exchange was wrong when I bought something.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:133", "dataset": "banking77", "type": "choice", "state": "Why is the exchange rate wrong when I purchase something abroad?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:134", "dataset": "banking77", "type": "choice", "state": "I bought an item and noticed the exchange rate was not correct.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:135", "dataset": "banking77", "type": "choice", "state": "I bought something overseas and the wrong exchange rate is on my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:136", "dataset": "banking77", "type": "choice", "state": "The exchange rate for my transaction last Saturday seems to have been wrong I got charged extra.  Please fix.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:137", "dataset": "banking77", "type": "choice", "state": "Why is your exchange rate for my card payment wrong", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:138", "dataset": "banking77", "type": "choice", "state": "Why am I being charged more ?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:139", "dataset": "banking77", "type": "choice", "state": "I purchased an item and the exchange rate I was given was incorrect.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:140", "dataset": "banking77", "type": "choice", "state": "I don't think my card payment exchange rate is correct.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:141", "dataset": "banking77", "type": "choice", "state": "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:142", "dataset": "banking77", "type": "choice", "state": "They charged me wrong for a currency exchange on a purchase.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:143", "dataset": "banking77", "type": "choice", "state": "I believe my card payment exchange rate is incorrect.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:144", "dataset": "banking77", "type": "choice", "state": "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:145", "dataset": "banking77", "type": "choice", "state": "The exchange rate seems off on this transaction", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:146", "dataset": "banking77", "type": "choice", "state": "The exchange rate given to me wasn't correct, after i purchased an item", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:147", "dataset": "banking77", "type": "choice", "state": "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:148", "dataset": "banking77", "type": "choice", "state": "I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:149", "dataset": "banking77", "type": "choice", "state": "I wasn't applied the correct exchange rate for an item I bought", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:150", "dataset": "banking77", "type": "choice", "state": "the conversion value for my card payments is incorrect.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:151", "dataset": "banking77", "type": "choice", "state": "The wrong exchange rate was used when I bought something with a foriegn currency.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:152", "dataset": "banking77", "type": "choice", "state": "I paid for something in foreign currency but noticed the exchange rate is incorrect.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:153", "dataset": "banking77", "type": "choice", "state": "The incorrect rate was used in my foreign purchase", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:154", "dataset": "banking77", "type": "choice", "state": "Why was the exchange rate incorrect for an item I recently bought?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:155", "dataset": "banking77", "type": "choice", "state": "Why is my exchange rate wrong for an item I bought?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:156", "dataset": "banking77", "type": "choice", "state": "How can I check the exchange rate applied to my transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:157", "dataset": "banking77", "type": "choice", "state": "Your exchange rate is totally wrong for my card payment", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:158", "dataset": "banking77", "type": "choice", "state": "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:159", "dataset": "banking77", "type": "choice", "state": "I go the wrong exchange rate applied to my purchase in a foreign country.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_wrong_exchange_rate"}
{"id": "banking77:160", "dataset": "banking77", "type": "choice", "state": "My statement has a dollar I have been charged showing up on it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:161", "dataset": "banking77", "type": "choice", "state": "Why is there a fee for an extra pound in my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:162", "dataset": "banking77", "type": "choice", "state": "I'm not okay with this fee on my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:163", "dataset": "banking77", "type": "choice", "state": "Why is there an extra dollar charged to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:164", "dataset": "banking77", "type": "choice", "state": "There is a fee I don't recognize on my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:165", "dataset": "banking77", "type": "choice", "state": "I would like a refund on the extra pound I was charged.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:166", "dataset": "banking77", "type": "choice", "state": "Can you explain what this random $1 charge is?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:167", "dataset": "banking77", "type": "choice", "state": "What is this $1 charge on my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:168", "dataset": "banking77", "type": "choice", "state": "Why does my statement have these extra charges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:169", "dataset": "banking77", "type": "choice", "state": "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:170", "dataset": "banking77", "type": "choice", "state": "I can see an extra 1£ charge on my app. Why did you charge me extra?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:171", "dataset": "banking77", "type": "choice", "state": "Can you tell me why I noticed a $1 charge on my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:172", "dataset": "banking77", "type": "choice", "state": "When will the $1 transaction be credited to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:173", "dataset": "banking77", "type": "choice", "state": "Where did this fee come from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:174", "dataset": "banking77", "type": "choice", "state": "I noticed an extra $1 charge on my statement, can you tell me why that is?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:175", "dataset": "banking77", "type": "choice", "state": "There is an extra $1 charge", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:176", "dataset": "banking77", "type": "choice", "state": "I need information about an extra €1 fee in my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:177", "dataset": "banking77", "type": "choice", "state": "Why is there an extra 1 pound charge on my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:178", "dataset": "banking77", "type": "choice", "state": "Why are there so many fees on my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:179", "dataset": "banking77", "type": "choice", "state": "What would be the reason there's an extra fee on my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:180", "dataset": "banking77", "type": "choice", "state": "Where did this 1 euro fee come from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:181", "dataset": "banking77", "type": "choice", "state": "I got a extra €1 fee in my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:182", "dataset": "banking77", "type": "choice", "state": "I have a 1 euro fee on my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:183", "dataset": "banking77", "type": "choice", "state": "Why was I overcharged a pound!?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:184", "dataset": "banking77", "type": "choice", "state": "Something went wrong, I was charged an extra pound?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:185", "dataset": "banking77", "type": "choice", "state": "Where did the extra fee on my statement come from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:186", "dataset": "banking77", "type": "choice", "state": "There is an extra charge on my app that I was not told about or I was aware of!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:187", "dataset": "banking77", "type": "choice", "state": "I am seeing an extra fee on my statement what is that for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:188", "dataset": "banking77", "type": "choice", "state": "What is this €1 fee in my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:189", "dataset": "banking77", "type": "choice", "state": "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with.  Could you tell me why the extra charge is there?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:190", "dataset": "banking77", "type": "choice", "state": "For some reason my account's been charged an extra dollar.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:191", "dataset": "banking77", "type": "choice", "state": "There is a transaction for $1 and I don't know why it was charged.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:192", "dataset": "banking77", "type": "choice", "state": "Can you help me with a weird charge?  It's a pound charge that never goes away from the statement view on the app I'm using.  It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:193", "dataset": "banking77", "type": "choice", "state": "What is the purpose of the extra fee that is showing up on my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:194", "dataset": "banking77", "type": "choice", "state": "$1 extra has been charged on my statement, why is that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:195", "dataset": "banking77", "type": "choice", "state": "What is the extra  €1 fee in my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:196", "dataset": "banking77", "type": "choice", "state": "It's been two weeks, why has the transaction for $1.00 not been reversed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:197", "dataset": "banking77", "type": "choice", "state": "What is the €1 fee for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:198", "dataset": "banking77", "type": "choice", "state": "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:199", "dataset": "banking77", "type": "choice", "state": "Can you please check why I am having this extra fee on my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "extra_charge_on_statement"}
{"id": "banking77:200", "dataset": "banking77", "type": "choice", "state": "My withdrawl is still pending.  Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:201", "dataset": "banking77", "type": "choice", "state": "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:202", "dataset": "banking77", "type": "choice", "state": "My transaction is still showing that is pending from my cash withdrawal.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:203", "dataset": "banking77", "type": "choice", "state": "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:204", "dataset": "banking77", "type": "choice", "state": "How long does the cash withdrawal take to pend?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:205", "dataset": "banking77", "type": "choice", "state": "Why is it taking so long for my cash withdrawal to no longer show as pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:206", "dataset": "banking77", "type": "choice", "state": "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:207", "dataset": "banking77", "type": "choice", "state": "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:208", "dataset": "banking77", "type": "choice", "state": "Why is my withdrawal still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:209", "dataset": "banking77", "type": "choice", "state": "Are you sure when the withdrawal will show?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:210", "dataset": "banking77", "type": "choice", "state": "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:211", "dataset": "banking77", "type": "choice", "state": "Why is a transaction showing as pending when I recieved cash from an ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:212", "dataset": "banking77", "type": "choice", "state": "My cash in the ATM is still pending", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:213", "dataset": "banking77", "type": "choice", "state": "my atm cash out is still pending", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:214", "dataset": "banking77", "type": "choice", "state": "I am still waiting for a cash withdrawal to show", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:215", "dataset": "banking77", "type": "choice", "state": "Is my pending cash withdrawal processed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:216", "dataset": "banking77", "type": "choice", "state": "how long til my cash out goes through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:217", "dataset": "banking77", "type": "choice", "state": "Why is my ATM cash withdrawal showing up as a pending transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:218", "dataset": "banking77", "type": "choice", "state": "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:219", "dataset": "banking77", "type": "choice", "state": "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:220", "dataset": "banking77", "type": "choice", "state": "Why do I have a pending cash withdrawal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:221", "dataset": "banking77", "type": "choice", "state": "I have a pending cash withdrawal", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:222", "dataset": "banking77", "type": "choice", "state": "I made a withdrawal from my account but it has not posted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:223", "dataset": "banking77", "type": "choice", "state": "Is my cash withdrawal pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:224", "dataset": "banking77", "type": "choice", "state": "I'm not quite understanding why my cash withdrawal is showing as pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:225", "dataset": "banking77", "type": "choice", "state": "I made a cash withdrawal but the pending status is taking forever.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:226", "dataset": "banking77", "type": "choice", "state": "My cash withdrawal is still showing as pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:227", "dataset": "banking77", "type": "choice", "state": "Why am I unable to take money from my card but the statement says the transaction is still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:228", "dataset": "banking77", "type": "choice", "state": "Why does my account have a pending cash withdrawal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:229", "dataset": "banking77", "type": "choice", "state": "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:230", "dataset": "banking77", "type": "choice", "state": "Cash withdrawal still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:231", "dataset": "banking77", "type": "choice", "state": "I received cash from the ATM earlier, but this shows up as pending in the app.  I've got the cash already.  How can this be still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:232", "dataset": "banking77", "type": "choice", "state": "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:233", "dataset": "banking77", "type": "choice", "state": "Why does it say pending cash withdrawal on my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:234", "dataset": "banking77", "type": "choice", "state": "How long with my cash withdrawal stay pending for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:235", "dataset": "banking77", "type": "choice", "state": "Where's accounting for my cash withdrawal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:236", "dataset": "banking77", "type": "choice", "state": "My account was charged for a withdraw I tried to make that was decline.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:237", "dataset": "banking77", "type": "choice", "state": "how long does it take to post atm with drawl", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:238", "dataset": "banking77", "type": "choice", "state": "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:239", "dataset": "banking77", "type": "choice", "state": "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_cash_withdrawal"}
{"id": "banking77:240", "dataset": "banking77", "type": "choice", "state": "If I request that my funds be held, what currencies do you use?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:241", "dataset": "banking77", "type": "choice", "state": "I want to know how many different currencies my money can be in", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:242", "dataset": "banking77", "type": "choice", "state": "Do you support all fiat currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:243", "dataset": "banking77", "type": "choice", "state": "Does your system support multiple currency.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:244", "dataset": "banking77", "type": "choice", "state": "What currencies can I hold money in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:245", "dataset": "banking77", "type": "choice", "state": "Do you support any currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:246", "dataset": "banking77", "type": "choice", "state": "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:247", "dataset": "banking77", "type": "choice", "state": "What currencies do you do exchanges for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:248", "dataset": "banking77", "type": "choice", "state": "In terms of holding and exchange, what fiat currencies do you use.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:249", "dataset": "banking77", "type": "choice", "state": "What fiat currencies are used for holding transactions?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:250", "dataset": "banking77", "type": "choice", "state": "Where can I exchange my money for EUR?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:251", "dataset": "banking77", "type": "choice", "state": "Is it permissible to hold money in multiple currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:252", "dataset": "banking77", "type": "choice", "state": "Can I exchange to EUR?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:253", "dataset": "banking77", "type": "choice", "state": "Can someone assist me with the details explaining which fiat currencies that you support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:254", "dataset": "banking77", "type": "choice", "state": "Do you offer additional currency options?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:255", "dataset": "banking77", "type": "choice", "state": "How do I change currencies to euros?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:256", "dataset": "banking77", "type": "choice", "state": "What fiat currencies are supported for holding and exchange?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:257", "dataset": "banking77", "type": "choice", "state": "When considering currency holdings and exchanges, what fiat currencies are supported?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:258", "dataset": "banking77", "type": "choice", "state": "Will you handle EUR?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:259", "dataset": "banking77", "type": "choice", "state": "Can I hold money in other currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:260", "dataset": "banking77", "type": "choice", "state": "What options do I have for holding currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:261", "dataset": "banking77", "type": "choice", "state": "Do you happen to do exchanges of EUR?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:262", "dataset": "banking77", "type": "choice", "state": "Do you accept exchanges to EUR?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:263", "dataset": "banking77", "type": "choice", "state": "Can you tell me what currency I can have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:264", "dataset": "banking77", "type": "choice", "state": "Am I able to exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:265", "dataset": "banking77", "type": "choice", "state": "What currencies are used in your exchange?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:266", "dataset": "banking77", "type": "choice", "state": "Which fiat currencies do you support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:267", "dataset": "banking77", "type": "choice", "state": "Which country's currency do you support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:268", "dataset": "banking77", "type": "choice", "state": "I want to make a currency exchange to EU.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:269", "dataset": "banking77", "type": "choice", "state": "Can I exchange and hold all fiat currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:270", "dataset": "banking77", "type": "choice", "state": "What kind of currency can I hold money in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:271", "dataset": "banking77", "type": "choice", "state": "Can I exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:272", "dataset": "banking77", "type": "choice", "state": "Do you work with all fiat currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:273", "dataset": "banking77", "type": "choice", "state": "Can I hold money in multiple currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:274", "dataset": "banking77", "type": "choice", "state": "How man currencies can I hold?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:275", "dataset": "banking77", "type": "choice", "state": "Besides USD what other currencies can I have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:276", "dataset": "banking77", "type": "choice", "state": "How do I accept exchanges to EU?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:277", "dataset": "banking77", "type": "choice", "state": "What kind of fiat currency can I used for holding and exchange?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:278", "dataset": "banking77", "type": "choice", "state": "Do you support the exchange of EUR from my currency.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:279", "dataset": "banking77", "type": "choice", "state": "What countries can I travel to and have access to their currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "fiat_currency_support"}
{"id": "banking77:280", "dataset": "banking77", "type": "choice", "state": "I need my card now!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:281", "dataset": "banking77", "type": "choice", "state": "my card was not in the mail again can you advise?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:282", "dataset": "banking77", "type": "choice", "state": "i need my card quick", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:283", "dataset": "banking77", "type": "choice", "state": "How long will it take to get to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:284", "dataset": "banking77", "type": "choice", "state": "I'm just wondering when my card will get here.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:285", "dataset": "banking77", "type": "choice", "state": "Can you get me my card fast?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:286", "dataset": "banking77", "type": "choice", "state": "How long will it take to deliver something to US?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:287", "dataset": "banking77", "type": "choice", "state": "I live in the US, how long will it take for delivery?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:288", "dataset": "banking77", "type": "choice", "state": "When can I expect my card to be delivered to the US?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:289", "dataset": "banking77", "type": "choice", "state": "I need my card quickly", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:290", "dataset": "banking77", "type": "choice", "state": "Does delivery to the US take long?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:291", "dataset": "banking77", "type": "choice", "state": "How long will it take to arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:292", "dataset": "banking77", "type": "choice", "state": "Can I have my card delivered on a specific day?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:293", "dataset": "banking77", "type": "choice", "state": "What is the difference between standard and express delivery?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:294", "dataset": "banking77", "type": "choice", "state": "Can it be delivered by a specific date?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:295", "dataset": "banking77", "type": "choice", "state": "May I choose when it's delivered?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:296", "dataset": "banking77", "type": "choice", "state": "I need it delivered on a certain date.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:297", "dataset": "banking77", "type": "choice", "state": "When should I expect my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:298", "dataset": "banking77", "type": "choice", "state": "How long does it take to get my card? Can I choose when to receive it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:299", "dataset": "banking77", "type": "choice", "state": "How long will it take for the card to arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:300", "dataset": "banking77", "type": "choice", "state": "How fast can you deliver?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:301", "dataset": "banking77", "type": "choice", "state": "Ordered awhile back, what is the ETA in the US?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:302", "dataset": "banking77", "type": "choice", "state": "How long should I expect for the card to arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:303", "dataset": "banking77", "type": "choice", "state": "Whats the delivery time to the United States?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:304", "dataset": "banking77", "type": "choice", "state": "When will the card arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:305", "dataset": "banking77", "type": "choice", "state": "Send my card as soon as you are able to.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:306", "dataset": "banking77", "type": "choice", "state": "When are cards delivered?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:307", "dataset": "banking77", "type": "choice", "state": "How long does shipping take to get to a US destination?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:308", "dataset": "banking77", "type": "choice", "state": "Can I get my card expedited?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:309", "dataset": "banking77", "type": "choice", "state": "How long until my card is delivered?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:310", "dataset": "banking77", "type": "choice", "state": "I need my card to come as soon as possible.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:311", "dataset": "banking77", "type": "choice", "state": "When can I expect to receive my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:312", "dataset": "banking77", "type": "choice", "state": "I am waiting for my card to arrive.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:313", "dataset": "banking77", "type": "choice", "state": "I need my card as soon as possible.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:314", "dataset": "banking77", "type": "choice", "state": "I need it delivered by Saturday.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:315", "dataset": "banking77", "type": "choice", "state": "What's the U.S. Delivery time?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:316", "dataset": "banking77", "type": "choice", "state": "When will my card arrive?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:317", "dataset": "banking77", "type": "choice", "state": "can I choose a date for delivery?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:318", "dataset": "banking77", "type": "choice", "state": "Can I make sure my card is delivered on a specific day?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:319", "dataset": "banking77", "type": "choice", "state": "Can I have it be delivered at a certain time?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_delivery_estimate"}
{"id": "banking77:320", "dataset": "banking77", "type": "choice", "state": "When traveling, can I auto top-up my card at certain times?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:321", "dataset": "banking77", "type": "choice", "state": "Is there a limit when using auto top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:322", "dataset": "banking77", "type": "choice", "state": "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:323", "dataset": "banking77", "type": "choice", "state": "I'm running out of money, can I  auto top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:324", "dataset": "banking77", "type": "choice", "state": "How do I use auto top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:325", "dataset": "banking77", "type": "choice", "state": "Can it automatically top-up money if there isn't much left?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:326", "dataset": "banking77", "type": "choice", "state": "If there isn't much money left can it automatically top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:327", "dataset": "banking77", "type": "choice", "state": "I read about the auto-top up function, but can't find it in the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:328", "dataset": "banking77", "type": "choice", "state": "Can I have it add money at certain time intervals when I travel?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:329", "dataset": "banking77", "type": "choice", "state": "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:330", "dataset": "banking77", "type": "choice", "state": "Where can I find the \"auto-top\" feature?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:331", "dataset": "banking77", "type": "choice", "state": "I just activated auto top-up, but it is not letting me enable it. Why not?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:332", "dataset": "banking77", "type": "choice", "state": "Is there an auto top-up option?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:333", "dataset": "banking77", "type": "choice", "state": "where is theft-top option?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:334", "dataset": "banking77", "type": "choice", "state": "Are there limits on auto top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:335", "dataset": "banking77", "type": "choice", "state": "can you assist me with the auto top up ?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:336", "dataset": "banking77", "type": "choice", "state": "Do you have any limit on the auto top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:337", "dataset": "banking77", "type": "choice", "state": "Why are there limits on auto top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:338", "dataset": "banking77", "type": "choice", "state": "How can I top up automatically?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:339", "dataset": "banking77", "type": "choice", "state": "How do I make sure I don't run out of money on my card while traveling?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:340", "dataset": "banking77", "type": "choice", "state": "What's the limit on automatic top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:341", "dataset": "banking77", "type": "choice", "state": "If I will be traveling, is there a way to auto top-up my card on certain days?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:342", "dataset": "banking77", "type": "choice", "state": "Where is the auto top-up option?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:343", "dataset": "banking77", "type": "choice", "state": "Can I have a auto top-up when my account is short?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:344", "dataset": "banking77", "type": "choice", "state": "Do you have an auto top-up option?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:345", "dataset": "banking77", "type": "choice", "state": "Can I space out how often money is transferred along my travels?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:346", "dataset": "banking77", "type": "choice", "state": "Will it automatically top-up money if there isn't a lot left?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:347", "dataset": "banking77", "type": "choice", "state": "Can I have it add money automatically in certain intervals?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:348", "dataset": "banking77", "type": "choice", "state": "Can I set up an automatic top-up for travel.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:349", "dataset": "banking77", "type": "choice", "state": "I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:350", "dataset": "banking77", "type": "choice", "state": "how do I top up my money automatically", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:351", "dataset": "banking77", "type": "choice", "state": "Can I be topped up once I hit a certain balance?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:352", "dataset": "banking77", "type": "choice", "state": "Will it automatically top-up if there isn't much money left?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:353", "dataset": "banking77", "type": "choice", "state": "Is there any way to Auto top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:354", "dataset": "banking77", "type": "choice", "state": "Can you explain where I can find the auto-top option?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:355", "dataset": "banking77", "type": "choice", "state": "What is the auto top up function and where can I find that at?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:356", "dataset": "banking77", "type": "choice", "state": "Is there a way to top-up automatically?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:357", "dataset": "banking77", "type": "choice", "state": "Is there a top-up feature, if there isn't a lot of money left?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:358", "dataset": "banking77", "type": "choice", "state": "What is the highest limit for Auto Top?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:359", "dataset": "banking77", "type": "choice", "state": "How do I enable auto-top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "automatic_top_up"}
{"id": "banking77:360", "dataset": "banking77", "type": "choice", "state": "I've tried my card a bunch of times and it never worked.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:361", "dataset": "banking77", "type": "choice", "state": "I can't get my card to work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:362", "dataset": "banking77", "type": "choice", "state": "My card appears to be broken how can I fix it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:363", "dataset": "banking77", "type": "choice", "state": "How do I know why my card isn't working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:364", "dataset": "banking77", "type": "choice", "state": "My card broke.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:365", "dataset": "banking77", "type": "choice", "state": "My card won't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:366", "dataset": "banking77", "type": "choice", "state": "Why is my card not working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:367", "dataset": "banking77", "type": "choice", "state": "Can you please identify the problem with my bank card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:368", "dataset": "banking77", "type": "choice", "state": "How do I unblock my card using the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:369", "dataset": "banking77", "type": "choice", "state": "My card does not work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:370", "dataset": "banking77", "type": "choice", "state": "How can I get my physical card to work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:371", "dataset": "banking77", "type": "choice", "state": "Can someone assist me by explaining why my card is not working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:372", "dataset": "banking77", "type": "choice", "state": "Help me.  My card doesn't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:373", "dataset": "banking77", "type": "choice", "state": "Can a card stop working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:374", "dataset": "banking77", "type": "choice", "state": "I think my card is broken", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:375", "dataset": "banking77", "type": "choice", "state": "Why isn't my card working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:376", "dataset": "banking77", "type": "choice", "state": "My card isn't working anymore.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:377", "dataset": "banking77", "type": "choice", "state": "My card was declined today when eating and I need to know what's wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:378", "dataset": "banking77", "type": "choice", "state": "My card doesn't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:379", "dataset": "banking77", "type": "choice", "state": "How can I resolve a problem where my card won't go through at all?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:380", "dataset": "banking77", "type": "choice", "state": "My actual card isn't working.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:381", "dataset": "banking77", "type": "choice", "state": "Is my card broken?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:382", "dataset": "banking77", "type": "choice", "state": "I broke my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:383", "dataset": "banking77", "type": "choice", "state": "My card stopped working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:384", "dataset": "banking77", "type": "choice", "state": "My card is broke, what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:385", "dataset": "banking77", "type": "choice", "state": "I tried using my card today and it's not working, can you help me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:386", "dataset": "banking77", "type": "choice", "state": "My card stopped working when I use it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:387", "dataset": "banking77", "type": "choice", "state": "I can't use my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:388", "dataset": "banking77", "type": "choice", "state": "Need help with my card. It's not working.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:389", "dataset": "banking77", "type": "choice", "state": "I cannot use my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:390", "dataset": "banking77", "type": "choice", "state": "The card I've got seems to be broken.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:391", "dataset": "banking77", "type": "choice", "state": "My card isn't working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:392", "dataset": "banking77", "type": "choice", "state": "My card suddenly quit working.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:393", "dataset": "banking77", "type": "choice", "state": "I have tried to use my card several times and it does not work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:394", "dataset": "banking77", "type": "choice", "state": "The card I have doesn't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:395", "dataset": "banking77", "type": "choice", "state": "My card doesn't accept any transaction at all. What's wrong??", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:396", "dataset": "banking77", "type": "choice", "state": "How can i check if my card is working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:397", "dataset": "banking77", "type": "choice", "state": "Nothing goes through on my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:398", "dataset": "banking77", "type": "choice", "state": "How do I find out why my card won't work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:399", "dataset": "banking77", "type": "choice", "state": "Could it be that I deactivated my card, its not working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_not_working"}
{"id": "banking77:400", "dataset": "banking77", "type": "choice", "state": "May I exchange currencies with this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:401", "dataset": "banking77", "type": "choice", "state": "Tell me how I can exchange between different currency.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:402", "dataset": "banking77", "type": "choice", "state": "Can I change from one currency to another?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:403", "dataset": "banking77", "type": "choice", "state": "How do I change GBP to AUD?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:404", "dataset": "banking77", "type": "choice", "state": "Will this app exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:405", "dataset": "banking77", "type": "choice", "state": "How do I convert currencies with the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:406", "dataset": "banking77", "type": "choice", "state": "How are currencies exchanged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:407", "dataset": "banking77", "type": "choice", "state": "Can I exchange currencies with this app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:408", "dataset": "banking77", "type": "choice", "state": "How do I make an exchange from one currency to another?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:409", "dataset": "banking77", "type": "choice", "state": "How do I interconvert between AUD and GBP?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:410", "dataset": "banking77", "type": "choice", "state": "What all currencies can be exchanged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:411", "dataset": "banking77", "type": "choice", "state": "What is the best way to exchange currency between USD and GBP using your app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:412", "dataset": "banking77", "type": "choice", "state": "If I wanted to make a change from GBP to AUD what is the process?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:413", "dataset": "banking77", "type": "choice", "state": "Can I get some money exchanged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:414", "dataset": "banking77", "type": "choice", "state": "Is it possible to change to another currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:415", "dataset": "banking77", "type": "choice", "state": "How do I exchange my GBP to AUD?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:416", "dataset": "banking77", "type": "choice", "state": "How would I use my money in a different country?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:417", "dataset": "banking77", "type": "choice", "state": "If I receive foreign currencies, am I able to exchange them on the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:418", "dataset": "banking77", "type": "choice", "state": "Can I change to another currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:419", "dataset": "banking77", "type": "choice", "state": "I need AUD not GBP, how do I change it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:420", "dataset": "banking77", "type": "choice", "state": "What is the best way to exchange currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:421", "dataset": "banking77", "type": "choice", "state": "If I need GBP instead of AUD what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:422", "dataset": "banking77", "type": "choice", "state": "I was wondering whether exchanging currencies can be done on this app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:423", "dataset": "banking77", "type": "choice", "state": "I might need AUD instead of GBP, how to change?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:424", "dataset": "banking77", "type": "choice", "state": "How do I go through the process of currency exchange?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:425", "dataset": "banking77", "type": "choice", "state": "Can am I able to exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:426", "dataset": "banking77", "type": "choice", "state": "Where do I go to change GBP?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:427", "dataset": "banking77", "type": "choice", "state": "What currency's can i exchange for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:428", "dataset": "banking77", "type": "choice", "state": "What currencies will this app exchange?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:429", "dataset": "banking77", "type": "choice", "state": "Can this app help me exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:430", "dataset": "banking77", "type": "choice", "state": "I would like to exchange some currency.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:431", "dataset": "banking77", "type": "choice", "state": "Can I exchange between GBP and USD on the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:432", "dataset": "banking77", "type": "choice", "state": "Is there currency exchange on this app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:433", "dataset": "banking77", "type": "choice", "state": "Can I change my currency from USD to EUR?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:434", "dataset": "banking77", "type": "choice", "state": "I think I want AUD and not GBP, can you help?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:435", "dataset": "banking77", "type": "choice", "state": "How do I exchange currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:436", "dataset": "banking77", "type": "choice", "state": "Can I use this app to change dollars into euros?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:437", "dataset": "banking77", "type": "choice", "state": "Can I exchange currencies with my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:438", "dataset": "banking77", "type": "choice", "state": "I would like to exchange currencies", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_via_app"}
{"id": "banking77:439", "dataset": "banking77", "type": "choice", "state": "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:440", "dataset": "banking77", "type": "choice", "state": "I can't find my card and think it may have been stolen.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:441", "dataset": "banking77", "type": "choice", "state": "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:442", "dataset": "banking77", "type": "choice", "state": "I cant find my card, it's gone.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:443", "dataset": "banking77", "type": "choice", "state": "My card is lost! What can I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:444", "dataset": "banking77", "type": "choice", "state": "I lost my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:445", "dataset": "banking77", "type": "choice", "state": "Oh no!  I lost my card!  Help!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:446", "dataset": "banking77", "type": "choice", "state": "I believe my card has been stolen, what can I do about this situation? It's urgent.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:447", "dataset": "banking77", "type": "choice", "state": "Help! Someone stole my card!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:448", "dataset": "banking77", "type": "choice", "state": "Help.  I have a stolen card!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:449", "dataset": "banking77", "type": "choice", "state": "card is lost, please help", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:450", "dataset": "banking77", "type": "choice", "state": "How do I report my card stolen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:451", "dataset": "banking77", "type": "choice", "state": "My card is gone I think it was stolen", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:452", "dataset": "banking77", "type": "choice", "state": "Is a copy of the police report necessary for completing the report process?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:453", "dataset": "banking77", "type": "choice", "state": "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:454", "dataset": "banking77", "type": "choice", "state": "How do I deal with a stolen card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:455", "dataset": "banking77", "type": "choice", "state": "Can you freeze my card it was stolen", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:456", "dataset": "banking77", "type": "choice", "state": "Help!  I can't find my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:457", "dataset": "banking77", "type": "choice", "state": "What should I do if I lost my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:458", "dataset": "banking77", "type": "choice", "state": "I need help with a lost card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:459", "dataset": "banking77", "type": "choice", "state": "I think my card was stolen.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:460", "dataset": "banking77", "type": "choice", "state": "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:461", "dataset": "banking77", "type": "choice", "state": "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:462", "dataset": "banking77", "type": "choice", "state": "How can I freeze a stolen card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:463", "dataset": "banking77", "type": "choice", "state": "What should I do if my card is missing?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:464", "dataset": "banking77", "type": "choice", "state": "My bags were stolen. I need a new card but need to cancel the stolen one.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:465", "dataset": "banking77", "type": "choice", "state": "Somehow I am missing my card.  What should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:466", "dataset": "banking77", "type": "choice", "state": "My card was taken from me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:467", "dataset": "banking77", "type": "choice", "state": "My card got lost.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:468", "dataset": "banking77", "type": "choice", "state": "Some idiot stole my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:469", "dataset": "banking77", "type": "choice", "state": "How do I report my card lost or stolen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:470", "dataset": "banking77", "type": "choice", "state": "My card is lost! What do I do now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:471", "dataset": "banking77", "type": "choice", "state": "I'm in Spain and my stuff has been stolen. My card was with it and I need a new one shipped and the old one frozen.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:472", "dataset": "banking77", "type": "choice", "state": "I believe my credit card was stolen.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:473", "dataset": "banking77", "type": "choice", "state": "How do I report a stolen card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:474", "dataset": "banking77", "type": "choice", "state": "Somebody has stolen my card, I need help please.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:475", "dataset": "banking77", "type": "choice", "state": "I cannot find my credit card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:476", "dataset": "banking77", "type": "choice", "state": "Are you able to locate my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:477", "dataset": "banking77", "type": "choice", "state": "My card got stolen!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:478", "dataset": "banking77", "type": "choice", "state": "Help me please!  My card was stolen!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_card"}
{"id": "banking77:479", "dataset": "banking77", "type": "choice", "state": "how old do i need to be to get an account for myself", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:480", "dataset": "banking77", "type": "choice", "state": "How young can I be to open my own account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:481", "dataset": "banking77", "type": "choice", "state": "How old do I have to be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:482", "dataset": "banking77", "type": "choice", "state": "Can I open an account for a child?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:483", "dataset": "banking77", "type": "choice", "state": "How old do we have to be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:484", "dataset": "banking77", "type": "choice", "state": "How do I go about setting up an account for my daughter?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:485", "dataset": "banking77", "type": "choice", "state": "Is there an age minimum?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:486", "dataset": "banking77", "type": "choice", "state": "What is the youngest age in order to have an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:487", "dataset": "banking77", "type": "choice", "state": "What age do I have to be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:488", "dataset": "banking77", "type": "choice", "state": "Can my daughter open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:489", "dataset": "banking77", "type": "choice", "state": "What is the minimum age to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:490", "dataset": "banking77", "type": "choice", "state": "What is the minimum age?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:491", "dataset": "banking77", "type": "choice", "state": "I am only 17. Can I make an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:492", "dataset": "banking77", "type": "choice", "state": "Could I open an account for my children?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:493", "dataset": "banking77", "type": "choice", "state": "What is the age to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:494", "dataset": "banking77", "type": "choice", "state": "How do I open up an account for my child?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:495", "dataset": "banking77", "type": "choice", "state": "Can I open a bank account for my newborn baby?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:496", "dataset": "banking77", "type": "choice", "state": "How old do I have to be to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:497", "dataset": "banking77", "type": "choice", "state": "Do you offer services for children to have money saving experience?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:498", "dataset": "banking77", "type": "choice", "state": "If my kids wanted to use your service how old would they have to be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:499", "dataset": "banking77", "type": "choice", "state": "Can my 19 year old daughter open a savings account at the bank?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:500", "dataset": "banking77", "type": "choice", "state": "How old do you have to be to get an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:501", "dataset": "banking77", "type": "choice", "state": "What's the minimum age for opening an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:502", "dataset": "banking77", "type": "choice", "state": "I would like an account for my children, how do I go about doing this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:503", "dataset": "banking77", "type": "choice", "state": "Can my children have their own account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:504", "dataset": "banking77", "type": "choice", "state": "Is it possible to open an account for my children?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:505", "dataset": "banking77", "type": "choice", "state": "Do my kids have to be a certain age to use this service?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:506", "dataset": "banking77", "type": "choice", "state": "How old do you have to be to be able to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:507", "dataset": "banking77", "type": "choice", "state": "Is there an age limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:508", "dataset": "banking77", "type": "choice", "state": "What are the age requirements for opening an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:509", "dataset": "banking77", "type": "choice", "state": "will i be able to open an account for my daughter", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:510", "dataset": "banking77", "type": "choice", "state": "How old do I need to be to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:511", "dataset": "banking77", "type": "choice", "state": "What age can sign up for services?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:512", "dataset": "banking77", "type": "choice", "state": "How old do my kids have to be to use your service?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:513", "dataset": "banking77", "type": "choice", "state": "What age do my kids need to be to use your service?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:514", "dataset": "banking77", "type": "choice", "state": "How old do my children need to be to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:515", "dataset": "banking77", "type": "choice", "state": "How old does my kids need to be to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:516", "dataset": "banking77", "type": "choice", "state": "How young can someone be in order to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:517", "dataset": "banking77", "type": "choice", "state": "What is the youngest someone can be to open an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:518", "dataset": "banking77", "type": "choice", "state": "How old does one have to be to have an account with the bank?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "age_limit"}
{"id": "banking77:519", "dataset": "banking77", "type": "choice", "state": "How do I get my PIN unlocked?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:520", "dataset": "banking77", "type": "choice", "state": "Where can I view my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:521", "dataset": "banking77", "type": "choice", "state": "Will you reinstate my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:522", "dataset": "banking77", "type": "choice", "state": "I accidentally blocked my PIN. How do I reset it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:523", "dataset": "banking77", "type": "choice", "state": "How do I unblock my pin after entering it wrong too many times?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:524", "dataset": "banking77", "type": "choice", "state": "I used the wrong ping too many times and now the account is blocked.  How do I unblock?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:525", "dataset": "banking77", "type": "choice", "state": "I need help because I drunken blocked my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:526", "dataset": "banking77", "type": "choice", "state": "How do I reset my PIN, I can't seem to use my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:527", "dataset": "banking77", "type": "choice", "state": "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:528", "dataset": "banking77", "type": "choice", "state": "My pin was blocked, how do I make it so I can use it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:529", "dataset": "banking77", "type": "choice", "state": "How many tries do I have to enter my pin before I'm blocked?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:530", "dataset": "banking77", "type": "choice", "state": "What should I do if I've tried to enter my PIN too often?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:531", "dataset": "banking77", "type": "choice", "state": "I have exceeded the number of times I can try my PIN", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:532", "dataset": "banking77", "type": "choice", "state": "How can I unblock a blocked pin number for my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:533", "dataset": "banking77", "type": "choice", "state": "What do I do if the bank machine won't accept my PIN attempts anymore?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:534", "dataset": "banking77", "type": "choice", "state": "Can you unlock my pin? I think I entered the wrong pin too many times.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:535", "dataset": "banking77", "type": "choice", "state": "How do I deal with a blocked PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:536", "dataset": "banking77", "type": "choice", "state": "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:537", "dataset": "banking77", "type": "choice", "state": "Can I unblock my card using the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:538", "dataset": "banking77", "type": "choice", "state": "I'v exhausted all the of times I can try my PIN", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:539", "dataset": "banking77", "type": "choice", "state": "How can I unlock my pin from too many tries?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:540", "dataset": "banking77", "type": "choice", "state": "Help! I forgot my PIN and have been locked out of using my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:541", "dataset": "banking77", "type": "choice", "state": "My account is blocked, how do I log in now", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:542", "dataset": "banking77", "type": "choice", "state": "Why did I get blocked?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:543", "dataset": "banking77", "type": "choice", "state": "Are you able to unblock my pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:544", "dataset": "banking77", "type": "choice", "state": "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:545", "dataset": "banking77", "type": "choice", "state": "I entered the wrong pin too many times and now I am blocked.  Help me unblock!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:546", "dataset": "banking77", "type": "choice", "state": "My pins seems to be blocked, can you unblock it please", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:547", "dataset": "banking77", "type": "choice", "state": "Can you unblock my pin after too many wrong pin attempts?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:548", "dataset": "banking77", "type": "choice", "state": "What can you do to unblock my pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:549", "dataset": "banking77", "type": "choice", "state": "My PIN is blocked, what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:550", "dataset": "banking77", "type": "choice", "state": "Can I reactivate my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:551", "dataset": "banking77", "type": "choice", "state": "How do I reset my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:552", "dataset": "banking77", "type": "choice", "state": "Can I unblock my pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:553", "dataset": "banking77", "type": "choice", "state": "How do I unblock my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:554", "dataset": "banking77", "type": "choice", "state": "My card's frozen, what can I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:555", "dataset": "banking77", "type": "choice", "state": "How can I unlock the pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:556", "dataset": "banking77", "type": "choice", "state": "Since my pin is blocked, would you help me unblock it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:557", "dataset": "banking77", "type": "choice", "state": "My PIN is not working and I need assistance.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:558", "dataset": "banking77", "type": "choice", "state": "\nWhere can I get my PIN unblocked?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pin_blocked"}
{"id": "banking77:559", "dataset": "banking77", "type": "choice", "state": "Are contactless payments enabled on my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:560", "dataset": "banking77", "type": "choice", "state": "My contanctless has stopped working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:561", "dataset": "banking77", "type": "choice", "state": "what is required documents for new card process ?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:562", "dataset": "banking77", "type": "choice", "state": "I don't know what's wrong, my contactless stopped working. Tried it in a few different places today and it didn't work in any of them.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:563", "dataset": "banking77", "type": "choice", "state": "How do I get the contactless feature to work for my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:564", "dataset": "banking77", "type": "choice", "state": "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:565", "dataset": "banking77", "type": "choice", "state": "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:566", "dataset": "banking77", "type": "choice", "state": "Do you know why my contactless won't work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:567", "dataset": "banking77", "type": "choice", "state": "My contactless payments have not been completed successfully.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:568", "dataset": "banking77", "type": "choice", "state": "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:569", "dataset": "banking77", "type": "choice", "state": "For some reason my contactless has stopped working. I don't know what the problem is. What can I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:570", "dataset": "banking77", "type": "choice", "state": "I couldn't use my contactless this morning, it wasn't accepted.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:571", "dataset": "banking77", "type": "choice", "state": "Contactless isn't working for me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:572", "dataset": "banking77", "type": "choice", "state": "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:573", "dataset": "banking77", "type": "choice", "state": "How do I check my security settings to allow contactless pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:574", "dataset": "banking77", "type": "choice", "state": "What can I do if contactless doesn't work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:575", "dataset": "banking77", "type": "choice", "state": "Fix my contactless", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:576", "dataset": "banking77", "type": "choice", "state": "How can I make my contactless work for the metro?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:577", "dataset": "banking77", "type": "choice", "state": "My contactless is not working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:578", "dataset": "banking77", "type": "choice", "state": "Can you help my fix my contactless?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:579", "dataset": "banking77", "type": "choice", "state": "For some reason my contactless won't work for me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:580", "dataset": "banking77", "type": "choice", "state": "I'm unable to use contactless payments for purchases.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:581", "dataset": "banking77", "type": "choice", "state": "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:582", "dataset": "banking77", "type": "choice", "state": "The NFC payment wouldn't work on the bus today. Help?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:583", "dataset": "banking77", "type": "choice", "state": "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:584", "dataset": "banking77", "type": "choice", "state": "How do I make contactless work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:585", "dataset": "banking77", "type": "choice", "state": "what is the charges for new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:586", "dataset": "banking77", "type": "choice", "state": "The contactless I have won't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:587", "dataset": "banking77", "type": "choice", "state": "Why isn't my contactless not working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:588", "dataset": "banking77", "type": "choice", "state": "I wanted to use my contactless at the metro today but it didn't accept it!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:589", "dataset": "banking77", "type": "choice", "state": "It didnt work when I tried to pay contactless at the bus today. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:590", "dataset": "banking77", "type": "choice", "state": "I am not able to do contactless.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:591", "dataset": "banking77", "type": "choice", "state": "How do I use contactless payments?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:592", "dataset": "banking77", "type": "choice", "state": "Help me with my contactless which isn't working.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:593", "dataset": "banking77", "type": "choice", "state": "How can I fix a problem where contactless isn't working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:594", "dataset": "banking77", "type": "choice", "state": "How do I use contactless pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:595", "dataset": "banking77", "type": "choice", "state": "How do I enable contactless pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:596", "dataset": "banking77", "type": "choice", "state": "Do I need to make a regular payment before a contactless one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:597", "dataset": "banking77", "type": "choice", "state": "How can I find out where my contactless works?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:598", "dataset": "banking77", "type": "choice", "state": "Should i reinstall the payment app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "contactless_not_working"}
{"id": "banking77:599", "dataset": "banking77", "type": "choice", "state": "how much do you charge to accept transfers", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:600", "dataset": "banking77", "type": "choice", "state": "I would like to make a transfer. How much does it cost?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:601", "dataset": "banking77", "type": "choice", "state": "I need to make a transfer, what will the fee be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:602", "dataset": "banking77", "type": "choice", "state": "If I make a top-up are there charges applied?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:603", "dataset": "banking77", "type": "choice", "state": "Can I also transfer with SWIFT?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:604", "dataset": "banking77", "type": "choice", "state": "Are SWIFT transfers accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:605", "dataset": "banking77", "type": "choice", "state": "I would like to refill my account using SWIFT.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:606", "dataset": "banking77", "type": "choice", "state": "Do I have to pay for topping up by transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:607", "dataset": "banking77", "type": "choice", "state": "Are there any sort of fees involved for top of transfers?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:608", "dataset": "banking77", "type": "choice", "state": "Is it possible to get a transfer from SWIFT?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:609", "dataset": "banking77", "type": "choice", "state": "Do I have to pay any fees in order to receive money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:610", "dataset": "banking77", "type": "choice", "state": "How much am I charged to receive money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:611", "dataset": "banking77", "type": "choice", "state": "Will you deal with SWIFT transfers?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:612", "dataset": "banking77", "type": "choice", "state": "Will there be any charges for money received?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:613", "dataset": "banking77", "type": "choice", "state": "Will a transfer incur a fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:614", "dataset": "banking77", "type": "choice", "state": "Are there charges for receiving a SEPA transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:615", "dataset": "banking77", "type": "choice", "state": "If I transfer money from my bank to top-up my account will I be charged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:616", "dataset": "banking77", "type": "choice", "state": "Will I be charged if someone needs to send me money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:617", "dataset": "banking77", "type": "choice", "state": "What are the fees for top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:618", "dataset": "banking77", "type": "choice", "state": "Will topping up by transfer lead to a charge on my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:619", "dataset": "banking77", "type": "choice", "state": "What are the charges for receiving money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:620", "dataset": "banking77", "type": "choice", "state": "What is the fee to receive money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:621", "dataset": "banking77", "type": "choice", "state": "How much am I charged for a SEPA transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:622", "dataset": "banking77", "type": "choice", "state": "How much is the fee for a SEPA transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:623", "dataset": "banking77", "type": "choice", "state": "What'll it charge me for a SEPA transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:624", "dataset": "banking77", "type": "choice", "state": "Is there a charge for topping up by transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:625", "dataset": "banking77", "type": "choice", "state": "Do you do SWIFT transfers?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:626", "dataset": "banking77", "type": "choice", "state": "Should I expect to be charged for topping up by transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:627", "dataset": "banking77", "type": "choice", "state": "Will I be charged for a SEPA transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:628", "dataset": "banking77", "type": "choice", "state": "is there a fee for a transfer? if so how much will it be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:629", "dataset": "banking77", "type": "choice", "state": "Please tell me about SWIFT transfers at this bank.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:630", "dataset": "banking77", "type": "choice", "state": "Is there a fee for transfer top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:631", "dataset": "banking77", "type": "choice", "state": "Can you tell me what the transfer policy is?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:632", "dataset": "banking77", "type": "choice", "state": "Is a SWIFT transfer okay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:633", "dataset": "banking77", "type": "choice", "state": "Will I be charged a fee if I receive a SEPA transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:634", "dataset": "banking77", "type": "choice", "state": "When topping up by transfer, will I be charged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:635", "dataset": "banking77", "type": "choice", "state": "What us the fee to transfer money from my bank?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:636", "dataset": "banking77", "type": "choice", "state": "Do I get charged if i am getting money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:637", "dataset": "banking77", "type": "choice", "state": "Can you tell me the total cost of a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:638", "dataset": "banking77", "type": "choice", "state": "can i do a transfer with swift", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_bank_transfer_charge"}
{"id": "banking77:639", "dataset": "banking77", "type": "choice", "state": "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:640", "dataset": "banking77", "type": "choice", "state": "My card was topped this morning but I can't see the funds. Why didn't it complete?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:641", "dataset": "banking77", "type": "choice", "state": "What would lead to my top up still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:642", "dataset": "banking77", "type": "choice", "state": "there's a delay in my top-up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:643", "dataset": "banking77", "type": "choice", "state": "Is there a reason my top up hasn't gone through", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:644", "dataset": "banking77", "type": "choice", "state": "The top-up is pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:645", "dataset": "banking77", "type": "choice", "state": "Could you explain why my top-up has gone through yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:646", "dataset": "banking77", "type": "choice", "state": "I've already topped up, but I cannot see the funds being available. What happened?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:647", "dataset": "banking77", "type": "choice", "state": "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:648", "dataset": "banking77", "type": "choice", "state": "I  do not see a top-up processed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:649", "dataset": "banking77", "type": "choice", "state": "I topped up but it didn't complete", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:650", "dataset": "banking77", "type": "choice", "state": "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:651", "dataset": "banking77", "type": "choice", "state": "My top up is pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:652", "dataset": "banking77", "type": "choice", "state": "Can you look into my top up please.  I made it over three hours ago and yet it's still pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:653", "dataset": "banking77", "type": "choice", "state": "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:654", "dataset": "banking77", "type": "choice", "state": "What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:655", "dataset": "banking77", "type": "choice", "state": "why hasn't my top up gone through yet", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:656", "dataset": "banking77", "type": "choice", "state": "top-up is slow to process", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:657", "dataset": "banking77", "type": "choice", "state": "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:658", "dataset": "banking77", "type": "choice", "state": "I topped up by card a while ago and it's still pending, surely it should be done by now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:659", "dataset": "banking77", "type": "choice", "state": "Why hasn't my top-up been completed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:660", "dataset": "banking77", "type": "choice", "state": "top up did not complete", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:661", "dataset": "banking77", "type": "choice", "state": "So I just put my top-up into the card and it hasn't changed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:662", "dataset": "banking77", "type": "choice", "state": "Why is my top up still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:663", "dataset": "banking77", "type": "choice", "state": "Your top-up function isn't working, it still says pending even though I know my card works.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:664", "dataset": "banking77", "type": "choice", "state": "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:665", "dataset": "banking77", "type": "choice", "state": "OMG!  I'm trying to load my card and it wont top up!  I desperately need the money either on my card or in my bank, where is it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:666", "dataset": "banking77", "type": "choice", "state": "I'm attempting to top-up my account but it has been pending for an hour.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:667", "dataset": "banking77", "type": "choice", "state": "Why is my top-up still outstanding?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:668", "dataset": "banking77", "type": "choice", "state": "What does it mean when my top up is saying  still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:669", "dataset": "banking77", "type": "choice", "state": "My top up hasn't worked, it's been stuck in pending for the last couple hours", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:670", "dataset": "banking77", "type": "choice", "state": "It doesn't look like the top-up completed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:671", "dataset": "banking77", "type": "choice", "state": "Why does my top up say still pending when I used my card to do it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:672", "dataset": "banking77", "type": "choice", "state": "Where is the money I topped off with?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:673", "dataset": "banking77", "type": "choice", "state": "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:674", "dataset": "banking77", "type": "choice", "state": "Why is my top-up still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:675", "dataset": "banking77", "type": "choice", "state": "Topping up my card is not working because I believe the top up is pending", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:676", "dataset": "banking77", "type": "choice", "state": "When will my top-up process?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:677", "dataset": "banking77", "type": "choice", "state": "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:678", "dataset": "banking77", "type": "choice", "state": "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_top_up"}
{"id": "banking77:679", "dataset": "banking77", "type": "choice", "state": "I made a transaction this morning and would like to revert it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:680", "dataset": "banking77", "type": "choice", "state": "Can i cancel a charge?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:681", "dataset": "banking77", "type": "choice", "state": "Can I cancel my transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:682", "dataset": "banking77", "type": "choice", "state": "I made a transaction but did it to the wrong account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:683", "dataset": "banking77", "type": "choice", "state": "Tell me how to cancel a transfer.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:684", "dataset": "banking77", "type": "choice", "state": "I need you to cancel a transfer that I made.  It is the wrong account number and the app won't let me stop the transaction.  Please stop it!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:685", "dataset": "banking77", "type": "choice", "state": "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:686", "dataset": "banking77", "type": "choice", "state": "I would like to revert a transaction I did this morning", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:687", "dataset": "banking77", "type": "choice", "state": "If I make a transaction can I cancel it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:688", "dataset": "banking77", "type": "choice", "state": "How can I cancel a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:689", "dataset": "banking77", "type": "choice", "state": "Is there any way to cancel a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:690", "dataset": "banking77", "type": "choice", "state": "I accidentally made a transaction to the wrong account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:691", "dataset": "banking77", "type": "choice", "state": "I want to cancel a transfer right away! Can you help?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:692", "dataset": "banking77", "type": "choice", "state": "Help me cancel my transaction", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:693", "dataset": "banking77", "type": "choice", "state": "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:694", "dataset": "banking77", "type": "choice", "state": "Can I cancel a transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:695", "dataset": "banking77", "type": "choice", "state": "I want to reverse my transaction from earlier", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:696", "dataset": "banking77", "type": "choice", "state": "Is there a way to revert my transaction from this morning?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:697", "dataset": "banking77", "type": "choice", "state": "I'd like to cancel a transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:698", "dataset": "banking77", "type": "choice", "state": "Can I cancel a transfer if is already processed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:699", "dataset": "banking77", "type": "choice", "state": "I transferred the wrong amount and would like to cancel the transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:700", "dataset": "banking77", "type": "choice", "state": "I made a mistake when I did a transfer so now what can I do to fix that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:701", "dataset": "banking77", "type": "choice", "state": "I need to cancel an incorrect transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:702", "dataset": "banking77", "type": "choice", "state": "How do I cancel my transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:703", "dataset": "banking77", "type": "choice", "state": "I made a mistake with a transaction!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:704", "dataset": "banking77", "type": "choice", "state": "I submitted a transaction to the incorrect account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:705", "dataset": "banking77", "type": "choice", "state": "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:706", "dataset": "banking77", "type": "choice", "state": "I want to go back on what I did this morning", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:707", "dataset": "banking77", "type": "choice", "state": "Can a transaction be cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:708", "dataset": "banking77", "type": "choice", "state": "How do i cancel my transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:709", "dataset": "banking77", "type": "choice", "state": "My transaction needs to be canceled.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:710", "dataset": "banking77", "type": "choice", "state": "I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:711", "dataset": "banking77", "type": "choice", "state": "I made a mistake and need to cancel a transaction", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:712", "dataset": "banking77", "type": "choice", "state": "I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:713", "dataset": "banking77", "type": "choice", "state": "Cancel my last transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:714", "dataset": "banking77", "type": "choice", "state": "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:715", "dataset": "banking77", "type": "choice", "state": "I need help cancelling a transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:716", "dataset": "banking77", "type": "choice", "state": "I don't want the transaction to go through now", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:717", "dataset": "banking77", "type": "choice", "state": "Can I change the amount I made on a payment that I made to the payment is correct.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:718", "dataset": "banking77", "type": "choice", "state": "Please help me!  I need to cancel a transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cancel_transfer"}
{"id": "banking77:719", "dataset": "banking77", "type": "choice", "state": "can you limit my top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:720", "dataset": "banking77", "type": "choice", "state": "Am I free to top-up as much as I want?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:721", "dataset": "banking77", "type": "choice", "state": "Is there a top up limit for my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:722", "dataset": "banking77", "type": "choice", "state": "What is the limit to top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:723", "dataset": "banking77", "type": "choice", "state": "How much money can i top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:724", "dataset": "banking77", "type": "choice", "state": "What are the restrictions to top-offs?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:725", "dataset": "banking77", "type": "choice", "state": "Are the top-ups limited?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:726", "dataset": "banking77", "type": "choice", "state": "what is the top up limit", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:727", "dataset": "banking77", "type": "choice", "state": "I need to find out what is the limit for top-ups.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:728", "dataset": "banking77", "type": "choice", "state": "Do you have a limit to top ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:729", "dataset": "banking77", "type": "choice", "state": "What is maximum top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:730", "dataset": "banking77", "type": "choice", "state": "How can I tell what the limit is to top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:731", "dataset": "banking77", "type": "choice", "state": "Is there a limit to top-up amounts?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:732", "dataset": "banking77", "type": "choice", "state": "Is there any limit to the amount I can add to a card at a time?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:733", "dataset": "banking77", "type": "choice", "state": "I want to know if there is a maximum I can top up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:734", "dataset": "banking77", "type": "choice", "state": "What is the limit to a top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:735", "dataset": "banking77", "type": "choice", "state": "Tell me if there are any top-up limits?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:736", "dataset": "banking77", "type": "choice", "state": "How can I top-up my limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:737", "dataset": "banking77", "type": "choice", "state": "Is there a limit to top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:738", "dataset": "banking77", "type": "choice", "state": "Can I top-up as much as I want?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:739", "dataset": "banking77", "type": "choice", "state": "Can you tell me the limits for top ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:740", "dataset": "banking77", "type": "choice", "state": "When I top up what are the amoutn limits.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:741", "dataset": "banking77", "type": "choice", "state": "Is there a limit on top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:742", "dataset": "banking77", "type": "choice", "state": "What is the top-ups limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:743", "dataset": "banking77", "type": "choice", "state": "Are there limits to top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:744", "dataset": "banking77", "type": "choice", "state": "Is there a maximum amount of top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:745", "dataset": "banking77", "type": "choice", "state": "Do you have a top-up limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:746", "dataset": "banking77", "type": "choice", "state": "What's the top up limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:747", "dataset": "banking77", "type": "choice", "state": "What is the limit to top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:748", "dataset": "banking77", "type": "choice", "state": "How much can I top-up to my card at a time?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:749", "dataset": "banking77", "type": "choice", "state": "how much can i top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:750", "dataset": "banking77", "type": "choice", "state": "what is the most i can top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:751", "dataset": "banking77", "type": "choice", "state": "Is there a limit to how high I can top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:752", "dataset": "banking77", "type": "choice", "state": "Is there an amount limit to my top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:753", "dataset": "banking77", "type": "choice", "state": "Is there a limit for top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:754", "dataset": "banking77", "type": "choice", "state": "Is there a maximum i can top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:755", "dataset": "banking77", "type": "choice", "state": "How can I tell if there is a top-up limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:756", "dataset": "banking77", "type": "choice", "state": "Do you have any restrictions to my top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:757", "dataset": "banking77", "type": "choice", "state": "As for limits are top ups included?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:758", "dataset": "banking77", "type": "choice", "state": "What are the top-up limits?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_limits"}
{"id": "banking77:759", "dataset": "banking77", "type": "choice", "state": "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:760", "dataset": "banking77", "type": "choice", "state": "I didn't get all the cash I requested for at the ATM", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:761", "dataset": "banking77", "type": "choice", "state": "How come the ATM gave me less cash than what I asked for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:762", "dataset": "banking77", "type": "choice", "state": "Why did I not get my cash back after I withdrew?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:763", "dataset": "banking77", "type": "choice", "state": "I got less cash than the one I specified in the ATM", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:764", "dataset": "banking77", "type": "choice", "state": "The amount of cash I received was incorrect", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:765", "dataset": "banking77", "type": "choice", "state": "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:766", "dataset": "banking77", "type": "choice", "state": "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:767", "dataset": "banking77", "type": "choice", "state": "The amount of cash I received was different than what I requested.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:768", "dataset": "banking77", "type": "choice", "state": "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:769", "dataset": "banking77", "type": "choice", "state": "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:770", "dataset": "banking77", "type": "choice", "state": "I did not get as much cash as I requested at the ATM.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:771", "dataset": "banking77", "type": "choice", "state": "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:772", "dataset": "banking77", "type": "choice", "state": "Where is the money I pushed it's on my mobile app as being withdrawn.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:773", "dataset": "banking77", "type": "choice", "state": "Why did I not get all the cash I asked for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:774", "dataset": "banking77", "type": "choice", "state": "My cash withdrawal was partly declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:775", "dataset": "banking77", "type": "choice", "state": "Why did I only get $20 when I tried to get $100", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:776", "dataset": "banking77", "type": "choice", "state": "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:777", "dataset": "banking77", "type": "choice", "state": "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:778", "dataset": "banking77", "type": "choice", "state": "I tried to get $100 but I just got $20", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:779", "dataset": "banking77", "type": "choice", "state": "I have not received the amount of cash i was supposed to.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:780", "dataset": "banking77", "type": "choice", "state": "I asked for $100 cash but only got $20?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:781", "dataset": "banking77", "type": "choice", "state": "Where is the money that I asked for? I asked for more than I got!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:782", "dataset": "banking77", "type": "choice", "state": "I withdrew money but the full amount wasn't dispensed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:783", "dataset": "banking77", "type": "choice", "state": "Something went wrong with my withdrawal. The amount of money isn't right.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:784", "dataset": "banking77", "type": "choice", "state": "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:785", "dataset": "banking77", "type": "choice", "state": "I asked for 100 but only got 20.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:786", "dataset": "banking77", "type": "choice", "state": "I didn't receive the right amount of cash back", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:787", "dataset": "banking77", "type": "choice", "state": "The ATM gave me less cash than I requested", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:788", "dataset": "banking77", "type": "choice", "state": "I didn't get as much cash as I asked for from the ATM, why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:789", "dataset": "banking77", "type": "choice", "state": "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:790", "dataset": "banking77", "type": "choice", "state": "I tried to take out cash but the amount isn't right, so what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:791", "dataset": "banking77", "type": "choice", "state": "I didn't receive all the cash I asked for", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:792", "dataset": "banking77", "type": "choice", "state": "I just got $20 when I tried to get $100", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:793", "dataset": "banking77", "type": "choice", "state": "The right amount of cash was not sent to me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:794", "dataset": "banking77", "type": "choice", "state": "The ATM didn't give me the the withdraw amount requested.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:795", "dataset": "banking77", "type": "choice", "state": "Why did I get less money than I asked for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:796", "dataset": "banking77", "type": "choice", "state": "I didn't get the right amount at the ATM.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:797", "dataset": "banking77", "type": "choice", "state": "did not receive correct cash upon withdrawal", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:798", "dataset": "banking77", "type": "choice", "state": "Will declined funds I tried to withdraw be returned to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_amount_of_cash_received"}
{"id": "banking77:799", "dataset": "banking77", "type": "choice", "state": "I payed with a card and was charged an extra fee", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:800", "dataset": "banking77", "type": "choice", "state": "I was charged a fee after using my card and I shouldn't have been.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:801", "dataset": "banking77", "type": "choice", "state": "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:802", "dataset": "banking77", "type": "choice", "state": "I show another charge on my card from when I used it, why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:803", "dataset": "banking77", "type": "choice", "state": "Why do I get charged additional fees on some payments, but not others?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:804", "dataset": "banking77", "type": "choice", "state": "I used my card for a purchase and was charged a fee", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:805", "dataset": "banking77", "type": "choice", "state": "Why was I charged for card payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:806", "dataset": "banking77", "type": "choice", "state": "There is an unauthorized fee.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:807", "dataset": "banking77", "type": "choice", "state": "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:808", "dataset": "banking77", "type": "choice", "state": "Why was I charged an extra fee when paying with my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:809", "dataset": "banking77", "type": "choice", "state": "Why did I have to pay extra because I paid with card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:810", "dataset": "banking77", "type": "choice", "state": "Why are there fees for card usage?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:811", "dataset": "banking77", "type": "choice", "state": "im not sure what this charge is for", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:812", "dataset": "banking77", "type": "choice", "state": "What is the fee charged with this card payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:813", "dataset": "banking77", "type": "choice", "state": "When would my card be charged an extra fee for a transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:814", "dataset": "banking77", "type": "choice", "state": "Why did I have to pay more when I do it with my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:815", "dataset": "banking77", "type": "choice", "state": "I made a card payment and a fee is showing up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:816", "dataset": "banking77", "type": "choice", "state": "I have been charged a fee for paying with card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:817", "dataset": "banking77", "type": "choice", "state": "What is the fee on my card payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:818", "dataset": "banking77", "type": "choice", "state": "Why would I be charged a fee for card payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:819", "dataset": "banking77", "type": "choice", "state": "Will I always be charged a fee for using my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:820", "dataset": "banking77", "type": "choice", "state": "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:821", "dataset": "banking77", "type": "choice", "state": "Paying in card resulted in a fee", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:822", "dataset": "banking77", "type": "choice", "state": "I paid with card and I think there was a fee applied.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:823", "dataset": "banking77", "type": "choice", "state": "So what items  actually come  with  extra  fees", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:824", "dataset": "banking77", "type": "choice", "state": "How do I avoid getting charged a fee on my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:825", "dataset": "banking77", "type": "choice", "state": "Is there a fee when you pay with your card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:826", "dataset": "banking77", "type": "choice", "state": "I have been charged with a fee for paying with my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:827", "dataset": "banking77", "type": "choice", "state": "For the first time I got a fee on my account. How do I know when you charge these fees?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:828", "dataset": "banking77", "type": "choice", "state": "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:829", "dataset": "banking77", "type": "choice", "state": "Is using my card free?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:830", "dataset": "banking77", "type": "choice", "state": "Why was I charged an extra fee when using a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:831", "dataset": "banking77", "type": "choice", "state": "What fees apply when using a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:832", "dataset": "banking77", "type": "choice", "state": "Why do you charge for payments? Why aren't your charges clearly laid out in the agreement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:833", "dataset": "banking77", "type": "choice", "state": "Why was I charged a fee when I paid with card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:834", "dataset": "banking77", "type": "choice", "state": "There is a fee on my account. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:835", "dataset": "banking77", "type": "choice", "state": "Why do you charge fees on card payments?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:836", "dataset": "banking77", "type": "choice", "state": "I was charged a fee for a card payment. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:837", "dataset": "banking77", "type": "choice", "state": "Why was a charged a fee for using the card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:838", "dataset": "banking77", "type": "choice", "state": "They charged me for paying with my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_fee_charged"}
{"id": "banking77:839", "dataset": "banking77", "type": "choice", "state": "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:840", "dataset": "banking77", "type": "choice", "state": "My money transfer has not arrived.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:841", "dataset": "banking77", "type": "choice", "state": "I am still waiting for a transaction to be completed", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:842", "dataset": "banking77", "type": "choice", "state": "I made a money transaction but the recipient can't see it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:843", "dataset": "banking77", "type": "choice", "state": "I tried to send someone money but they haven't received it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:844", "dataset": "banking77", "type": "choice", "state": "How long does it take for a transfer to get to a recipient?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:845", "dataset": "banking77", "type": "choice", "state": "How can the recipient see my money transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:846", "dataset": "banking77", "type": "choice", "state": "I transferred money but the recipient says it has not arrived. Why would this be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:847", "dataset": "banking77", "type": "choice", "state": "The transfer I did hasn't arrived", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:848", "dataset": "banking77", "type": "choice", "state": "how long do money transfers take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:849", "dataset": "banking77", "type": "choice", "state": "I transferred some money and it didint arrive", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:850", "dataset": "banking77", "type": "choice", "state": "Where is the transfer I started?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:851", "dataset": "banking77", "type": "choice", "state": "I just finished sending money, but it's not logging on the recipient side.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:852", "dataset": "banking77", "type": "choice", "state": "I completed a money transaction but the recipient hasn't received it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:853", "dataset": "banking77", "type": "choice", "state": "The receipient doesn't see my money transfer.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:854", "dataset": "banking77", "type": "choice", "state": "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:855", "dataset": "banking77", "type": "choice", "state": "I need to find out why my transfer didn't get there.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:856", "dataset": "banking77", "type": "choice", "state": "I've just moved address from a place in Durham to a place in Walton-On-The-Naze.  I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:857", "dataset": "banking77", "type": "choice", "state": "I sent money.  They haven't received it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:858", "dataset": "banking77", "type": "choice", "state": "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:859", "dataset": "banking77", "type": "choice", "state": "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:860", "dataset": "banking77", "type": "choice", "state": "I'm having a problem with a money transfer.  I sent some money to a friend a couple of hours ago, and they haven't received it yet.  Why hasn't it gotten to them? How long do transfers need to go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:861", "dataset": "banking77", "type": "choice", "state": "I transferred some money but the receiver can't pick it up for some reason.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:862", "dataset": "banking77", "type": "choice", "state": "Where is the transaction I made to a friend?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:863", "dataset": "banking77", "type": "choice", "state": "My friend still hasn't gotten a transaction I made.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:864", "dataset": "banking77", "type": "choice", "state": "Im waiting for my transaction to go through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:865", "dataset": "banking77", "type": "choice", "state": "I made a transaction and it is taking a very long time to go through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:866", "dataset": "banking77", "type": "choice", "state": "Is there a reason why my transaction is taking so long?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:867", "dataset": "banking77", "type": "choice", "state": "How long will it take for my transaction to be completed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:868", "dataset": "banking77", "type": "choice", "state": "I sent some money and the receiver can't access it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:869", "dataset": "banking77", "type": "choice", "state": "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:870", "dataset": "banking77", "type": "choice", "state": "The person I sent money to hasn't gotten it yet!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:871", "dataset": "banking77", "type": "choice", "state": "When will my funds transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:872", "dataset": "banking77", "type": "choice", "state": "How long does it take for transfers to finish?  I sent funds to my pal, and she says that she has not gotten anything.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:873", "dataset": "banking77", "type": "choice", "state": "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:874", "dataset": "banking77", "type": "choice", "state": "How long until my friend receives my transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:875", "dataset": "banking77", "type": "choice", "state": "Why hasn't my recipient received their money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:876", "dataset": "banking77", "type": "choice", "state": "I am still awaiting the completion of the transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:877", "dataset": "banking77", "type": "choice", "state": "I transferred some money but the recipient is having trouble withdrawing.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_not_received_by_recipient"}
{"id": "banking77:878", "dataset": "banking77", "type": "choice", "state": "To add money to my account, what currencies can I use?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:879", "dataset": "banking77", "type": "choice", "state": "I need support options, I want to top my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:880", "dataset": "banking77", "type": "choice", "state": "I have 1 other US card.  Can you take that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:881", "dataset": "banking77", "type": "choice", "state": "What are the cards and currencies that are supported?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:882", "dataset": "banking77", "type": "choice", "state": "What currencies are accepted for adding money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:883", "dataset": "banking77", "type": "choice", "state": "What kind of currencies can I use to add money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:884", "dataset": "banking77", "type": "choice", "state": "I only own one other credit card from the USA. Will it be accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:885", "dataset": "banking77", "type": "choice", "state": "If I only have 1 other US card, can you take it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:886", "dataset": "banking77", "type": "choice", "state": "Can I use my American Express to add money to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:887", "dataset": "banking77", "type": "choice", "state": "can you tell me what cards and currencies you take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:888", "dataset": "banking77", "type": "choice", "state": "Can I use American Express to add money into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:889", "dataset": "banking77", "type": "choice", "state": "Will you accept my other card from the U.S.?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:890", "dataset": "banking77", "type": "choice", "state": "What is accepted in regards to cards and currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:891", "dataset": "banking77", "type": "choice", "state": "Will you accept my other card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:892", "dataset": "banking77", "type": "choice", "state": "I would like to add money to my account through my American Express.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:893", "dataset": "banking77", "type": "choice", "state": "Which cards do you guys support? I want to top up using my credit card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:894", "dataset": "banking77", "type": "choice", "state": "What credit cards are supported?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:895", "dataset": "banking77", "type": "choice", "state": "What cards and currencies do you support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:896", "dataset": "banking77", "type": "choice", "state": "How do I transfer funds from my American Express into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:897", "dataset": "banking77", "type": "choice", "state": "How can I use American Express to add money to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:898", "dataset": "banking77", "type": "choice", "state": "When adding money, what are the currencies you take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:899", "dataset": "banking77", "type": "choice", "state": "Which forms of currency are accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:900", "dataset": "banking77", "type": "choice", "state": "Are US credit cards accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:901", "dataset": "banking77", "type": "choice", "state": "I want to add money but don't know what currencies you accept, can you tell me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:902", "dataset": "banking77", "type": "choice", "state": "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:903", "dataset": "banking77", "type": "choice", "state": "Tell me which cards and what currency is supported.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:904", "dataset": "banking77", "type": "choice", "state": "Do you support all cards and currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:905", "dataset": "banking77", "type": "choice", "state": "Which credit or debit cards can I use to top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:906", "dataset": "banking77", "type": "choice", "state": "What options do I have in regards to payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:907", "dataset": "banking77", "type": "choice", "state": "I just have one other card from the US. Is that okay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:908", "dataset": "banking77", "type": "choice", "state": "What are all the currencies and cards supported to use this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:909", "dataset": "banking77", "type": "choice", "state": "What cards to do you support to top up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:910", "dataset": "banking77", "type": "choice", "state": "Do you accept other currencies besides US Dollars?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:911", "dataset": "banking77", "type": "choice", "state": "Can I use any currency to add money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:912", "dataset": "banking77", "type": "choice", "state": "Is my currency okay to add money with?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:913", "dataset": "banking77", "type": "choice", "state": "What cards and currencies will suffice?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:914", "dataset": "banking77", "type": "choice", "state": "How can I use American Express to add funds to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:915", "dataset": "banking77", "type": "choice", "state": "What cards and currencies are supported?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:916", "dataset": "banking77", "type": "choice", "state": "What currencies or cards do you support for topping up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:917", "dataset": "banking77", "type": "choice", "state": "Which cards and currencies do you support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "supported_cards_and_currencies"}
{"id": "banking77:918", "dataset": "banking77", "type": "choice", "state": "Where can I obtain my virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:919", "dataset": "banking77", "type": "choice", "state": "How do you get a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:920", "dataset": "banking77", "type": "choice", "state": "Where can I find a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:921", "dataset": "banking77", "type": "choice", "state": "Is there an option to have a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:922", "dataset": "banking77", "type": "choice", "state": "If I don't want a physical card can i get a virtual version?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:923", "dataset": "banking77", "type": "choice", "state": "I requested a virtual card but it is not showing up. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:924", "dataset": "banking77", "type": "choice", "state": "Can you tell me how to order a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:925", "dataset": "banking77", "type": "choice", "state": "Where is the virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:926", "dataset": "banking77", "type": "choice", "state": "what is the virtual card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:927", "dataset": "banking77", "type": "choice", "state": "how do i get a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:928", "dataset": "banking77", "type": "choice", "state": "Where do I order a virtual card from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:929", "dataset": "banking77", "type": "choice", "state": "Why did I not get a virtual card yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:930", "dataset": "banking77", "type": "choice", "state": "How can I order virtual cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:931", "dataset": "banking77", "type": "choice", "state": "Can you tell me where I can order a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:932", "dataset": "banking77", "type": "choice", "state": "Is it possible for me to get a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:933", "dataset": "banking77", "type": "choice", "state": "Is this where I order a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:934", "dataset": "banking77", "type": "choice", "state": "What are the steps to getting a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:935", "dataset": "banking77", "type": "choice", "state": "help me obtain a virtual card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:936", "dataset": "banking77", "type": "choice", "state": "Where is the virtual card located?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:937", "dataset": "banking77", "type": "choice", "state": "Where can I order a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:938", "dataset": "banking77", "type": "choice", "state": "Where do I obtain my virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:939", "dataset": "banking77", "type": "choice", "state": "I want a virtual card!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:940", "dataset": "banking77", "type": "choice", "state": "I want one of those virtual cards!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:941", "dataset": "banking77", "type": "choice", "state": "Are virtual cards available to get?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:942", "dataset": "banking77", "type": "choice", "state": "Can you help me sign up for a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:943", "dataset": "banking77", "type": "choice", "state": "Can I get a copy of the card by email?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:944", "dataset": "banking77", "type": "choice", "state": "Where do I find the virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:945", "dataset": "banking77", "type": "choice", "state": "why do i not have a virtual card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:946", "dataset": "banking77", "type": "choice", "state": "How do I order a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:947", "dataset": "banking77", "type": "choice", "state": "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:948", "dataset": "banking77", "type": "choice", "state": "Please help me get a virtual card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:949", "dataset": "banking77", "type": "choice", "state": "Can I order a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:950", "dataset": "banking77", "type": "choice", "state": "Where can I go to get a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:951", "dataset": "banking77", "type": "choice", "state": "Where are the virtual cards located?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:952", "dataset": "banking77", "type": "choice", "state": "I would like a virtual card- where can I purchase one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:953", "dataset": "banking77", "type": "choice", "state": "When should I receive my virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:954", "dataset": "banking77", "type": "choice", "state": "I need to reorder my virtual card!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:955", "dataset": "banking77", "type": "choice", "state": "Where can I get a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:956", "dataset": "banking77", "type": "choice", "state": "Is there a way to obtain a virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:957", "dataset": "banking77", "type": "choice", "state": "Can I have one of the virtual cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_virtual_card"}
{"id": "banking77:958", "dataset": "banking77", "type": "choice", "state": "Will my card be accepted all over the world?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:959", "dataset": "banking77", "type": "choice", "state": "Who accepts this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:960", "dataset": "banking77", "type": "choice", "state": "Can I use my card for payment all over the world?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:961", "dataset": "banking77", "type": "choice", "state": "It will be fine to use at any establishment that accepts Mastercard.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:962", "dataset": "banking77", "type": "choice", "state": "Where can the card be used?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:963", "dataset": "banking77", "type": "choice", "state": "Can my card be used everywhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:964", "dataset": "banking77", "type": "choice", "state": "Are there any limits on where I can use my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:965", "dataset": "banking77", "type": "choice", "state": "What stores can I sue my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:966", "dataset": "banking77", "type": "choice", "state": "Can I use my card anywhere I want?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:967", "dataset": "banking77", "type": "choice", "state": "Is there anywhere my card will not be accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:968", "dataset": "banking77", "type": "choice", "state": "What are the rules to where I can use my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:969", "dataset": "banking77", "type": "choice", "state": "Do you know where my card will be accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:970", "dataset": "banking77", "type": "choice", "state": "What places can I use my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:971", "dataset": "banking77", "type": "choice", "state": "Is my card accepted everywhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:972", "dataset": "banking77", "type": "choice", "state": "What places will accept my card for payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:973", "dataset": "banking77", "type": "choice", "state": "Does this card work everywhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:974", "dataset": "banking77", "type": "choice", "state": "\n\nWhat businesses accept this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:975", "dataset": "banking77", "type": "choice", "state": "Where can I use my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:976", "dataset": "banking77", "type": "choice", "state": "Which outlets accept my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:977", "dataset": "banking77", "type": "choice", "state": "I am traveling to Germany, Will I be able to use my card there?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:978", "dataset": "banking77", "type": "choice", "state": "What stores will take my credit card as payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:979", "dataset": "banking77", "type": "choice", "state": "Is there any place I cannot use my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:980", "dataset": "banking77", "type": "choice", "state": "Will I be able to use my card anywhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:981", "dataset": "banking77", "type": "choice", "state": "Is my card usable anywhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:982", "dataset": "banking77", "type": "choice", "state": "Is it acceptable to use my card anywhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:983", "dataset": "banking77", "type": "choice", "state": "Can I use my card everywhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:984", "dataset": "banking77", "type": "choice", "state": "Where is my card accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:985", "dataset": "banking77", "type": "choice", "state": "Where can I pay with my debit or credit card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:986", "dataset": "banking77", "type": "choice", "state": "Where should my card work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:987", "dataset": "banking77", "type": "choice", "state": "areas card is accpeted", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:988", "dataset": "banking77", "type": "choice", "state": "places i can use the card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:989", "dataset": "banking77", "type": "choice", "state": "Can I make online purchases with my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:990", "dataset": "banking77", "type": "choice", "state": "Does every place of business accept this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:991", "dataset": "banking77", "type": "choice", "state": "What places will accept my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:992", "dataset": "banking77", "type": "choice", "state": "Can I use my card anywere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:993", "dataset": "banking77", "type": "choice", "state": "Will any business take this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:994", "dataset": "banking77", "type": "choice", "state": "Will filling stations accept my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:995", "dataset": "banking77", "type": "choice", "state": "Where am I able to use the card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:996", "dataset": "banking77", "type": "choice", "state": "What can I use my card to pay for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:997", "dataset": "banking77", "type": "choice", "state": "Who accepts my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_acceptance"}
{"id": "banking77:998", "dataset": "banking77", "type": "choice", "state": "My top-up was cancelled; will I receive a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:999", "dataset": "banking77", "type": "choice", "state": "How do I fix a reverted top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1000", "dataset": "banking77", "type": "choice", "state": "Is it possible to tell if my top up has reverted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1001", "dataset": "banking77", "type": "choice", "state": "My top-up showed as complete, but it's no longer there! What's going on here?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1002", "dataset": "banking77", "type": "choice", "state": "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1003", "dataset": "banking77", "type": "choice", "state": "It seems my top up is reverted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1004", "dataset": "banking77", "type": "choice", "state": "The app wouldn't accept my top up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1005", "dataset": "banking77", "type": "choice", "state": "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1006", "dataset": "banking77", "type": "choice", "state": "I believe my money did not go through with my top up, was there a problem on your end?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1007", "dataset": "banking77", "type": "choice", "state": "My top-up was reverted, why did this happen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1008", "dataset": "banking77", "type": "choice", "state": "I put money into my account for the minimum balance but the application didn't accept.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1009", "dataset": "banking77", "type": "choice", "state": "Can you tell me if my top-up has been cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1010", "dataset": "banking77", "type": "choice", "state": "I got topped up but the application reverted it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1011", "dataset": "banking77", "type": "choice", "state": "Why would my top up be cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1012", "dataset": "banking77", "type": "choice", "state": "There appears to have been a reversion in my top up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1013", "dataset": "banking77", "type": "choice", "state": "The application reverted my top-up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1014", "dataset": "banking77", "type": "choice", "state": "I think my top-up was cancelled.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1015", "dataset": "banking77", "type": "choice", "state": "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1016", "dataset": "banking77", "type": "choice", "state": "I topped up but the app reverted it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1017", "dataset": "banking77", "type": "choice", "state": "I went to top up and it is no longer there.  Was it sent back?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1018", "dataset": "banking77", "type": "choice", "state": "What happened to my top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1019", "dataset": "banking77", "type": "choice", "state": "Can you tell me why my top up was reverted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1020", "dataset": "banking77", "type": "choice", "state": "For what reason would a top up be reverted and returned to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1021", "dataset": "banking77", "type": "choice", "state": "When I topped up, the app reverted my funds.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1022", "dataset": "banking77", "type": "choice", "state": "What happened to where my top-up was canceled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1023", "dataset": "banking77", "type": "choice", "state": "I tryed to make a top-up with cryptocurrency but the payment was referted.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1024", "dataset": "banking77", "type": "choice", "state": "The app reverted my top off.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1025", "dataset": "banking77", "type": "choice", "state": "The app reverted my action when I topped up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1026", "dataset": "banking77", "type": "choice", "state": "Was my top up reversed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1027", "dataset": "banking77", "type": "choice", "state": "I see my top-up was canceled, but why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1028", "dataset": "banking77", "type": "choice", "state": "Do you know if my top-up has been cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1029", "dataset": "banking77", "type": "choice", "state": "has my top-up has been cancelled", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1030", "dataset": "banking77", "type": "choice", "state": "My top-up was revoked.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1031", "dataset": "banking77", "type": "choice", "state": "Causes of top-up cancellation", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1032", "dataset": "banking77", "type": "choice", "state": "The app reverted what I topped up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1033", "dataset": "banking77", "type": "choice", "state": "Has my top up been reverted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1034", "dataset": "banking77", "type": "choice", "state": "Im very upset as my top-up was canceled and I have no idea why.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1035", "dataset": "banking77", "type": "choice", "state": "My top-up has been cancelled.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1036", "dataset": "banking77", "type": "choice", "state": "On my last transaction it seem that my top-up was not successful.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1037", "dataset": "banking77", "type": "choice", "state": "I'd like to know why my top-up was canceled please.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_reverted"}
{"id": "banking77:1038", "dataset": "banking77", "type": "choice", "state": "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1039", "dataset": "banking77", "type": "choice", "state": "How come I don't see my deposit in my account yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1040", "dataset": "banking77", "type": "choice", "state": "Is there a reason why my account isn't updating because I used a check to  balance my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1041", "dataset": "banking77", "type": "choice", "state": "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1042", "dataset": "banking77", "type": "choice", "state": "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1043", "dataset": "banking77", "type": "choice", "state": "Where is my cash deposit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1044", "dataset": "banking77", "type": "choice", "state": "How can I get the cash deposit to show up on my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1045", "dataset": "banking77", "type": "choice", "state": "When will I see the cash I deposited this morning as available?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1046", "dataset": "banking77", "type": "choice", "state": "cash from this morning has not deposited", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1047", "dataset": "banking77", "type": "choice", "state": "Where is the cash from my cheque I recently deposited?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1048", "dataset": "banking77", "type": "choice", "state": "Cash deposit to my account but it has not appeared.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1049", "dataset": "banking77", "type": "choice", "state": "When I deposit cheques and cash, my balance does not update.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1050", "dataset": "banking77", "type": "choice", "state": "I made a deposit this morning but it is still pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1051", "dataset": "banking77", "type": "choice", "state": "cash deposit to my account has shown a red flag.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1052", "dataset": "banking77", "type": "choice", "state": "I have paid money into my account but it doesn't show.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1053", "dataset": "banking77", "type": "choice", "state": "The balance on my account wasn't updated after I made a depost.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1054", "dataset": "banking77", "type": "choice", "state": "Are cheques accepted to my account? Mine didn't seem to work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1055", "dataset": "banking77", "type": "choice", "state": "I deposited a check but my balance is still the same.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1056", "dataset": "banking77", "type": "choice", "state": "IM still waiting for my account to update from a cash deposit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1057", "dataset": "banking77", "type": "choice", "state": "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1058", "dataset": "banking77", "type": "choice", "state": "Where is my deposit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1059", "dataset": "banking77", "type": "choice", "state": "My bank statement doesn't show the cash deposit I made recently.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1060", "dataset": "banking77", "type": "choice", "state": "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1061", "dataset": "banking77", "type": "choice", "state": "Why didn't my balance update after my cash or checque deposit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1062", "dataset": "banking77", "type": "choice", "state": "Why is the cash deposit not showing up in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1063", "dataset": "banking77", "type": "choice", "state": "I made a deposit of cash and check that has not been added to my balance.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1064", "dataset": "banking77", "type": "choice", "state": "Why hasn't my balance increased after depositing a check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1065", "dataset": "banking77", "type": "choice", "state": "Why does my account not accept cash deposits?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1066", "dataset": "banking77", "type": "choice", "state": "What happened to the cash that I tried to deposit into my account? It's gone!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1067", "dataset": "banking77", "type": "choice", "state": "I had a cheque deposited, but I still haven't seen the cash.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1068", "dataset": "banking77", "type": "choice", "state": "A cheque deposit hasn't posted to my account, when will my balance update?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1069", "dataset": "banking77", "type": "choice", "state": "I submitted a cash deposit to my account but it hasn't posted yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1070", "dataset": "banking77", "type": "choice", "state": "I sent a cheque  a few days ago and nothing has happened to my account yet. Can you please check on this for me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1071", "dataset": "banking77", "type": "choice", "state": "Has the check I deposited cleared to I can get the cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1072", "dataset": "banking77", "type": "choice", "state": "How long does it take to process cheque deposits?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1073", "dataset": "banking77", "type": "choice", "state": "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1074", "dataset": "banking77", "type": "choice", "state": "I deposited cash this morning and I am still waiting", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1075", "dataset": "banking77", "type": "choice", "state": "Balance hasn't been updated following a cheque or cash deposit", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1076", "dataset": "banking77", "type": "choice", "state": "I tired to deposit some cash into my account but it's not there", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1077", "dataset": "banking77", "type": "choice", "state": "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_cheque_or_cash_deposit"}
{"id": "banking77:1078", "dataset": "banking77", "type": "choice", "state": "I have a strange payment in my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1079", "dataset": "banking77", "type": "choice", "state": "There is a charge on my card that I did not make", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1080", "dataset": "banking77", "type": "choice", "state": "I saw a payment i did not do", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1081", "dataset": "banking77", "type": "choice", "state": "There is a payment that is not mine in the app.  Please advise/", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1082", "dataset": "banking77", "type": "choice", "state": "An unauthorized payment is in my app", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1083", "dataset": "banking77", "type": "choice", "state": "I did not make this card payment.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1084", "dataset": "banking77", "type": "choice", "state": "What should I do if I see a payment I didn't make?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1085", "dataset": "banking77", "type": "choice", "state": "I found an unauthorized card payment", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1086", "dataset": "banking77", "type": "choice", "state": "there is a transaction on my account that i didnt make", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1087", "dataset": "banking77", "type": "choice", "state": "I don't recall making that payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1088", "dataset": "banking77", "type": "choice", "state": "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1089", "dataset": "banking77", "type": "choice", "state": "Has someone accessed my card there are payments I did not make that are showing up on the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1090", "dataset": "banking77", "type": "choice", "state": "There are some strange charges on my card that I didn't make from a few days ago.  Is my card stolen and if so should I cancel it?  Will I get refunded the charges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1091", "dataset": "banking77", "type": "choice", "state": "Why would there be a payment on my account I don't recognize?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1092", "dataset": "banking77", "type": "choice", "state": "I have a payment I didn't do", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1093", "dataset": "banking77", "type": "choice", "state": "There is a payment that is not mine.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1094", "dataset": "banking77", "type": "choice", "state": "Can you freeze my account?  I just saw there are transactions on my account that I don't recognize.  How can I fix this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1095", "dataset": "banking77", "type": "choice", "state": "There is a card payment I do not recognise.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1096", "dataset": "banking77", "type": "choice", "state": "I don't recognise a card payment", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1097", "dataset": "banking77", "type": "choice", "state": "Payment i did not do", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1098", "dataset": "banking77", "type": "choice", "state": "Please put a freeze on my card,  I am worried there has been some payments on it and I don't know what for.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1099", "dataset": "banking77", "type": "choice", "state": "I think my statement has a fraudulent charge", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1100", "dataset": "banking77", "type": "choice", "state": "I'm concerned about a payment that has recently been made on my card.  I do not recognize the name that the transaction went to, can you help me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1101", "dataset": "banking77", "type": "choice", "state": "What should I do to get transactions off of my account if I didn't make them?  My card must have been compromised and I need to freeze it asap!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1102", "dataset": "banking77", "type": "choice", "state": "I have a payment listed in error.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1103", "dataset": "banking77", "type": "choice", "state": "What can I do about some payments on my card I didn't make.  Please put a freeze on my card till we can figure this out.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1104", "dataset": "banking77", "type": "choice", "state": "I'm not familiar with a card payment.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1105", "dataset": "banking77", "type": "choice", "state": "I have an unauthorized transaction on my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1106", "dataset": "banking77", "type": "choice", "state": "There is a payment in the App that is not mine.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1107", "dataset": "banking77", "type": "choice", "state": "I don't know where this transaction came from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1108", "dataset": "banking77", "type": "choice", "state": "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1109", "dataset": "banking77", "type": "choice", "state": "I know I didn't make this payment showing up on my card, I don't remember this person at all.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1110", "dataset": "banking77", "type": "choice", "state": "Somebody used my card to make a purchase", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1111", "dataset": "banking77", "type": "choice", "state": "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1112", "dataset": "banking77", "type": "choice", "state": "Some of my card payments look different than where I purchased products from. Why is that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1113", "dataset": "banking77", "type": "choice", "state": "There is a strange payment on my statement. What should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1114", "dataset": "banking77", "type": "choice", "state": "I think there has been a purchase made that wasn't by me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1115", "dataset": "banking77", "type": "choice", "state": "There is a fraudulent charge on my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1116", "dataset": "banking77", "type": "choice", "state": "What is the payment in my account that I did not do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1117", "dataset": "banking77", "type": "choice", "state": "In my statement there is a payment that is I do not recognize", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_payment_not_recognised"}
{"id": "banking77:1118", "dataset": "banking77", "type": "choice", "state": "I no longer live at my address on file, how do I change it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1119", "dataset": "banking77", "type": "choice", "state": "How to change my address.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1120", "dataset": "banking77", "type": "choice", "state": "How do I update my details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1121", "dataset": "banking77", "type": "choice", "state": "My address needs to be revised.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1122", "dataset": "banking77", "type": "choice", "state": "got married, need to change account name", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1123", "dataset": "banking77", "type": "choice", "state": "My address has changed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1124", "dataset": "banking77", "type": "choice", "state": "got married and need to change name", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1125", "dataset": "banking77", "type": "choice", "state": "I want to change my personal details.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1126", "dataset": "banking77", "type": "choice", "state": "I moved.  I need to update my details.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1127", "dataset": "banking77", "type": "choice", "state": "I need to edit the personal details section of my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1128", "dataset": "banking77", "type": "choice", "state": "Where can I change my personal information after I move?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1129", "dataset": "banking77", "type": "choice", "state": "Where can I go to modify my detail?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1130", "dataset": "banking77", "type": "choice", "state": "How do I change my information?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1131", "dataset": "banking77", "type": "choice", "state": "I need to change my account details", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1132", "dataset": "banking77", "type": "choice", "state": "I moved.  Where do I update my details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1133", "dataset": "banking77", "type": "choice", "state": "I relocated and need to change my personal details.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1134", "dataset": "banking77", "type": "choice", "state": "I need to update my personal details", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1135", "dataset": "banking77", "type": "choice", "state": "My address has changed. How do I report it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1136", "dataset": "banking77", "type": "choice", "state": "I need to update my info.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1137", "dataset": "banking77", "type": "choice", "state": "How can I modify my details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1138", "dataset": "banking77", "type": "choice", "state": "What do i have to do to change my name?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1139", "dataset": "banking77", "type": "choice", "state": "My address has updated and I need to change it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1140", "dataset": "banking77", "type": "choice", "state": "Where can I go to update my personal profile?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1141", "dataset": "banking77", "type": "choice", "state": "Is it possible to edit my personal details on the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1142", "dataset": "banking77", "type": "choice", "state": "how can i change my details", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1143", "dataset": "banking77", "type": "choice", "state": "I need help changing my last name on my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1144", "dataset": "banking77", "type": "choice", "state": "How do I update my current residence details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1145", "dataset": "banking77", "type": "choice", "state": "how do i change name?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1146", "dataset": "banking77", "type": "choice", "state": "I need to change my name since I got married", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1147", "dataset": "banking77", "type": "choice", "state": "I want to change my address.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1148", "dataset": "banking77", "type": "choice", "state": "how to change name", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1149", "dataset": "banking77", "type": "choice", "state": "Can I change my information?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1150", "dataset": "banking77", "type": "choice", "state": "I need to update my current address", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1151", "dataset": "banking77", "type": "choice", "state": "I have moved.  Where can I update my details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1152", "dataset": "banking77", "type": "choice", "state": "I want to change my name.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1153", "dataset": "banking77", "type": "choice", "state": "Should I just wait until the post office sends a change of address form?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1154", "dataset": "banking77", "type": "choice", "state": "I need to change my name what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1155", "dataset": "banking77", "type": "choice", "state": "How can I edit my personal details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1156", "dataset": "banking77", "type": "choice", "state": "How do I change my address?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1157", "dataset": "banking77", "type": "choice", "state": "What do I need to do to change the address on my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "edit_personal_details"}
{"id": "banking77:1158", "dataset": "banking77", "type": "choice", "state": "Why do you require so many details about my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1159", "dataset": "banking77", "type": "choice", "state": "I'd rather not verify my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1160", "dataset": "banking77", "type": "choice", "state": "do I need to verify my identity every time I log into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1161", "dataset": "banking77", "type": "choice", "state": "Why am I required to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1162", "dataset": "banking77", "type": "choice", "state": "Can I make transfers before identity verification?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1163", "dataset": "banking77", "type": "choice", "state": "What is the need to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1164", "dataset": "banking77", "type": "choice", "state": "Do I have to do the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1165", "dataset": "banking77", "type": "choice", "state": "Can I use my account without verifying my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1166", "dataset": "banking77", "type": "choice", "state": "Why is identity verification mandatory?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1167", "dataset": "banking77", "type": "choice", "state": "Do I have to do an identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1168", "dataset": "banking77", "type": "choice", "state": "I would like to not have to do the identity verification.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1169", "dataset": "banking77", "type": "choice", "state": "Can I still use my account, even though the identity verification has not passed yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1170", "dataset": "banking77", "type": "choice", "state": "Why do you require all my identity details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1171", "dataset": "banking77", "type": "choice", "state": "Why do you need so much information to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1172", "dataset": "banking77", "type": "choice", "state": "What is the purpose for the identity check", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1173", "dataset": "banking77", "type": "choice", "state": "I don't like that I have to fill out so much information about my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1174", "dataset": "banking77", "type": "choice", "state": "What is the point of an identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1175", "dataset": "banking77", "type": "choice", "state": "How come you need to know my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1176", "dataset": "banking77", "type": "choice", "state": "May I use my account now, even though the identity verification has not gone through yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1177", "dataset": "banking77", "type": "choice", "state": "Do I need to verify my identity to use my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1178", "dataset": "banking77", "type": "choice", "state": "Why am I required to do an identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1179", "dataset": "banking77", "type": "choice", "state": "Why am I being asked to have an identity check", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1180", "dataset": "banking77", "type": "choice", "state": "Can i make transactions before identity verification is complete?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1181", "dataset": "banking77", "type": "choice", "state": "Do I really need to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1182", "dataset": "banking77", "type": "choice", "state": "Why do I have to give you all of my identification details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1183", "dataset": "banking77", "type": "choice", "state": "Why do you require so many identity details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1184", "dataset": "banking77", "type": "choice", "state": "Since my id hasn't been verified, when can I use my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1185", "dataset": "banking77", "type": "choice", "state": "I won't verify my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1186", "dataset": "banking77", "type": "choice", "state": "I want to skip verification of my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1187", "dataset": "banking77", "type": "choice", "state": "I do not wish to verify my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1188", "dataset": "banking77", "type": "choice", "state": "Why do I have to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1189", "dataset": "banking77", "type": "choice", "state": "what is the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1190", "dataset": "banking77", "type": "choice", "state": "What other methods are there to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1191", "dataset": "banking77", "type": "choice", "state": "Do I need to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1192", "dataset": "banking77", "type": "choice", "state": "Do I need to verify my identity each time I wish to use my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1193", "dataset": "banking77", "type": "choice", "state": "Can I use my account if the identity verification is not complete?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1194", "dataset": "banking77", "type": "choice", "state": "Why is it asking me to verify my identity", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1195", "dataset": "banking77", "type": "choice", "state": "Do I have to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1196", "dataset": "banking77", "type": "choice", "state": "Why do you need to know so much about me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1197", "dataset": "banking77", "type": "choice", "state": "Why did I need to verfiy my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "why_verify_identity"}
{"id": "banking77:1198", "dataset": "banking77", "type": "choice", "state": "I cannot verify my identity", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1199", "dataset": "banking77", "type": "choice", "state": "I do not have what is required to prove my identity", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1200", "dataset": "banking77", "type": "choice", "state": "Why doesn't the app believe I am who I say I am?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1201", "dataset": "banking77", "type": "choice", "state": "I am having trouble verifying my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1202", "dataset": "banking77", "type": "choice", "state": "what do i do if my verification failed", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1203", "dataset": "banking77", "type": "choice", "state": "It is impossible to verify my identity", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1204", "dataset": "banking77", "type": "choice", "state": "The app doesn't know it's me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1205", "dataset": "banking77", "type": "choice", "state": "I'm having trouble verifying my ID.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1206", "dataset": "banking77", "type": "choice", "state": "app does not recognize me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1207", "dataset": "banking77", "type": "choice", "state": "Help my verify my id.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1208", "dataset": "banking77", "type": "choice", "state": "The app failed to verify my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1209", "dataset": "banking77", "type": "choice", "state": "I can't verify my ID.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1210", "dataset": "banking77", "type": "choice", "state": "I can't prove my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1211", "dataset": "banking77", "type": "choice", "state": "I am not being recognized by the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1212", "dataset": "banking77", "type": "choice", "state": "Why isn't my ID being verified?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1213", "dataset": "banking77", "type": "choice", "state": "The app will not let me into my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1214", "dataset": "banking77", "type": "choice", "state": "I am having trouble proving my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1215", "dataset": "banking77", "type": "choice", "state": "I cannot prove my own identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1216", "dataset": "banking77", "type": "choice", "state": "My ID won't be verified!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1217", "dataset": "banking77", "type": "choice", "state": "I can not get the app to know it is me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1218", "dataset": "banking77", "type": "choice", "state": "I can't verify my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1219", "dataset": "banking77", "type": "choice", "state": "The app doesn't recognize me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1220", "dataset": "banking77", "type": "choice", "state": "I am having difficulties to verify my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1221", "dataset": "banking77", "type": "choice", "state": "The app doesn't believe that I am me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1222", "dataset": "banking77", "type": "choice", "state": "What's with not verifying my Id?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1223", "dataset": "banking77", "type": "choice", "state": "What do i need to verify my id?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1224", "dataset": "banking77", "type": "choice", "state": "I tried verifying my ID, but it won't let me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1225", "dataset": "banking77", "type": "choice", "state": "How do I show this stupid system that this is really my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1226", "dataset": "banking77", "type": "choice", "state": "I am experiencing difficulty providing my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1227", "dataset": "banking77", "type": "choice", "state": "I a having trouble proving my identity", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1228", "dataset": "banking77", "type": "choice", "state": "How long will it take for my ID to verify?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1229", "dataset": "banking77", "type": "choice", "state": "Why am I not able to verify my id?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1230", "dataset": "banking77", "type": "choice", "state": "It doesn't let me verify my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1231", "dataset": "banking77", "type": "choice", "state": "app doesnt think its me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1232", "dataset": "banking77", "type": "choice", "state": "Why am I having trouble verifying my id?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1233", "dataset": "banking77", "type": "choice", "state": "I am having issues with identity verification", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1234", "dataset": "banking77", "type": "choice", "state": "The app won't let me log in as myself.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1235", "dataset": "banking77", "type": "choice", "state": "Why can't I verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1236", "dataset": "banking77", "type": "choice", "state": "Why can't I verify my id?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1237", "dataset": "banking77", "type": "choice", "state": "for some reason I am having a problem with verifying my identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "unable_to_verify_identity"}
{"id": "banking77:1238", "dataset": "banking77", "type": "choice", "state": "What do I do with my card PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1239", "dataset": "banking77", "type": "choice", "state": "Is the PIN delivered separately?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1240", "dataset": "banking77", "type": "choice", "state": "I do not have my pin", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1241", "dataset": "banking77", "type": "choice", "state": "Are PIN separately?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1242", "dataset": "banking77", "type": "choice", "state": "I cannot seem to find my PIN. Where is it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1243", "dataset": "banking77", "type": "choice", "state": "How do I set-up my PIN for the new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1244", "dataset": "banking77", "type": "choice", "state": "How do I find my card PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1245", "dataset": "banking77", "type": "choice", "state": "is my card PIN saved in the app", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1246", "dataset": "banking77", "type": "choice", "state": "I don't know where to look to find my PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1247", "dataset": "banking77", "type": "choice", "state": "where in the app can i find out about my new pin", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1248", "dataset": "banking77", "type": "choice", "state": "Where in the app can I find my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1249", "dataset": "banking77", "type": "choice", "state": "I just got my new card but am not sure how to check its PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1250", "dataset": "banking77", "type": "choice", "state": "do i need a pin", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1251", "dataset": "banking77", "type": "choice", "state": "If I need a PIN for my card, where is it located?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1252", "dataset": "banking77", "type": "choice", "state": "what is my card PIN", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1253", "dataset": "banking77", "type": "choice", "state": "And what about the Card's PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1254", "dataset": "banking77", "type": "choice", "state": "About this card PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1255", "dataset": "banking77", "type": "choice", "state": "I received my card but not my PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1256", "dataset": "banking77", "type": "choice", "state": "Why can't I see my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1257", "dataset": "banking77", "type": "choice", "state": "what is the process for setting up a pin", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1258", "dataset": "banking77", "type": "choice", "state": "Does my PIN come with my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1259", "dataset": "banking77", "type": "choice", "state": "Where can I find the card PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1260", "dataset": "banking77", "type": "choice", "state": "Why isn't my PIN available yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1261", "dataset": "banking77", "type": "choice", "state": "Is my PIN located on my account somewhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1262", "dataset": "banking77", "type": "choice", "state": "Please help in finding my card PIN, thank you!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1263", "dataset": "banking77", "type": "choice", "state": "Where is my PIN number located?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1264", "dataset": "banking77", "type": "choice", "state": "I still don't have my pin.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1265", "dataset": "banking77", "type": "choice", "state": "So what about the card PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1266", "dataset": "banking77", "type": "choice", "state": "I cannot locate the card PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1267", "dataset": "banking77", "type": "choice", "state": "I need my PIN", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1268", "dataset": "banking77", "type": "choice", "state": "Where can I find my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1269", "dataset": "banking77", "type": "choice", "state": "When do I receive my PIN", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1270", "dataset": "banking77", "type": "choice", "state": "Help me find my card pin!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1271", "dataset": "banking77", "type": "choice", "state": "Is PIN delivered separately?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1272", "dataset": "banking77", "type": "choice", "state": "I can not find my card pin.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1273", "dataset": "banking77", "type": "choice", "state": "What do I need to do for a PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1274", "dataset": "banking77", "type": "choice", "state": "Why can't I find my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1275", "dataset": "banking77", "type": "choice", "state": "Where is the card PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1276", "dataset": "banking77", "type": "choice", "state": "What is my card's PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1277", "dataset": "banking77", "type": "choice", "state": "where can user find pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_physical_card"}
{"id": "banking77:1278", "dataset": "banking77", "type": "choice", "state": "I like to Mastercard rather than Visa.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1279", "dataset": "banking77", "type": "choice", "state": "Do I qualify for a visa card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1280", "dataset": "banking77", "type": "choice", "state": "How do I get a visa card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1281", "dataset": "banking77", "type": "choice", "state": "Do you guys accept Visa or Mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1282", "dataset": "banking77", "type": "choice", "state": "Are both Visa and Mastercard accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1283", "dataset": "banking77", "type": "choice", "state": "Do you guys accept mastercard or visa?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1284", "dataset": "banking77", "type": "choice", "state": "Are both Visa and Mastercard offered?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1285", "dataset": "banking77", "type": "choice", "state": "Can you give me a visa?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1286", "dataset": "banking77", "type": "choice", "state": "How to decide if I get a Visa or Mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1287", "dataset": "banking77", "type": "choice", "state": "Can I get a mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1288", "dataset": "banking77", "type": "choice", "state": "What steps must I follow to get a Visa credit card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1289", "dataset": "banking77", "type": "choice", "state": "I'd rather get a Mastercard", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1290", "dataset": "banking77", "type": "choice", "state": "Do I get a choice between Visa and Mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1291", "dataset": "banking77", "type": "choice", "state": "What do I have to do to get a Visa credit card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1292", "dataset": "banking77", "type": "choice", "state": "I would prefer a visa card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1293", "dataset": "banking77", "type": "choice", "state": "May I choose between Visa and Mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1294", "dataset": "banking77", "type": "choice", "state": "Am I allowed to use any card to make a payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1295", "dataset": "banking77", "type": "choice", "state": "What are the available cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1296", "dataset": "banking77", "type": "choice", "state": "I want to get Visa and Mastercard", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1297", "dataset": "banking77", "type": "choice", "state": "Am I able to choose my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1298", "dataset": "banking77", "type": "choice", "state": "are both visa and mastercard available to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1299", "dataset": "banking77", "type": "choice", "state": "Do you do Visa or Mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1300", "dataset": "banking77", "type": "choice", "state": "How do I select a Mastercard instead of a Visa?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1301", "dataset": "banking77", "type": "choice", "state": "I would like to apply for a visa card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1302", "dataset": "banking77", "type": "choice", "state": "Do I get to choose between Visa and Mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1303", "dataset": "banking77", "type": "choice", "state": "We need both a visa and a Mastercard.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1304", "dataset": "banking77", "type": "choice", "state": "Hello. Can you tell me if you use Visa or Mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1305", "dataset": "banking77", "type": "choice", "state": "I'd like more information about choosing a Visa or Mastercard.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1306", "dataset": "banking77", "type": "choice", "state": "Do you have Visa or Matercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1307", "dataset": "banking77", "type": "choice", "state": "Is it possible to have both a Visa and a Mastercard from you?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1308", "dataset": "banking77", "type": "choice", "state": "I like Mastercard better.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1309", "dataset": "banking77", "type": "choice", "state": "Do you offer Visa or Mastercard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1310", "dataset": "banking77", "type": "choice", "state": "I would rather the Mastercard.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1311", "dataset": "banking77", "type": "choice", "state": "Please give me both a visa and a master card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1312", "dataset": "banking77", "type": "choice", "state": "Is it possible to receive a Visa and a MasterCard?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1313", "dataset": "banking77", "type": "choice", "state": "What major card payments are accepted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1314", "dataset": "banking77", "type": "choice", "state": "Is Visa or Mastercard available?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1315", "dataset": "banking77", "type": "choice", "state": "Can you let me know if Visa is among the card scheme assignments?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1316", "dataset": "banking77", "type": "choice", "state": "Do you use Mastercard or Visa?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1317", "dataset": "banking77", "type": "choice", "state": "Is it possible to get a Visa here?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "visa_or_mastercard"}
{"id": "banking77:1318", "dataset": "banking77", "type": "choice", "state": "How can I top up my account with a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1319", "dataset": "banking77", "type": "choice", "state": "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1320", "dataset": "banking77", "type": "choice", "state": "How can I top up by card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1321", "dataset": "banking77", "type": "choice", "state": "What is the process for using my credit card to transfer money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1322", "dataset": "banking77", "type": "choice", "state": "How do I top up my card using your app? I'm new to this.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1323", "dataset": "banking77", "type": "choice", "state": "Can friends add to my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1324", "dataset": "banking77", "type": "choice", "state": "Can I top up using my car?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1325", "dataset": "banking77", "type": "choice", "state": "Why can't I see my topup in my wallet anymore?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1326", "dataset": "banking77", "type": "choice", "state": "Use credit card to transfer money", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1327", "dataset": "banking77", "type": "choice", "state": "How do my friends top up my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1328", "dataset": "banking77", "type": "choice", "state": "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1329", "dataset": "banking77", "type": "choice", "state": "Where's the money that got charged to my card? It's not showing up in my account balance", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1330", "dataset": "banking77", "type": "choice", "state": "how can i top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1331", "dataset": "banking77", "type": "choice", "state": "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1332", "dataset": "banking77", "type": "choice", "state": "I have friends that would like to top-up my account is that possible?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1333", "dataset": "banking77", "type": "choice", "state": "How do I transfer money using a credit card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1334", "dataset": "banking77", "type": "choice", "state": "Can I give my friends access to my account so they can top it up for me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1335", "dataset": "banking77", "type": "choice", "state": "I did a top-up, but I'm not seeing it in my wallet yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1336", "dataset": "banking77", "type": "choice", "state": "i know i entered the right info, but my top up isn't in my balance", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1337", "dataset": "banking77", "type": "choice", "state": "Will my friend be able to top off my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1338", "dataset": "banking77", "type": "choice", "state": "Is there a way to transfer funds directly from my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1339", "dataset": "banking77", "type": "choice", "state": "Why isn't my top up showing on my wallet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1340", "dataset": "banking77", "type": "choice", "state": "I tried to top up using my card, but now the money just disappeared!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1341", "dataset": "banking77", "type": "choice", "state": "Help me transfer money to my credit card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1342", "dataset": "banking77", "type": "choice", "state": "I tried to use my card to top up but all of the money has disappeared.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1343", "dataset": "banking77", "type": "choice", "state": "Is it possible to use my credit card to transfer money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1344", "dataset": "banking77", "type": "choice", "state": "How can someone add money to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1345", "dataset": "banking77", "type": "choice", "state": "Cannot access my top up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1346", "dataset": "banking77", "type": "choice", "state": "Are my friends able to add funds to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1347", "dataset": "banking77", "type": "choice", "state": "Can I transfer money to my credit card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1348", "dataset": "banking77", "type": "choice", "state": "Who else can top up my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1349", "dataset": "banking77", "type": "choice", "state": "Why is my money gone right when I attempted to top up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1350", "dataset": "banking77", "type": "choice", "state": "How do i transfer money using my credit card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1351", "dataset": "banking77", "type": "choice", "state": "My friends want to top up my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1352", "dataset": "banking77", "type": "choice", "state": "Who can top up my accounts?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1353", "dataset": "banking77", "type": "choice", "state": "show me how to top up with my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1354", "dataset": "banking77", "type": "choice", "state": "I topped up my card but the money disappeared.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1355", "dataset": "banking77", "type": "choice", "state": "Why don't I see my top up in my wallet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1356", "dataset": "banking77", "type": "choice", "state": "Why can't I see the top-up amount I just added to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1357", "dataset": "banking77", "type": "choice", "state": "Are my friends able to top up my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "topping_up_by_card"}
{"id": "banking77:1358", "dataset": "banking77", "type": "choice", "state": "How can i get multiple disposble cards.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1359", "dataset": "banking77", "type": "choice", "state": "Can I make many disposable cards per day?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1360", "dataset": "banking77", "type": "choice", "state": "I need to use my disposable card multiple times a day, is there a cutoff limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1361", "dataset": "banking77", "type": "choice", "state": "How do I make more than one disposable card in a day?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1362", "dataset": "banking77", "type": "choice", "state": "Can I have more than one disposable card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1363", "dataset": "banking77", "type": "choice", "state": "what is the disposable cards limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1364", "dataset": "banking77", "type": "choice", "state": "What's the most disposable cards I can have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1365", "dataset": "banking77", "type": "choice", "state": "Do these virtual cards have any caps on using them?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1366", "dataset": "banking77", "type": "choice", "state": "How many disposable cards can I have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1367", "dataset": "banking77", "type": "choice", "state": "What is the amount of disposable cards I can have each day?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1368", "dataset": "banking77", "type": "choice", "state": "How many disposable cards per day am I allowed to have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1369", "dataset": "banking77", "type": "choice", "state": "How many card payments can I use on a disposable card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1370", "dataset": "banking77", "type": "choice", "state": "What if I need multiple disposable cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1371", "dataset": "banking77", "type": "choice", "state": "If I have more than one disposable card, can I make five payments on each of them?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1372", "dataset": "banking77", "type": "choice", "state": "Are you able to explain the restrictions of the disposable cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1373", "dataset": "banking77", "type": "choice", "state": "What is the maximum number of transactions I can make with one card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1374", "dataset": "banking77", "type": "choice", "state": "What is the limit to number of transactions I can do with a disposable card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1375", "dataset": "banking77", "type": "choice", "state": "How many disposable cards is the limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1376", "dataset": "banking77", "type": "choice", "state": "Tell me how many transactions I can do with a disposable card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1377", "dataset": "banking77", "type": "choice", "state": "I have to have several disposable cards per day.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1378", "dataset": "banking77", "type": "choice", "state": "I would like to know any restrictions for the disposable cards.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1379", "dataset": "banking77", "type": "choice", "state": "How can I create many temporary cards daily?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1380", "dataset": "banking77", "type": "choice", "state": "Is it possible to make several disposable cards in a day?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1381", "dataset": "banking77", "type": "choice", "state": "How many disposable cards can I make in a single day?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1382", "dataset": "banking77", "type": "choice", "state": "Is there a limit to how many transactions I can make on one disposable card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1383", "dataset": "banking77", "type": "choice", "state": "Are there any limits to how many disposable cards I can use?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1384", "dataset": "banking77", "type": "choice", "state": "Can you explain the virtual cards limit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1385", "dataset": "banking77", "type": "choice", "state": "How many disposable virtual cards can I have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1386", "dataset": "banking77", "type": "choice", "state": "I need to create several disposable cards per day.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1387", "dataset": "banking77", "type": "choice", "state": "Are there any hindrances to using a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1388", "dataset": "banking77", "type": "choice", "state": "How many disposable cards can I own?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1389", "dataset": "banking77", "type": "choice", "state": "How many virtual cards do I get?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1390", "dataset": "banking77", "type": "choice", "state": "What is the limit to disposable cards you can have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1391", "dataset": "banking77", "type": "choice", "state": "How many times can I use a disposable card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1392", "dataset": "banking77", "type": "choice", "state": "What can I use a virtual disposable card for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1393", "dataset": "banking77", "type": "choice", "state": "Do you know what the restriction of the disposable cards are?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1394", "dataset": "banking77", "type": "choice", "state": "What are the limits for disposable virtual cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1395", "dataset": "banking77", "type": "choice", "state": "What are the limits to using disposable virtual cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1396", "dataset": "banking77", "type": "choice", "state": "How many transactions can I do with one disposable card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1397", "dataset": "banking77", "type": "choice", "state": "How many times can I use the disposable virtual card I have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "disposable_card_limits"}
{"id": "banking77:1398", "dataset": "banking77", "type": "choice", "state": "I think someone is using my card to make transactions I don't remember.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1399", "dataset": "banking77", "type": "choice", "state": "someone is using my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1400", "dataset": "banking77", "type": "choice", "state": "Someone I don't know has used my card without permission.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1401", "dataset": "banking77", "type": "choice", "state": "My card was used without my permission.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1402", "dataset": "banking77", "type": "choice", "state": "Can I freeze my card right now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1403", "dataset": "banking77", "type": "choice", "state": "Freeze my account it's been hacked.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1404", "dataset": "banking77", "type": "choice", "state": "There are transactions I didn't make, someone else must have used my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1405", "dataset": "banking77", "type": "choice", "state": "Can you freeze my card because someone used it while I was out of town. I did not make these purchases.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1406", "dataset": "banking77", "type": "choice", "state": "Someone is using my account to do online shopping! Please freeze it asap", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1407", "dataset": "banking77", "type": "choice", "state": "Someone else may be using my card.  There are transactions I don't recognize.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1408", "dataset": "banking77", "type": "choice", "state": "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1409", "dataset": "banking77", "type": "choice", "state": "What do I do if I think my card was improperly used?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1410", "dataset": "banking77", "type": "choice", "state": "How can I stop fraud on my account right now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1411", "dataset": "banking77", "type": "choice", "state": "I think my identity has been stolen, can you check on unauthorized charges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1412", "dataset": "banking77", "type": "choice", "state": "I think someone else is using my card.  There are transactions I didn't make.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1413", "dataset": "banking77", "type": "choice", "state": "I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1414", "dataset": "banking77", "type": "choice", "state": "Can I use app to freeze account and dispute fraud?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1415", "dataset": "banking77", "type": "choice", "state": "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1416", "dataset": "banking77", "type": "choice", "state": "Someone has my card number, freeze my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1417", "dataset": "banking77", "type": "choice", "state": "I see random purchases to my account, was it hacked?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1418", "dataset": "banking77", "type": "choice", "state": "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1419", "dataset": "banking77", "type": "choice", "state": "How do I freeze my card using the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1420", "dataset": "banking77", "type": "choice", "state": "My card has been compromised", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1421", "dataset": "banking77", "type": "choice", "state": "What should I do if I think that someone else may be using my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1422", "dataset": "banking77", "type": "choice", "state": "The transactions showing up are strange, I think my card was used without me knowing.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1423", "dataset": "banking77", "type": "choice", "state": "How do I freeze my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1424", "dataset": "banking77", "type": "choice", "state": "I'm not certain, but someone may be using my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1425", "dataset": "banking77", "type": "choice", "state": "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1426", "dataset": "banking77", "type": "choice", "state": "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1427", "dataset": "banking77", "type": "choice", "state": "Someone else used my card!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1428", "dataset": "banking77", "type": "choice", "state": "I believe someone is using my card without my agreement!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1429", "dataset": "banking77", "type": "choice", "state": "If I feel someone has my card information, can I get a new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1430", "dataset": "banking77", "type": "choice", "state": "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1431", "dataset": "banking77", "type": "choice", "state": "I think someone has access to my card numbers that shouldn't.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1432", "dataset": "banking77", "type": "choice", "state": "I think my child used my card while I wasn't home.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1433", "dataset": "banking77", "type": "choice", "state": "What do I do if I think someone managed to get my card information?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1434", "dataset": "banking77", "type": "choice", "state": "I think someone copied the numbers on my card and is using them.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1435", "dataset": "banking77", "type": "choice", "state": "What should I do if I think someone is using my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1436", "dataset": "banking77", "type": "choice", "state": "Can I use app to freeze my card and dispute fraud?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1437", "dataset": "banking77", "type": "choice", "state": "Someone else is using my card, freeze it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "compromised_card"}
{"id": "banking77:1438", "dataset": "banking77", "type": "choice", "state": "Do all ATMs take this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1439", "dataset": "banking77", "type": "choice", "state": "Which ATMs accept this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1440", "dataset": "banking77", "type": "choice", "state": "Where is the closest Mastercard ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1441", "dataset": "banking77", "type": "choice", "state": "Is there a list of ATM machines?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1442", "dataset": "banking77", "type": "choice", "state": "Are there any specific ATMs that this card can be used at?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1443", "dataset": "banking77", "type": "choice", "state": "How do I know which ATMs will accept this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1444", "dataset": "banking77", "type": "choice", "state": "Which ATM's accept my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1445", "dataset": "banking77", "type": "choice", "state": "Is there any nearby ATM's?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1446", "dataset": "banking77", "type": "choice", "state": "Where are the locations of ATMs that accept this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1447", "dataset": "banking77", "type": "choice", "state": "Which ATMs accept this placard ?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1448", "dataset": "banking77", "type": "choice", "state": "Help me locate the nearest ATM.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1449", "dataset": "banking77", "type": "choice", "state": "What ATMs is the card okay to use at?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1450", "dataset": "banking77", "type": "choice", "state": "How can I find the nearest ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1451", "dataset": "banking77", "type": "choice", "state": "What kind of ATM's can I use?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1452", "dataset": "banking77", "type": "choice", "state": "How can I withdraw money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1453", "dataset": "banking77", "type": "choice", "state": "How many miles away is the ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1454", "dataset": "banking77", "type": "choice", "state": "From where can I withdraw?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1455", "dataset": "banking77", "type": "choice", "state": "Which ATM's will accept my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1456", "dataset": "banking77", "type": "choice", "state": "At what ATMS am I able to use the card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1457", "dataset": "banking77", "type": "choice", "state": "Can I use my card at any ATMs?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1458", "dataset": "banking77", "type": "choice", "state": "Can I get cash with this card anywhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1459", "dataset": "banking77", "type": "choice", "state": "Can someone please assist me with finding my nearest ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1460", "dataset": "banking77", "type": "choice", "state": "Are there any ATM machines near me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1461", "dataset": "banking77", "type": "choice", "state": "Where is the nearest bank machine?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1462", "dataset": "banking77", "type": "choice", "state": "What type of ATMs accept this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1463", "dataset": "banking77", "type": "choice", "state": "Where can I use this card at an ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1464", "dataset": "banking77", "type": "choice", "state": "If I have this card, which ATMs can I go to?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1465", "dataset": "banking77", "type": "choice", "state": "What ATMs can I withdraw money from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1466", "dataset": "banking77", "type": "choice", "state": "I want to withdraw money, where can I go?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1467", "dataset": "banking77", "type": "choice", "state": "Where can I withdrawal my money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1468", "dataset": "banking77", "type": "choice", "state": "What are the ATMs that will accept this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1469", "dataset": "banking77", "type": "choice", "state": "What ATMs will accept this type of card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1470", "dataset": "banking77", "type": "choice", "state": "Where can I find an ATM to use this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1471", "dataset": "banking77", "type": "choice", "state": "At which ATMs can I use this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1472", "dataset": "banking77", "type": "choice", "state": "Are there certain ATMs that I can use this card at?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1473", "dataset": "banking77", "type": "choice", "state": "Do you know the closest ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1474", "dataset": "banking77", "type": "choice", "state": "Can I use this card at an ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1475", "dataset": "banking77", "type": "choice", "state": "Is there places where I can't withdraw money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1476", "dataset": "banking77", "type": "choice", "state": "locations to withdraw money", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "atm_support"}
{"id": "banking77:1477", "dataset": "banking77", "type": "choice", "state": "Help me.  There is a Direct Debit that I didn't make.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1478", "dataset": "banking77", "type": "choice", "state": "There is a direct debit that's not mine.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1479", "dataset": "banking77", "type": "choice", "state": "I have a strange direct debit in my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1480", "dataset": "banking77", "type": "choice", "state": "I don't understand where this debit came from and want it removed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1481", "dataset": "banking77", "type": "choice", "state": "what is this charge on my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1482", "dataset": "banking77", "type": "choice", "state": "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1483", "dataset": "banking77", "type": "choice", "state": "someone stole my money", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1484", "dataset": "banking77", "type": "choice", "state": "There's a Direct Debit payment in my account that I didn't make", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1485", "dataset": "banking77", "type": "choice", "state": "There's a debit on my account that I didn't do.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1486", "dataset": "banking77", "type": "choice", "state": "I may have a fraud charge on my debit statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1487", "dataset": "banking77", "type": "choice", "state": "Why is there a direct debit payment on my app that is not from me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1488", "dataset": "banking77", "type": "choice", "state": "Weird charges are appearing in my debit account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1489", "dataset": "banking77", "type": "choice", "state": "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1490", "dataset": "banking77", "type": "choice", "state": "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1491", "dataset": "banking77", "type": "choice", "state": "What is this direct debit I am seeing?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1492", "dataset": "banking77", "type": "choice", "state": "There is a Direct Debit that I don't recognize.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1493", "dataset": "banking77", "type": "choice", "state": "Unknown direct deposit", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1494", "dataset": "banking77", "type": "choice", "state": "There is a suspicious direct debit payment.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1495", "dataset": "banking77", "type": "choice", "state": "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1496", "dataset": "banking77", "type": "choice", "state": "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1497", "dataset": "banking77", "type": "choice", "state": "I found a charge for a direct debit that was not made by me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1498", "dataset": "banking77", "type": "choice", "state": "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1499", "dataset": "banking77", "type": "choice", "state": "This Direct Debit payment may not be right.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1500", "dataset": "banking77", "type": "choice", "state": "why does the app show a direct debit payment that I did not authorize", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1501", "dataset": "banking77", "type": "choice", "state": "Can I dispute a payment even if I notice it several weeks after it was made?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1502", "dataset": "banking77", "type": "choice", "state": "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1503", "dataset": "banking77", "type": "choice", "state": "I don't think I made this charge on my debit statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1504", "dataset": "banking77", "type": "choice", "state": "I have a direct debit charge that I do not recognize", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1505", "dataset": "banking77", "type": "choice", "state": "I didn't make this direct debit transaction", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1506", "dataset": "banking77", "type": "choice", "state": "There's a direct debit on my account that I didn't authorize", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1507", "dataset": "banking77", "type": "choice", "state": "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1508", "dataset": "banking77", "type": "choice", "state": "I don't recognize a debit payment that was made and would like to find out about the payment.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1509", "dataset": "banking77", "type": "choice", "state": "I am concerned about the security in my account and would like to make a dispute.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1510", "dataset": "banking77", "type": "choice", "state": "Why is there a direct debit I didn't make showing in the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1511", "dataset": "banking77", "type": "choice", "state": "There is a direct debit I do not recognise in my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1512", "dataset": "banking77", "type": "choice", "state": "I have a direct debit transaction I have not set up, but would like to .", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1513", "dataset": "banking77", "type": "choice", "state": "Someone has taken my money and I don't know who", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1514", "dataset": "banking77", "type": "choice", "state": "I was charged on my account that shouldn't be there.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1515", "dataset": "banking77", "type": "choice", "state": "There's a direct debit I wish to dispute", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1516", "dataset": "banking77", "type": "choice", "state": "Why was my account deducted from a seller when I didn't approve of it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "direct_debit_payment_not_recognised"}
{"id": "banking77:1517", "dataset": "banking77", "type": "choice", "state": "What do I do if I forget my passcode?  Because I did.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1518", "dataset": "banking77", "type": "choice", "state": "I can't find my password", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1519", "dataset": "banking77", "type": "choice", "state": "How do I retrieve my passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1520", "dataset": "banking77", "type": "choice", "state": "My passcode doesn't seem to be working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1521", "dataset": "banking77", "type": "choice", "state": "I lost my password", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1522", "dataset": "banking77", "type": "choice", "state": "My password isn't being accepted and I need to reset it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1523", "dataset": "banking77", "type": "choice", "state": "Something is wrong with my password.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1524", "dataset": "banking77", "type": "choice", "state": "Something is wrong with my passcode", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1525", "dataset": "banking77", "type": "choice", "state": "How do I reset a forgotten passcode, please?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1526", "dataset": "banking77", "type": "choice", "state": "I can't recall my passcode and need to reset it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1527", "dataset": "banking77", "type": "choice", "state": "Can I be given a new passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1528", "dataset": "banking77", "type": "choice", "state": "I do not know my passcode.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1529", "dataset": "banking77", "type": "choice", "state": "I don't remember my code to get into the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1530", "dataset": "banking77", "type": "choice", "state": "I no longer have my passcode.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1531", "dataset": "banking77", "type": "choice", "state": "Why won't my passcode work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1532", "dataset": "banking77", "type": "choice", "state": "Can I resent my passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1533", "dataset": "banking77", "type": "choice", "state": "I need to reset my passcode. How do I do it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1534", "dataset": "banking77", "type": "choice", "state": "Show me please how to reset my passcode.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1535", "dataset": "banking77", "type": "choice", "state": "Help me reset the passcode.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1536", "dataset": "banking77", "type": "choice", "state": "I have forgotten my passcode to access my app", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1537", "dataset": "banking77", "type": "choice", "state": "What should I do if the passcode doesn't work for me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1538", "dataset": "banking77", "type": "choice", "state": "I do not remember the code, what should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1539", "dataset": "banking77", "type": "choice", "state": "Where can I reset the passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1540", "dataset": "banking77", "type": "choice", "state": "I need help resetting my passcode to access my app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1541", "dataset": "banking77", "type": "choice", "state": "What steps do I take to receive another passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1542", "dataset": "banking77", "type": "choice", "state": "I forgot my password", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1543", "dataset": "banking77", "type": "choice", "state": "I forgot my code to get into the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1544", "dataset": "banking77", "type": "choice", "state": "I have forgotten my password.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1545", "dataset": "banking77", "type": "choice", "state": "I forgot the code to access the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1546", "dataset": "banking77", "type": "choice", "state": "Is there a way to reset my passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1547", "dataset": "banking77", "type": "choice", "state": "Can you help me reset my password?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1548", "dataset": "banking77", "type": "choice", "state": "Can I reset my password?  I don't know what it is.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1549", "dataset": "banking77", "type": "choice", "state": "How do I reset the passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1550", "dataset": "banking77", "type": "choice", "state": "What should I do if I forgot my passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1551", "dataset": "banking77", "type": "choice", "state": "My passcode doesn't work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1552", "dataset": "banking77", "type": "choice", "state": "Tell me how to reset the passcode.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1553", "dataset": "banking77", "type": "choice", "state": "I need a new passcode.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1554", "dataset": "banking77", "type": "choice", "state": "I don't have my access code for the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1555", "dataset": "banking77", "type": "choice", "state": "Can you tell me what to do to reset my passcode?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1556", "dataset": "banking77", "type": "choice", "state": "What is the code I need to get into the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "passcode_forgotten"}
{"id": "banking77:1557", "dataset": "banking77", "type": "choice", "state": "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1558", "dataset": "banking77", "type": "choice", "state": "My withdrawal was cancelled.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1559", "dataset": "banking77", "type": "choice", "state": "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1560", "dataset": "banking77", "type": "choice", "state": "The ATM did not allow me to withdraw", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1561", "dataset": "banking77", "type": "choice", "state": "Why was my ATM transaction cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1562", "dataset": "banking77", "type": "choice", "state": "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1563", "dataset": "banking77", "type": "choice", "state": "I was at the ATM trying to made a withdraw and I was declined.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1564", "dataset": "banking77", "type": "choice", "state": "The ATM didn't let me get any cash", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1565", "dataset": "banking77", "type": "choice", "state": "I want to know why I have been unable to withdrawn funds.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1566", "dataset": "banking77", "type": "choice", "state": "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1567", "dataset": "banking77", "type": "choice", "state": "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1568", "dataset": "banking77", "type": "choice", "state": "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1569", "dataset": "banking77", "type": "choice", "state": "I tried to make a cash withdrawal and it was declined. Why did this happen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1570", "dataset": "banking77", "type": "choice", "state": "I can't get money out of the ATM", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1571", "dataset": "banking77", "type": "choice", "state": "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1572", "dataset": "banking77", "type": "choice", "state": "The withdrawal was declined I am unsure as to why this happened?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1573", "dataset": "banking77", "type": "choice", "state": "I was declined when I tried to get cash.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1574", "dataset": "banking77", "type": "choice", "state": "Why was I declined at the ATM today when I was trying to make a withdraw?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1575", "dataset": "banking77", "type": "choice", "state": "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1576", "dataset": "banking77", "type": "choice", "state": "Why did the ATM machine fail to give me a cash withdrawal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1577", "dataset": "banking77", "type": "choice", "state": "My ATM transaction was unsuccessful.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1578", "dataset": "banking77", "type": "choice", "state": "I attempted to get cash but was declined.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1579", "dataset": "banking77", "type": "choice", "state": "I tried to withdraw money but I was declined!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1580", "dataset": "banking77", "type": "choice", "state": "How come I can't take money out of the ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1581", "dataset": "banking77", "type": "choice", "state": "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1582", "dataset": "banking77", "type": "choice", "state": "Why was my cash withdrawal declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1583", "dataset": "banking77", "type": "choice", "state": "Why could I not get cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1584", "dataset": "banking77", "type": "choice", "state": "why couldn't I get cash in the ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1585", "dataset": "banking77", "type": "choice", "state": "Why can't I get cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1586", "dataset": "banking77", "type": "choice", "state": "Why didn't the ATM give me my money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1587", "dataset": "banking77", "type": "choice", "state": "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1588", "dataset": "banking77", "type": "choice", "state": "The ATM isn't giving out any money.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1589", "dataset": "banking77", "type": "choice", "state": "Why was I declined getting cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1590", "dataset": "banking77", "type": "choice", "state": "I couldn't get cash at the atm", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1591", "dataset": "banking77", "type": "choice", "state": "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1592", "dataset": "banking77", "type": "choice", "state": "Why could I not choose cash at the ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1593", "dataset": "banking77", "type": "choice", "state": "My cash withdrawl was declined why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1594", "dataset": "banking77", "type": "choice", "state": "Is there a reason that the ATM declined my transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1595", "dataset": "banking77", "type": "choice", "state": "The cash I tried to draw from the ATM was not approved.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1596", "dataset": "banking77", "type": "choice", "state": "atm would not give me cash", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_cash_withdrawal"}
{"id": "banking77:1597", "dataset": "banking77", "type": "choice", "state": "My card payment is still on hold, why is it so?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1598", "dataset": "banking77", "type": "choice", "state": "Why is my payment pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1599", "dataset": "banking77", "type": "choice", "state": "My card payment is still pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1600", "dataset": "banking77", "type": "choice", "state": "How do i finalize a card payment", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1601", "dataset": "banking77", "type": "choice", "state": "Why is my card payment showing as pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1602", "dataset": "banking77", "type": "choice", "state": "Why has my payment not gone through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1603", "dataset": "banking77", "type": "choice", "state": "Please help me to know the status of my card payment as its pending since a while.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1604", "dataset": "banking77", "type": "choice", "state": "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1605", "dataset": "banking77", "type": "choice", "state": "What does it mean by pending payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1606", "dataset": "banking77", "type": "choice", "state": "When will my card payment be done pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1607", "dataset": "banking77", "type": "choice", "state": "I made this payment days ago so why hasn't it gone through yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1608", "dataset": "banking77", "type": "choice", "state": "I am seeing pending from the card payment I made.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1609", "dataset": "banking77", "type": "choice", "state": "My card payment is showing pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1610", "dataset": "banking77", "type": "choice", "state": "I bought some stuff this morning but the payment shows as pending", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1611", "dataset": "banking77", "type": "choice", "state": "I am waiting for a payment to go through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1612", "dataset": "banking77", "type": "choice", "state": "How long does an item I bought show as pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1613", "dataset": "banking77", "type": "choice", "state": "What is a pending payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1614", "dataset": "banking77", "type": "choice", "state": "I would like to know why my purchases from this morning are still pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1615", "dataset": "banking77", "type": "choice", "state": "Why is there a pending transaction on my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1616", "dataset": "banking77", "type": "choice", "state": "My card payment is pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1617", "dataset": "banking77", "type": "choice", "state": "Why is a payment showing up on my card as pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1618", "dataset": "banking77", "type": "choice", "state": "I made a purchase and it says it's pending. What does that mean?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1619", "dataset": "banking77", "type": "choice", "state": "How long do card transactions take to clear?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1620", "dataset": "banking77", "type": "choice", "state": "what does pending mean?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1621", "dataset": "banking77", "type": "choice", "state": "How long will this card payment stay pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1622", "dataset": "banking77", "type": "choice", "state": "My payment still hasn't processed!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1623", "dataset": "banking77", "type": "choice", "state": "I was double charged, and the second charge is showing as \"pending\". How long will it be before I get my money back once the second charge has been refunded?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1624", "dataset": "banking77", "type": "choice", "state": "I have waited 15 days, but my payment still hasn't cleared.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1625", "dataset": "banking77", "type": "choice", "state": "Why would I have a pending payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1626", "dataset": "banking77", "type": "choice", "state": "Explain what the pending payment means?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1627", "dataset": "banking77", "type": "choice", "state": "Why are my payments showing pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1628", "dataset": "banking77", "type": "choice", "state": "My card is still pending, I've been waiting a while.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1629", "dataset": "banking77", "type": "choice", "state": "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1630", "dataset": "banking77", "type": "choice", "state": "I bought some things this morning but the payment shows that it is pending", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1631", "dataset": "banking77", "type": "choice", "state": "How long does it take to authorise a payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1632", "dataset": "banking77", "type": "choice", "state": "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1633", "dataset": "banking77", "type": "choice", "state": "What does a pending transaction mean?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1634", "dataset": "banking77", "type": "choice", "state": "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1635", "dataset": "banking77", "type": "choice", "state": "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1636", "dataset": "banking77", "type": "choice", "state": "I have a pending payment from stuff I bought this morning.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_card_payment"}
{"id": "banking77:1637", "dataset": "banking77", "type": "choice", "state": "My phone was stolen", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1638", "dataset": "banking77", "type": "choice", "state": "My phone was stolen yesterday.  What should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1639", "dataset": "banking77", "type": "choice", "state": "If my phone is missing, can I block someone from using the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1640", "dataset": "banking77", "type": "choice", "state": "I think my phone is either lost or stolen.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1641", "dataset": "banking77", "type": "choice", "state": "If I was mugged and lost everything, how do I access my account and app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1642", "dataset": "banking77", "type": "choice", "state": "I can't find my phone.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1643", "dataset": "banking77", "type": "choice", "state": "I've lost track of my phone or someone stole it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1644", "dataset": "banking77", "type": "choice", "state": "I'm not sure where my phone is, I think someone stole it or it's lost.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1645", "dataset": "banking77", "type": "choice", "state": "Can I used my card even if my phone has been stolen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1646", "dataset": "banking77", "type": "choice", "state": "My phone was stolen, what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1647", "dataset": "banking77", "type": "choice", "state": "lost my phone, dont want others to use it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1648", "dataset": "banking77", "type": "choice", "state": "I lost my phone and need help securing it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1649", "dataset": "banking77", "type": "choice", "state": "My phone was stolen so I no longer have access to the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1650", "dataset": "banking77", "type": "choice", "state": "left phone at hotel, how to access app", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1651", "dataset": "banking77", "type": "choice", "state": "My phone is not on me.  How can I use the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1652", "dataset": "banking77", "type": "choice", "state": "my phone is gone", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1653", "dataset": "banking77", "type": "choice", "state": "My phone is not with me at the moment so I will not be able to access the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1654", "dataset": "banking77", "type": "choice", "state": "my phone was taken! can you place cancel my account so no one uses it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1655", "dataset": "banking77", "type": "choice", "state": "I lost my phone and would like to freeze my accounts.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1656", "dataset": "banking77", "type": "choice", "state": "lost phone, can i still access account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1657", "dataset": "banking77", "type": "choice", "state": "The hotel called and said I left my phone in the room.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1658", "dataset": "banking77", "type": "choice", "state": "Someone stole my phone yesterday :( is there anything I need to do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1659", "dataset": "banking77", "type": "choice", "state": "lost phone, dont want others to access account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1660", "dataset": "banking77", "type": "choice", "state": "I was mugged and everything taken.  What do I do to protect my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1661", "dataset": "banking77", "type": "choice", "state": "I believe I left my smartphone at the hotel I was staying at.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1662", "dataset": "banking77", "type": "choice", "state": "Someone attacked me yesterday and took my things, so I am unable to use the app.  I am in need of some help.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1663", "dataset": "banking77", "type": "choice", "state": "Can I still use the app if I switched phones?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1664", "dataset": "banking77", "type": "choice", "state": "I was mugged yesterday and they took everything.  I can't access my app.  What are my next steps?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1665", "dataset": "banking77", "type": "choice", "state": "I got mugged yesterday and lost access to the app. I need to regain it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1666", "dataset": "banking77", "type": "choice", "state": "If I lost my phone, can someone use my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1667", "dataset": "banking77", "type": "choice", "state": "I am not able to use the app since I forgot my phone at the hotel I was staying at.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1668", "dataset": "banking77", "type": "choice", "state": "Someone stole my phone.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1669", "dataset": "banking77", "type": "choice", "state": "Someone stole my cards!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1670", "dataset": "banking77", "type": "choice", "state": "My phone is lost.  What do I do to prevent someone from using the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1671", "dataset": "banking77", "type": "choice", "state": "Is there anything I need to do since my phone was stolen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1672", "dataset": "banking77", "type": "choice", "state": "I lost my phone!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1673", "dataset": "banking77", "type": "choice", "state": "I can't find my phone but it has all my credit card information.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1674", "dataset": "banking77", "type": "choice", "state": "How do I use the app if I don't have my phone with me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1675", "dataset": "banking77", "type": "choice", "state": "I got mugged yesterday and can't use the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1676", "dataset": "banking77", "type": "choice", "state": "My things were stolen yesterday and I can't use any apps or anything, so I am going to need some help.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "lost_or_stolen_phone"}
{"id": "banking77:1677", "dataset": "banking77", "type": "choice", "state": "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1678", "dataset": "banking77", "type": "choice", "state": "Can I receive a refund for my item?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1679", "dataset": "banking77", "type": "choice", "state": "Get an item refund", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1680", "dataset": "banking77", "type": "choice", "state": "Would I be able to get a refund for something I bought?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1681", "dataset": "banking77", "type": "choice", "state": "I need to do a refund", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1682", "dataset": "banking77", "type": "choice", "state": "I need a refund on an item I have not received.  Am I able to simply cancel the payment?  I don't know how to do this.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1683", "dataset": "banking77", "type": "choice", "state": "I would like a refund for something I bought", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1684", "dataset": "banking77", "type": "choice", "state": "I want to return an item.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1685", "dataset": "banking77", "type": "choice", "state": "Can I have a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1686", "dataset": "banking77", "type": "choice", "state": "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1687", "dataset": "banking77", "type": "choice", "state": "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1688", "dataset": "banking77", "type": "choice", "state": "Please stop my purchase.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1689", "dataset": "banking77", "type": "choice", "state": "I want a refund because my package has been taking too long to arrive. How do I go about doing that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1690", "dataset": "banking77", "type": "choice", "state": "How do I apply for a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1691", "dataset": "banking77", "type": "choice", "state": "Can I have an item refunded?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1692", "dataset": "banking77", "type": "choice", "state": "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1693", "dataset": "banking77", "type": "choice", "state": "What do I need to do to get a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1694", "dataset": "banking77", "type": "choice", "state": "I need a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1695", "dataset": "banking77", "type": "choice", "state": "I am unhappy with my purchase, how do I cancel the order?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1696", "dataset": "banking77", "type": "choice", "state": "I bought something but now I would like a refund. How do I do that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1697", "dataset": "banking77", "type": "choice", "state": "How do I get refunded?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1698", "dataset": "banking77", "type": "choice", "state": "Can you cancel my purchase?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1699", "dataset": "banking77", "type": "choice", "state": "How do I cancel a previous purchase", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1700", "dataset": "banking77", "type": "choice", "state": "I would appreciate it if I could get an item refunded", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1701", "dataset": "banking77", "type": "choice", "state": "How do I claim a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1702", "dataset": "banking77", "type": "choice", "state": "I don't want the item, I bought it on accident, can I get a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1703", "dataset": "banking77", "type": "choice", "state": "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1704", "dataset": "banking77", "type": "choice", "state": "I would like a refund on one of your products that has been sold to me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1705", "dataset": "banking77", "type": "choice", "state": "I am not Happy with this product can i get a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1706", "dataset": "banking77", "type": "choice", "state": "I want this amount reversed out of my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1707", "dataset": "banking77", "type": "choice", "state": "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1708", "dataset": "banking77", "type": "choice", "state": "I want to reverse a purchase. Can I cancel it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1709", "dataset": "banking77", "type": "choice", "state": "I am chatting about an order from a long while back.  I never got it to this day and am deeply upset by this!  I want all of my money back!  I just can not accept paying for something I never got.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1710", "dataset": "banking77", "type": "choice", "state": "I bought this item and was charged the wrong amount can I get a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1711", "dataset": "banking77", "type": "choice", "state": "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1712", "dataset": "banking77", "type": "choice", "state": "What's the refund process?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1713", "dataset": "banking77", "type": "choice", "state": "I want a refund for my purchase", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1714", "dataset": "banking77", "type": "choice", "state": "How can I process a refund for something I purchased?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1715", "dataset": "banking77", "type": "choice", "state": "I want to get an item refunded", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1716", "dataset": "banking77", "type": "choice", "state": "I need to cancel a purchase I made.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "request_refund"}
{"id": "banking77:1717", "dataset": "banking77", "type": "choice", "state": "I tried to make a transfer and it was declined. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1718", "dataset": "banking77", "type": "choice", "state": "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1719", "dataset": "banking77", "type": "choice", "state": "I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1720", "dataset": "banking77", "type": "choice", "state": "why was my transfer declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1721", "dataset": "banking77", "type": "choice", "state": "What would make a decline message show up during a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1722", "dataset": "banking77", "type": "choice", "state": "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already  but same thing is happening.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1723", "dataset": "banking77", "type": "choice", "state": "How can I fix my card, it got declined twice.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1724", "dataset": "banking77", "type": "choice", "state": "Why did a transfer get declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1725", "dataset": "banking77", "type": "choice", "state": "My transfers are being declined. IT has always worked for me but now it's declining my card. I've tried several times.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1726", "dataset": "banking77", "type": "choice", "state": "Why did my transfer decline", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1727", "dataset": "banking77", "type": "choice", "state": "The card got declined twice when I tried to use it to buy something online yesterday.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1728", "dataset": "banking77", "type": "choice", "state": "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1729", "dataset": "banking77", "type": "choice", "state": "Why did I get a transfer declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1730", "dataset": "banking77", "type": "choice", "state": "Why did my my transfer get declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1731", "dataset": "banking77", "type": "choice", "state": "How do I contact customer support about a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1732", "dataset": "banking77", "type": "choice", "state": "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1733", "dataset": "banking77", "type": "choice", "state": "Why was I unable to do a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1734", "dataset": "banking77", "type": "choice", "state": "Trouble transferring transaction contact for help", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1735", "dataset": "banking77", "type": "choice", "state": "Why could my transfer have been declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1736", "dataset": "banking77", "type": "choice", "state": "When I try and to buy something using my card it keeps getting declined.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1737", "dataset": "banking77", "type": "choice", "state": "I could not do a transfer because it was declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1738", "dataset": "banking77", "type": "choice", "state": "When I submit a transfer, it is being declined.  The information I put in has been reviewed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1739", "dataset": "banking77", "type": "choice", "state": "Why was the transfer declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1740", "dataset": "banking77", "type": "choice", "state": "What is the reason my transfer was declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1741", "dataset": "banking77", "type": "choice", "state": "My transfer got declined.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1742", "dataset": "banking77", "type": "choice", "state": "My transfer was declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1743", "dataset": "banking77", "type": "choice", "state": "I tired to move my money, but my transfer was declined.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1744", "dataset": "banking77", "type": "choice", "state": "I would like to know why my transfer was declined.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1745", "dataset": "banking77", "type": "choice", "state": "I tried to make a transfer, but it was declined. Can you tell me why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1746", "dataset": "banking77", "type": "choice", "state": "For what reason was my transfer declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1747", "dataset": "banking77", "type": "choice", "state": "My transfer has been declined and I know it should have went through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1748", "dataset": "banking77", "type": "choice", "state": "Double check your funds may be declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1749", "dataset": "banking77", "type": "choice", "state": "I can't transfer money from my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1750", "dataset": "banking77", "type": "choice", "state": "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1751", "dataset": "banking77", "type": "choice", "state": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1752", "dataset": "banking77", "type": "choice", "state": "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1753", "dataset": "banking77", "type": "choice", "state": "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1754", "dataset": "banking77", "type": "choice", "state": "Are there any restrictions causing my transfer to be declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1755", "dataset": "banking77", "type": "choice", "state": "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1756", "dataset": "banking77", "type": "choice", "state": "I think my transfer was declined, but why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_transfer"}
{"id": "banking77:1757", "dataset": "banking77", "type": "choice", "state": "The refund isn't showing up on my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1758", "dataset": "banking77", "type": "choice", "state": "My refund is missing from my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1759", "dataset": "banking77", "type": "choice", "state": "I requested a refund, and never received it. What can I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1760", "dataset": "banking77", "type": "choice", "state": "I was supposed to get a purchase refunded but I don't see the money in my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1761", "dataset": "banking77", "type": "choice", "state": "There's a refund missing from my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1762", "dataset": "banking77", "type": "choice", "state": "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1763", "dataset": "banking77", "type": "choice", "state": "I am awaiting my refund", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1764", "dataset": "banking77", "type": "choice", "state": "How long does it take for a refund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1765", "dataset": "banking77", "type": "choice", "state": "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1766", "dataset": "banking77", "type": "choice", "state": "Can you tell me why my refund is not showing in my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1767", "dataset": "banking77", "type": "choice", "state": "I asked for a refund last week but nothing has happened yet, can you help me please?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1768", "dataset": "banking77", "type": "choice", "state": "Why is my refund missing from my  statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1769", "dataset": "banking77", "type": "choice", "state": "Still waiting on a refund.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1770", "dataset": "banking77", "type": "choice", "state": "I requested a refund and it is missing.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1771", "dataset": "banking77", "type": "choice", "state": "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1772", "dataset": "banking77", "type": "choice", "state": "I bought something and returned it and the money from the return isn't in my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1773", "dataset": "banking77", "type": "choice", "state": "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1774", "dataset": "banking77", "type": "choice", "state": "Why isn't a recent refund on my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1775", "dataset": "banking77", "type": "choice", "state": "Where can I see the refund in my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1776", "dataset": "banking77", "type": "choice", "state": "i was supposed to get a refund but my balance hasn't changed, why not?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1777", "dataset": "banking77", "type": "choice", "state": "I requested a refund from a merchant days ago but I do not see it in my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1778", "dataset": "banking77", "type": "choice", "state": "The refund has not appeared in my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1779", "dataset": "banking77", "type": "choice", "state": "Did my refund go through? It's not on my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1780", "dataset": "banking77", "type": "choice", "state": "My statement doesn't show that a refund has processed", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1781", "dataset": "banking77", "type": "choice", "state": "I requested a refund from a store but it hasn't arrived.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1782", "dataset": "banking77", "type": "choice", "state": "I still haven't seen a refund on my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1783", "dataset": "banking77", "type": "choice", "state": "I am missing a refund.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1784", "dataset": "banking77", "type": "choice", "state": "My refund doesn't seem to be showing on my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1785", "dataset": "banking77", "type": "choice", "state": "I am not seeing a refund in my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1786", "dataset": "banking77", "type": "choice", "state": "Why can't I see a recent refund in my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1787", "dataset": "banking77", "type": "choice", "state": "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1788", "dataset": "banking77", "type": "choice", "state": "Where is my refund? I have been checking my account all day.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1789", "dataset": "banking77", "type": "choice", "state": "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1790", "dataset": "banking77", "type": "choice", "state": "My refund is missing", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1791", "dataset": "banking77", "type": "choice", "state": "Why doesn't a return show up im my account from a purchase I made?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1792", "dataset": "banking77", "type": "choice", "state": "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1793", "dataset": "banking77", "type": "choice", "state": "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back.  Thank you.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1794", "dataset": "banking77", "type": "choice", "state": "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1795", "dataset": "banking77", "type": "choice", "state": "How long will it take to get my refund", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1796", "dataset": "banking77", "type": "choice", "state": "I should have received a refund however it is not showing on my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "Refund_not_showing_up"}
{"id": "banking77:1797", "dataset": "banking77", "type": "choice", "state": "My credit card was declined.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1798", "dataset": "banking77", "type": "choice", "state": "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner.  I am really disappointed  and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1799", "dataset": "banking77", "type": "choice", "state": "Why was my card payment declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1800", "dataset": "banking77", "type": "choice", "state": "I was trying to purchase something at the store today and my card has been declined.  Why has this happened?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1801", "dataset": "banking77", "type": "choice", "state": "My payment has been declined, I thought this issue was fixed!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1802", "dataset": "banking77", "type": "choice", "state": "My card was declined in a shop", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1803", "dataset": "banking77", "type": "choice", "state": "Why did it decline my payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1804", "dataset": "banking77", "type": "choice", "state": "My card declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1805", "dataset": "banking77", "type": "choice", "state": "Can you look at my account ans see why my card was declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1806", "dataset": "banking77", "type": "choice", "state": "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1807", "dataset": "banking77", "type": "choice", "state": "Why was a transaction on my card declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1808", "dataset": "banking77", "type": "choice", "state": "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1809", "dataset": "banking77", "type": "choice", "state": "My latest payment was declined, I was told everything was back to working order. What happened?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1810", "dataset": "banking77", "type": "choice", "state": "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1811", "dataset": "banking77", "type": "choice", "state": "Why doesn't the card payment work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1812", "dataset": "banking77", "type": "choice", "state": "I'm really stuck. I don't know why but my card payment has not gone through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1813", "dataset": "banking77", "type": "choice", "state": "I have a card payment that was declined, but why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1814", "dataset": "banking77", "type": "choice", "state": "Do you know why my card payment did not work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1815", "dataset": "banking77", "type": "choice", "state": "Something is wrong with my payment account since it has been declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1816", "dataset": "banking77", "type": "choice", "state": "Why are you declining my payment? Everything was fine.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1817", "dataset": "banking77", "type": "choice", "state": "I don't know why my payment didn't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1818", "dataset": "banking77", "type": "choice", "state": "My card payment did not work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1819", "dataset": "banking77", "type": "choice", "state": "Why is my debit card being declined when I have money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1820", "dataset": "banking77", "type": "choice", "state": "My card was not accepted.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1821", "dataset": "banking77", "type": "choice", "state": "I have no idea why my card payment did not work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1822", "dataset": "banking77", "type": "choice", "state": "My card payment didn't work, can you help?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1823", "dataset": "banking77", "type": "choice", "state": "My card was rejected at the store for some reason, can you look into this for me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1824", "dataset": "banking77", "type": "choice", "state": "Please explain why my card was declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1825", "dataset": "banking77", "type": "choice", "state": "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1826", "dataset": "banking77", "type": "choice", "state": "Do you know why my card payment is declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1827", "dataset": "banking77", "type": "choice", "state": "Why was my Payment declined", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1828", "dataset": "banking77", "type": "choice", "state": "They declined my card payment.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1829", "dataset": "banking77", "type": "choice", "state": "Why has my card payment been declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1830", "dataset": "banking77", "type": "choice", "state": "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1831", "dataset": "banking77", "type": "choice", "state": "My card payment did not complete.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1832", "dataset": "banking77", "type": "choice", "state": "My card didn't work in one of the shops.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1833", "dataset": "banking77", "type": "choice", "state": "Card payment declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1834", "dataset": "banking77", "type": "choice", "state": "I tried using my card and it kept getting declined, Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1835", "dataset": "banking77", "type": "choice", "state": "How do you fix  my card payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1836", "dataset": "banking77", "type": "choice", "state": "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "declined_card_payment"}
{"id": "banking77:1837", "dataset": "banking77", "type": "choice", "state": "I did transfer, why is it pending", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1838", "dataset": "banking77", "type": "choice", "state": "How long for money transfer to show?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1839", "dataset": "banking77", "type": "choice", "state": "Why is my transfer not done yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1840", "dataset": "banking77", "type": "choice", "state": "I have a pending transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1841", "dataset": "banking77", "type": "choice", "state": "I am waiting for a pending money transfer to process.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1842", "dataset": "banking77", "type": "choice", "state": "i transfered however its still pending", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1843", "dataset": "banking77", "type": "choice", "state": "I have a transfer that's pending and wanted to know how long it is going to take to process?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1844", "dataset": "banking77", "type": "choice", "state": "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1845", "dataset": "banking77", "type": "choice", "state": "I had made a transfer but its still pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1846", "dataset": "banking77", "type": "choice", "state": "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1847", "dataset": "banking77", "type": "choice", "state": "How can I speed up a transfer?  Mine is pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1848", "dataset": "banking77", "type": "choice", "state": "How long can an EU transfer take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1849", "dataset": "banking77", "type": "choice", "state": "My transfer is still coming up as pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1850", "dataset": "banking77", "type": "choice", "state": "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1851", "dataset": "banking77", "type": "choice", "state": "My transfer is still pending and I know the account numbers are correct.  Please help.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1852", "dataset": "banking77", "type": "choice", "state": "I transferred money yesterday, but it still isn't available?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1853", "dataset": "banking77", "type": "choice", "state": "How long does a transfer stay pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1854", "dataset": "banking77", "type": "choice", "state": "How long do transfer pend for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1855", "dataset": "banking77", "type": "choice", "state": "Why hasn't my transfer gone through yet?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1856", "dataset": "banking77", "type": "choice", "state": "When will the transfer go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1857", "dataset": "banking77", "type": "choice", "state": "Please explain why the transfers shows up as pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1858", "dataset": "banking77", "type": "choice", "state": "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1859", "dataset": "banking77", "type": "choice", "state": "When will my transfer go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1860", "dataset": "banking77", "type": "choice", "state": "What is the cause that the transfer shows as pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1861", "dataset": "banking77", "type": "choice", "state": "When will the transfer be completed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1862", "dataset": "banking77", "type": "choice", "state": "I would like to know why my payment is still pending, can you help?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1863", "dataset": "banking77", "type": "choice", "state": "Someone transferred money to me and it doesn't show", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1864", "dataset": "banking77", "type": "choice", "state": "How long does a transfer take to be confirmed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1865", "dataset": "banking77", "type": "choice", "state": "I made a transfer 12 hours ago. Why is it still listed as pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1866", "dataset": "banking77", "type": "choice", "state": "Why does my transfer say \"pending\"?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1867", "dataset": "banking77", "type": "choice", "state": "How long can I expect a transfer to pend for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1868", "dataset": "banking77", "type": "choice", "state": "For how long will my transfer be pending?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1869", "dataset": "banking77", "type": "choice", "state": "Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1870", "dataset": "banking77", "type": "choice", "state": "Why is a money transfer not showing?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1871", "dataset": "banking77", "type": "choice", "state": "The transfer is coming up as pending the payment is due today. Will I be charged a fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1872", "dataset": "banking77", "type": "choice", "state": "I am still waiting for a money transfer to show", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1873", "dataset": "banking77", "type": "choice", "state": "My transfer hasn't gone through yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1874", "dataset": "banking77", "type": "choice", "state": "I am confused as to why my transfer could still be pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1875", "dataset": "banking77", "type": "choice", "state": "How long does it take for a money transfer to show?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "pending_transfer"}
{"id": "banking77:1876", "dataset": "banking77", "type": "choice", "state": "Can you remove my account please?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1877", "dataset": "banking77", "type": "choice", "state": "i want to close an account but im not sure about setting up a new one in the future, what do you recommend", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1878", "dataset": "banking77", "type": "choice", "state": "My account needs to be deleted.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1879", "dataset": "banking77", "type": "choice", "state": "I would like to delete my account please.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1880", "dataset": "banking77", "type": "choice", "state": "What steps do I need to take to close my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1881", "dataset": "banking77", "type": "choice", "state": "I'm tired of all the problems I've had. I want to quit this account!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1882", "dataset": "banking77", "type": "choice", "state": "Please delete my account right now!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1883", "dataset": "banking77", "type": "choice", "state": "I want to close my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1884", "dataset": "banking77", "type": "choice", "state": "unhappy with you, how to delete account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1885", "dataset": "banking77", "type": "choice", "state": "I would like to delete my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1886", "dataset": "banking77", "type": "choice", "state": "I am highly unsatisfied with this company and want to delete my account!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1887", "dataset": "banking77", "type": "choice", "state": "I don't like your company. Delete my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1888", "dataset": "banking77", "type": "choice", "state": "I would like to close my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1889", "dataset": "banking77", "type": "choice", "state": "This company is terrible! Can you delete my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1890", "dataset": "banking77", "type": "choice", "state": "This company is bad, please delete my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1891", "dataset": "banking77", "type": "choice", "state": "please delete my account, your services are not up to par.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1892", "dataset": "banking77", "type": "choice", "state": "I need your help in deleting my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1893", "dataset": "banking77", "type": "choice", "state": "The service of this company sucks, I need to terminate my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1894", "dataset": "banking77", "type": "choice", "state": "Delete this account!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1895", "dataset": "banking77", "type": "choice", "state": "How do I get rid of my account ASAP?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1896", "dataset": "banking77", "type": "choice", "state": "This company isn't good, I would like to delete my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1897", "dataset": "banking77", "type": "choice", "state": "Can you delete my account please?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1898", "dataset": "banking77", "type": "choice", "state": "I am not satisfied with your company and would like to delete my accounts!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1899", "dataset": "banking77", "type": "choice", "state": "Please delete my account. I am not happy with the service from your company.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1900", "dataset": "banking77", "type": "choice", "state": "Please terminate my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1901", "dataset": "banking77", "type": "choice", "state": "I am sick of this damn company and want to close out my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1902", "dataset": "banking77", "type": "choice", "state": "Please close my account. I am unsatisfied with your service.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1903", "dataset": "banking77", "type": "choice", "state": "Please delete my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1904", "dataset": "banking77", "type": "choice", "state": "Your service is terrible,.  Delete my account,", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1905", "dataset": "banking77", "type": "choice", "state": "I want my account deleted!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1906", "dataset": "banking77", "type": "choice", "state": "I am extremely unhappy with this app and want to get rid of my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1907", "dataset": "banking77", "type": "choice", "state": "How do I delete my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1908", "dataset": "banking77", "type": "choice", "state": "This company sucks! Can you delete my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1909", "dataset": "banking77", "type": "choice", "state": "I wish to close my account. I do not like the service you provide.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1910", "dataset": "banking77", "type": "choice", "state": "Can you help me get rid of my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1911", "dataset": "banking77", "type": "choice", "state": "I don't find your services useful anymore, how do I delete my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1912", "dataset": "banking77", "type": "choice", "state": "Please delete my account, this company is not working for me!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1913", "dataset": "banking77", "type": "choice", "state": "I want to delete my account. I'm unhappy with the service you're providing.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1914", "dataset": "banking77", "type": "choice", "state": "Can you tell me how to close my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1915", "dataset": "banking77", "type": "choice", "state": "This company sucks! Can you terminate my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "terminate_account"}
{"id": "banking77:1916", "dataset": "banking77", "type": "choice", "state": "What do I do if an ATM \"stole\" my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1917", "dataset": "banking77", "type": "choice", "state": "How do I retrieve my card from the machine?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1918", "dataset": "banking77", "type": "choice", "state": "I was retrieving money and my card wouldn't remove.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1919", "dataset": "banking77", "type": "choice", "state": "What do I do since the machine swallowed my card. I need one.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1920", "dataset": "banking77", "type": "choice", "state": "HOw do I get my card back after the ATM has pulled it in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1921", "dataset": "banking77", "type": "choice", "state": "Atm took my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1922", "dataset": "banking77", "type": "choice", "state": "Is there a way I can get my ATM card back from the machine?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1923", "dataset": "banking77", "type": "choice", "state": "I think the atm ate my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1924", "dataset": "banking77", "type": "choice", "state": "The ATM didn't give me the card back!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1925", "dataset": "banking77", "type": "choice", "state": "How can I get my card out of the damn ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1926", "dataset": "banking77", "type": "choice", "state": "The atm won't give my card back!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1927", "dataset": "banking77", "type": "choice", "state": "How can I get my card back out?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1928", "dataset": "banking77", "type": "choice", "state": "The ATM machine stole my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1929", "dataset": "banking77", "type": "choice", "state": "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1930", "dataset": "banking77", "type": "choice", "state": "My ATM got stuck and I'm not sure what to do.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1931", "dataset": "banking77", "type": "choice", "state": "The ATM ate my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1932", "dataset": "banking77", "type": "choice", "state": "The ATM won't give me my card back.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1933", "dataset": "banking77", "type": "choice", "state": "My card was confiscated by an ATM. How do I get my card back?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1934", "dataset": "banking77", "type": "choice", "state": "What do I do if the ATM ate my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1935", "dataset": "banking77", "type": "choice", "state": "ATM still has my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1936", "dataset": "banking77", "type": "choice", "state": "What do I do if an ATM ate my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1937", "dataset": "banking77", "type": "choice", "state": "What happens if the ATM doesn't give me back my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1938", "dataset": "banking77", "type": "choice", "state": "I can't pull my card out of the ATM. Help me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1939", "dataset": "banking77", "type": "choice", "state": "I have a problem!  The ATM stole my card!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1940", "dataset": "banking77", "type": "choice", "state": "Why would an ATM swallow my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1941", "dataset": "banking77", "type": "choice", "state": "My card was taken by the ATM.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1942", "dataset": "banking77", "type": "choice", "state": "Help!  The atm won't give me my card back.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1943", "dataset": "banking77", "type": "choice", "state": "The stupid machine just swallowed my card!! I need a new one ASAP", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1944", "dataset": "banking77", "type": "choice", "state": "How do I retrieve a trapped card from a ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1945", "dataset": "banking77", "type": "choice", "state": "My card is stuck in the ATM, what can I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1946", "dataset": "banking77", "type": "choice", "state": "I was getting cash and can't get my card back.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1947", "dataset": "banking77", "type": "choice", "state": "If my card is trapped in the ATM, what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1948", "dataset": "banking77", "type": "choice", "state": "My card has been swallowed by an ATM", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1949", "dataset": "banking77", "type": "choice", "state": "I was taking out funds and was unable to regain my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1950", "dataset": "banking77", "type": "choice", "state": "What should I do with my atm that got stuck?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1951", "dataset": "banking77", "type": "choice", "state": "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1952", "dataset": "banking77", "type": "choice", "state": "The ATM won't give back my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1953", "dataset": "banking77", "type": "choice", "state": "I was at an ATM and it swallowed my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1954", "dataset": "banking77", "type": "choice", "state": "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1955", "dataset": "banking77", "type": "choice", "state": "What happens if my card is stuck in the ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_swallowed"}
{"id": "banking77:1956", "dataset": "banking77", "type": "choice", "state": "I got double charged for a payment so how do I fix that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1957", "dataset": "banking77", "type": "choice", "state": "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account.  I think there is something wrong, can you look in to it please?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1958", "dataset": "banking77", "type": "choice", "state": "Why am I being charged twice fro a restaurant?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1959", "dataset": "banking77", "type": "choice", "state": "I would like to know why I was charged twice for my purchase.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1960", "dataset": "banking77", "type": "choice", "state": "I didn't buy this twice", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1961", "dataset": "banking77", "type": "choice", "state": "Why was I chaged twice for the same thing?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1962", "dataset": "banking77", "type": "choice", "state": "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1963", "dataset": "banking77", "type": "choice", "state": "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1964", "dataset": "banking77", "type": "choice", "state": "Why would I be charged more than once for the same transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1965", "dataset": "banking77", "type": "choice", "state": "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1966", "dataset": "banking77", "type": "choice", "state": "Can you please check if I was charged twice?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1967", "dataset": "banking77", "type": "choice", "state": "I have been charged twice", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1968", "dataset": "banking77", "type": "choice", "state": "It appears that I am being double charged for some items that I have purchased this past week.  Please review and correct.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1969", "dataset": "banking77", "type": "choice", "state": "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1970", "dataset": "banking77", "type": "choice", "state": "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1971", "dataset": "banking77", "type": "choice", "state": "I think something may have happened that caused a charge to show up twice.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1972", "dataset": "banking77", "type": "choice", "state": "Why is there a transaction that shows multiple times?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1973", "dataset": "banking77", "type": "choice", "state": "I see what looks like duplicate charges on account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1974", "dataset": "banking77", "type": "choice", "state": "Why was I charged multiple times for the same thing?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1975", "dataset": "banking77", "type": "choice", "state": "I had a duplicate card and got charged twice. How do I resolve this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1976", "dataset": "banking77", "type": "choice", "state": "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1977", "dataset": "banking77", "type": "choice", "state": "Why am I being charged twice?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1978", "dataset": "banking77", "type": "choice", "state": "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1979", "dataset": "banking77", "type": "choice", "state": "Please check payments on my card. There is a duplicate and I only bought it once.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1980", "dataset": "banking77", "type": "choice", "state": "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1981", "dataset": "banking77", "type": "choice", "state": "A transaction is repeated several times on my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1982", "dataset": "banking77", "type": "choice", "state": "I've been charged more than once for the same transaction", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1983", "dataset": "banking77", "type": "choice", "state": "My card has been charged two separate times for a single transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1984", "dataset": "banking77", "type": "choice", "state": "Can you explain why there is a payment showing twice?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1985", "dataset": "banking77", "type": "choice", "state": "Why have I been charged twice for the same transaction?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1986", "dataset": "banking77", "type": "choice", "state": "I see that I have been charged multiple times for the same transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1987", "dataset": "banking77", "type": "choice", "state": "I was double charged", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1988", "dataset": "banking77", "type": "choice", "state": "I have multiple charges on the same transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1989", "dataset": "banking77", "type": "choice", "state": "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1990", "dataset": "banking77", "type": "choice", "state": "I have a transaction that shows several times", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1991", "dataset": "banking77", "type": "choice", "state": "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1992", "dataset": "banking77", "type": "choice", "state": "There is more than one of the same transaction on my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1993", "dataset": "banking77", "type": "choice", "state": "I have a duplicate payment showing", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1994", "dataset": "banking77", "type": "choice", "state": "I made a payment that got charged twice instead of once.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1995", "dataset": "banking77", "type": "choice", "state": "What are my remedies if I think I was charged twice for the same expense?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transaction_charged_twice"}
{"id": "banking77:1996", "dataset": "banking77", "type": "choice", "state": "Can I verify the source of my funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:1997", "dataset": "banking77", "type": "choice", "state": "I want information about the source of funds.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:1998", "dataset": "banking77", "type": "choice", "state": "Where are my funds being sourced from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:1999", "dataset": "banking77", "type": "choice", "state": "I would like to verify the source of my money", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2000", "dataset": "banking77", "type": "choice", "state": "where to funds come from", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2001", "dataset": "banking77", "type": "choice", "state": "What is the source of my funds.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2002", "dataset": "banking77", "type": "choice", "state": "I need to verify my source of funds", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2003", "dataset": "banking77", "type": "choice", "state": "I would like to see the source of my money.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2004", "dataset": "banking77", "type": "choice", "state": "Why do you need all this information about my Source of Funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2005", "dataset": "banking77", "type": "choice", "state": "How can I check the source of funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2006", "dataset": "banking77", "type": "choice", "state": "How can I tell where my funds came from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2007", "dataset": "banking77", "type": "choice", "state": "What is the source of my available funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2008", "dataset": "banking77", "type": "choice", "state": "Can I find the origination of my funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2009", "dataset": "banking77", "type": "choice", "state": "My source of funds need verified.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2010", "dataset": "banking77", "type": "choice", "state": "What information do you need to verify my Source of Funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2011", "dataset": "banking77", "type": "choice", "state": "I need the source of my funds verified. How do I do this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2012", "dataset": "banking77", "type": "choice", "state": "I need my funds verified.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2013", "dataset": "banking77", "type": "choice", "state": "Help me check where the funds came from.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2014", "dataset": "banking77", "type": "choice", "state": "I want to know where the funds come from.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2015", "dataset": "banking77", "type": "choice", "state": "What is the source of my money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2016", "dataset": "banking77", "type": "choice", "state": "Where can I find the source of my available money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2017", "dataset": "banking77", "type": "choice", "state": "How can I lookup where funds came from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2018", "dataset": "banking77", "type": "choice", "state": "Can I see that history on my funds and where they came from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2019", "dataset": "banking77", "type": "choice", "state": "I have to verify the source of my funds", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2020", "dataset": "banking77", "type": "choice", "state": "How can I view the source of my available funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2021", "dataset": "banking77", "type": "choice", "state": "Why does my money come from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2022", "dataset": "banking77", "type": "choice", "state": "I need to validate the source of my funds.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2023", "dataset": "banking77", "type": "choice", "state": "Where are my funds coming from? I need to know.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2024", "dataset": "banking77", "type": "choice", "state": "Where has my available money come from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2025", "dataset": "banking77", "type": "choice", "state": "Why do you need to know where my money is coming from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2026", "dataset": "banking77", "type": "choice", "state": "How can I see where my money comes from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2027", "dataset": "banking77", "type": "choice", "state": "How can I check the source for my funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2028", "dataset": "banking77", "type": "choice", "state": "Where can I see the source of my money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2029", "dataset": "banking77", "type": "choice", "state": "what is source of my funds, need to verify", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2030", "dataset": "banking77", "type": "choice", "state": "Where do my funds come from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2031", "dataset": "banking77", "type": "choice", "state": "How can I check the source of my fund?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2032", "dataset": "banking77", "type": "choice", "state": "How can I see my source of funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2033", "dataset": "banking77", "type": "choice", "state": "How do I become aware of where my funds come from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2034", "dataset": "banking77", "type": "choice", "state": "Where does all this money come from though?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2035", "dataset": "banking77", "type": "choice", "state": "What do I need to do to verify the source of my funds?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_source_of_funds"}
{"id": "banking77:2036", "dataset": "banking77", "type": "choice", "state": "What is the number of days I have to wait for my Europe transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2037", "dataset": "banking77", "type": "choice", "state": "What is the wait time for a transfer from the US?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2038", "dataset": "banking77", "type": "choice", "state": "I need a fast transfer from China?  How fast will it be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2039", "dataset": "banking77", "type": "choice", "state": "how soon will I see the transfer in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2040", "dataset": "banking77", "type": "choice", "state": "How many days does it take until funds are in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2041", "dataset": "banking77", "type": "choice", "state": "How long until my transfer goes through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2042", "dataset": "banking77", "type": "choice", "state": "Do transfers from Europe take longer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2043", "dataset": "banking77", "type": "choice", "state": "What is the fastest that I can make a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2044", "dataset": "banking77", "type": "choice", "state": "how long dies it take for transfers to reflect on my balance", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2045", "dataset": "banking77", "type": "choice", "state": "If I started the Bank transfer from Europe, how long will the process take to complete?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2046", "dataset": "banking77", "type": "choice", "state": "How long until the money is in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2047", "dataset": "banking77", "type": "choice", "state": "When will a transfer reach my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2048", "dataset": "banking77", "type": "choice", "state": "When should I expect to see my transfer hit my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2049", "dataset": "banking77", "type": "choice", "state": "Will my transfer immediately show up in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2050", "dataset": "banking77", "type": "choice", "state": "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2051", "dataset": "banking77", "type": "choice", "state": "When does the money get transferred to my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2052", "dataset": "banking77", "type": "choice", "state": "How long do i have to wait for a transfer to reach my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2053", "dataset": "banking77", "type": "choice", "state": "How long does it take for funds to come through the US to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2054", "dataset": "banking77", "type": "choice", "state": "How long is my Europe transfer wait?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2055", "dataset": "banking77", "type": "choice", "state": "How many days does a transfer from the US take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2056", "dataset": "banking77", "type": "choice", "state": "How long do I have to wait for a transfer from the US?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2057", "dataset": "banking77", "type": "choice", "state": "How long is the wait for a US transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2058", "dataset": "banking77", "type": "choice", "state": "How many days until the money will be in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2059", "dataset": "banking77", "type": "choice", "state": "How long does it take for a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2060", "dataset": "banking77", "type": "choice", "state": "What is the time frame for a transfer from the US?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2061", "dataset": "banking77", "type": "choice", "state": "when will i receive a US transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2062", "dataset": "banking77", "type": "choice", "state": "Approximately how long will an urgent transfer from China take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2063", "dataset": "banking77", "type": "choice", "state": "I initiated a Bank transfer form Europe, how long will this take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2064", "dataset": "banking77", "type": "choice", "state": "How long does it take to process transfers from Europe?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2065", "dataset": "banking77", "type": "choice", "state": "How long does a funds transfer take from one back to another?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2066", "dataset": "banking77", "type": "choice", "state": "What would the approximate delivery date be if I transferred something urgently to China?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2067", "dataset": "banking77", "type": "choice", "state": "I have to transfer something to China as fast as I can. How long will it take to arrive in China?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2068", "dataset": "banking77", "type": "choice", "state": "How long to I have to wait for a transfer to reach my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2069", "dataset": "banking77", "type": "choice", "state": "How long is it going to take for my funds to show in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2070", "dataset": "banking77", "type": "choice", "state": "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2071", "dataset": "banking77", "type": "choice", "state": "How long will it take for the transfer to reach my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2072", "dataset": "banking77", "type": "choice", "state": "If my transfer is from Europe how long will it take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2073", "dataset": "banking77", "type": "choice", "state": "There is an important thing from China that I need to transfer. Approximately how long will this take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2074", "dataset": "banking77", "type": "choice", "state": "How long does a transfer take from china?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2075", "dataset": "banking77", "type": "choice", "state": "When will money be available in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_timing"}
{"id": "banking77:2076", "dataset": "banking77", "type": "choice", "state": "I think my card payment has been stopped", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2077", "dataset": "banking77", "type": "choice", "state": "My card payment was reverted.  Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2078", "dataset": "banking77", "type": "choice", "state": "the app reverted my payment", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2079", "dataset": "banking77", "type": "choice", "state": "My card payment was cancelled.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2080", "dataset": "banking77", "type": "choice", "state": "Why was my payment cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2081", "dataset": "banking77", "type": "choice", "state": "I made a payment but the app reverted the payment.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2082", "dataset": "banking77", "type": "choice", "state": "My payment was reverted by the app", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2083", "dataset": "banking77", "type": "choice", "state": "Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2084", "dataset": "banking77", "type": "choice", "state": "Please explain to me the circumstances in which my card payment would be reverted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2085", "dataset": "banking77", "type": "choice", "state": "Why has my card payment been cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2086", "dataset": "banking77", "type": "choice", "state": "What do I do if it says my card payment has been cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2087", "dataset": "banking77", "type": "choice", "state": "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2088", "dataset": "banking77", "type": "choice", "state": "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2089", "dataset": "banking77", "type": "choice", "state": "Can you tell my why my card payment has been reverted.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2090", "dataset": "banking77", "type": "choice", "state": "why did the app refuse to make an approved payment", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2091", "dataset": "banking77", "type": "choice", "state": "Do you know why my card payment was reverted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2092", "dataset": "banking77", "type": "choice", "state": "My credit card cancelled a payment for a purchase.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2093", "dataset": "banking77", "type": "choice", "state": "Why was my payment reversed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2094", "dataset": "banking77", "type": "choice", "state": "I have a payment listed as cancelled.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2095", "dataset": "banking77", "type": "choice", "state": "I think my card payment had been return", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2096", "dataset": "banking77", "type": "choice", "state": "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2097", "dataset": "banking77", "type": "choice", "state": "what happens to the funds if a merchant refuses the payment", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2098", "dataset": "banking77", "type": "choice", "state": "I am attempting to make a purchase online, but my card is not working.  I know there are funds available, is this an issue on the banks end?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2099", "dataset": "banking77", "type": "choice", "state": "Why was my card payment cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2100", "dataset": "banking77", "type": "choice", "state": "Why has my card payment been reverted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2101", "dataset": "banking77", "type": "choice", "state": "There must be an issue, why has my card been cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2102", "dataset": "banking77", "type": "choice", "state": "I bought something and the money appeared back into my account? Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2103", "dataset": "banking77", "type": "choice", "state": "My account shows the card payment cancelled.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2104", "dataset": "banking77", "type": "choice", "state": "I'm not sure why my card payment was cancelled, can you find out why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2105", "dataset": "banking77", "type": "choice", "state": "What is the reason that my card payment was cancelled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2106", "dataset": "banking77", "type": "choice", "state": "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2107", "dataset": "banking77", "type": "choice", "state": "Why was my card payment reverted?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2108", "dataset": "banking77", "type": "choice", "state": "Why does the app revert a payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2109", "dataset": "banking77", "type": "choice", "state": "I did a payment but the app reverted it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2110", "dataset": "banking77", "type": "choice", "state": "What happens if a merchant doesn't accept a payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2111", "dataset": "banking77", "type": "choice", "state": "There was a canceled payment for my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2112", "dataset": "banking77", "type": "choice", "state": "My transaction to pay for an item was returned to my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2113", "dataset": "banking77", "type": "choice", "state": "Someone stopped my payment", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2114", "dataset": "banking77", "type": "choice", "state": "If my card payment is cancelled, what should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2115", "dataset": "banking77", "type": "choice", "state": "Why has payment been returned?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "reverted_card_payment?"}
{"id": "banking77:2116", "dataset": "banking77", "type": "choice", "state": "What kind of cash machines would allow me to change my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2117", "dataset": "banking77", "type": "choice", "state": "Where do I change my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2118", "dataset": "banking77", "type": "choice", "state": "Is the bank the only place I can change my PIN>", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2119", "dataset": "banking77", "type": "choice", "state": "If I am overseas, how do I change my pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2120", "dataset": "banking77", "type": "choice", "state": "Can i change my PIN at the ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2121", "dataset": "banking77", "type": "choice", "state": "How might  I change my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2122", "dataset": "banking77", "type": "choice", "state": "I would like to change my PIN but I am not currently in the country.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2123", "dataset": "banking77", "type": "choice", "state": "I would like to change my card PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2124", "dataset": "banking77", "type": "choice", "state": "I want to set a new PIN", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2125", "dataset": "banking77", "type": "choice", "state": "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2126", "dataset": "banking77", "type": "choice", "state": "I need a new Pin how do I go about that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2127", "dataset": "banking77", "type": "choice", "state": "Is there a location near me that i can change my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2128", "dataset": "banking77", "type": "choice", "state": "In what ATM can I change my pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2129", "dataset": "banking77", "type": "choice", "state": "I'd like to make a new PIN selection.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2130", "dataset": "banking77", "type": "choice", "state": "How do I set a new pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2131", "dataset": "banking77", "type": "choice", "state": "How do I update my PIN to a new number?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2132", "dataset": "banking77", "type": "choice", "state": "How can I change my Tholepin ?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2133", "dataset": "banking77", "type": "choice", "state": "My new pin needs to be set.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2134", "dataset": "banking77", "type": "choice", "state": "I want to choose a different PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2135", "dataset": "banking77", "type": "choice", "state": "I would like to change my pin.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2136", "dataset": "banking77", "type": "choice", "state": "Am I able to change my PIN at any cash machines?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2137", "dataset": "banking77", "type": "choice", "state": "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2138", "dataset": "banking77", "type": "choice", "state": "I need to change my PIN. Can I do that at a cash machine?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2139", "dataset": "banking77", "type": "choice", "state": "Do cash machines let me change my pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2140", "dataset": "banking77", "type": "choice", "state": "How do I change my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2141", "dataset": "banking77", "type": "choice", "state": "I need to change my PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2142", "dataset": "banking77", "type": "choice", "state": "May I receive a different card pin", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2143", "dataset": "banking77", "type": "choice", "state": "What do I need to do to change my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2144", "dataset": "banking77", "type": "choice", "state": "Help me set up a new PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2145", "dataset": "banking77", "type": "choice", "state": "Which cash machines will allow me to change my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2146", "dataset": "banking77", "type": "choice", "state": "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2147", "dataset": "banking77", "type": "choice", "state": "Where can I find instructions to change my PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2148", "dataset": "banking77", "type": "choice", "state": "I need to change my pin but I am on the road.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2149", "dataset": "banking77", "type": "choice", "state": "How do I update the PIN on my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2150", "dataset": "banking77", "type": "choice", "state": "I need a new PIN.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2151", "dataset": "banking77", "type": "choice", "state": "Show me how to change my pin?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2152", "dataset": "banking77", "type": "choice", "state": "Please tell me which cash machines will allow me to change my pin.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2153", "dataset": "banking77", "type": "choice", "state": "What steps do I need to take to change my card PIN?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2154", "dataset": "banking77", "type": "choice", "state": "How to change the PIN on my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2155", "dataset": "banking77", "type": "choice", "state": "How can I change the PIN?  Do I have to go to a real bank?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "change_pin"}
{"id": "banking77:2156", "dataset": "banking77", "type": "choice", "state": "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2157", "dataset": "banking77", "type": "choice", "state": "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2158", "dataset": "banking77", "type": "choice", "state": "I am not able to do a transfer to an account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2159", "dataset": "banking77", "type": "choice", "state": "I was unable to make a transfer to another account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2160", "dataset": "banking77", "type": "choice", "state": "I had a transfer blocked", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2161", "dataset": "banking77", "type": "choice", "state": "Can you please help me with this exchange?  I am trying to get crypto and the app won't let me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2162", "dataset": "banking77", "type": "choice", "state": "How do I do a successful transfer to an account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2163", "dataset": "banking77", "type": "choice", "state": "Why did I get a message saying that my transfer is not possible?  I have done this before no problem.  Please fix.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2164", "dataset": "banking77", "type": "choice", "state": "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2165", "dataset": "banking77", "type": "choice", "state": "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2166", "dataset": "banking77", "type": "choice", "state": "Why can't I transfer to a beneficiary?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2167", "dataset": "banking77", "type": "choice", "state": "I am having problems transferring to a beneficiary.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2168", "dataset": "banking77", "type": "choice", "state": "What's the deal with no cryptocurrency on your app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2169", "dataset": "banking77", "type": "choice", "state": "Why isn't my transfer not going through? I keep getting an error message.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2170", "dataset": "banking77", "type": "choice", "state": "What are the rules for transferring to a beneficiary?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2171", "dataset": "banking77", "type": "choice", "state": "Can I transfer money to a beneficiery?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2172", "dataset": "banking77", "type": "choice", "state": "I have tried transferring money numerous times.  All I keep getting is an error message.  Can you tell me what is going on and how this van be fixed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2173", "dataset": "banking77", "type": "choice", "state": "I have a cryptocurrency exchange that won't go through. Please help me process it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2174", "dataset": "banking77", "type": "choice", "state": "Why wasn't I able to transfer to another account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2175", "dataset": "banking77", "type": "choice", "state": "The money would not transfer to a beneficiary.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2176", "dataset": "banking77", "type": "choice", "state": "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2177", "dataset": "banking77", "type": "choice", "state": "I couldn't do a transfer to an account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2178", "dataset": "banking77", "type": "choice", "state": "A transfer to an account was not allowed", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2179", "dataset": "banking77", "type": "choice", "state": "Why did I receive an error message saying that my transfer was not possible?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2180", "dataset": "banking77", "type": "choice", "state": "Explain why I can't do a transfer to a beneficiary.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2181", "dataset": "banking77", "type": "choice", "state": "My transfer to beneficiary didn't go through", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2182", "dataset": "banking77", "type": "choice", "state": "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2183", "dataset": "banking77", "type": "choice", "state": "I couldn't make a transfer to a beneficiary!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2184", "dataset": "banking77", "type": "choice", "state": "My beneficiary has been denied, is this normal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2185", "dataset": "banking77", "type": "choice", "state": "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2186", "dataset": "banking77", "type": "choice", "state": "The account transfer I was trying to do failed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2187", "dataset": "banking77", "type": "choice", "state": "My beneficiary is not allowed, please may I have answer as to why this is?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2188", "dataset": "banking77", "type": "choice", "state": "Why couldn't I do a transfer to a beneficiary?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2189", "dataset": "banking77", "type": "choice", "state": "Why would i not be able to do a transfer to a beneficiary?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2190", "dataset": "banking77", "type": "choice", "state": "I want to transfer money to a beneficiery. Why can't I?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2191", "dataset": "banking77", "type": "choice", "state": "Can you help with a transfer to an account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2192", "dataset": "banking77", "type": "choice", "state": "why isnt my account allowing transfers", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2193", "dataset": "banking77", "type": "choice", "state": "I want to buy cryptocurrency, but your app doesn't let me. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2194", "dataset": "banking77", "type": "choice", "state": "i tried to make a transfer to a beneficiary and it didn't go through", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2195", "dataset": "banking77", "type": "choice", "state": "Why was a transfer to an account not allowed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "beneficiary_not_allowed"}
{"id": "banking77:2196", "dataset": "banking77", "type": "choice", "state": "When I made a transfer, there was a fee.  Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2197", "dataset": "banking77", "type": "choice", "state": "I was charged a fee for my transfer.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2198", "dataset": "banking77", "type": "choice", "state": "Is there a reason I was charged a fee to transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2199", "dataset": "banking77", "type": "choice", "state": "Why was a charged just for transferring?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2200", "dataset": "banking77", "type": "choice", "state": "I had to pay in order to do a transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2201", "dataset": "banking77", "type": "choice", "state": "What is the transfer fee charge?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2202", "dataset": "banking77", "type": "choice", "state": "Why was I charged extra for transferring money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2203", "dataset": "banking77", "type": "choice", "state": "im not paying this transfer fee", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2204", "dataset": "banking77", "type": "choice", "state": "I am being charged a transfer fee aren't they free?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2205", "dataset": "banking77", "type": "choice", "state": "What is the maximum I can transfer before I incur fees?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2206", "dataset": "banking77", "type": "choice", "state": "I got 2 transfer fees and I thought transfers were free.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2207", "dataset": "banking77", "type": "choice", "state": "Why am I being charged a fee for transferring money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2208", "dataset": "banking77", "type": "choice", "state": "Do charge fees for transfers?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2209", "dataset": "banking77", "type": "choice", "state": "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2210", "dataset": "banking77", "type": "choice", "state": "Hi,  Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference.   I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2211", "dataset": "banking77", "type": "choice", "state": "Why did I get charged for something I bought online? Even though it was international, I thought it would be covered.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2212", "dataset": "banking77", "type": "choice", "state": "Why were there additional charges when transferring?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2213", "dataset": "banking77", "type": "choice", "state": "I was charged more when I transferred!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2214", "dataset": "banking77", "type": "choice", "state": "Is there a transfer fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2215", "dataset": "banking77", "type": "choice", "state": "I'm not sure why I was charged an extra fee for transferring funds.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2216", "dataset": "banking77", "type": "choice", "state": "I thought transfers were free, why was I charged a fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2217", "dataset": "banking77", "type": "choice", "state": "My receipt shows an extra charge on my transfer, why is this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2218", "dataset": "banking77", "type": "choice", "state": "I was charged a fee when making this transfer, and I don't think I should have been!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2219", "dataset": "banking77", "type": "choice", "state": "I sent out money, but was charged extra for transferring. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2220", "dataset": "banking77", "type": "choice", "state": "Why am I seeing a transfer fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2221", "dataset": "banking77", "type": "choice", "state": "There was an extra charge when I made a transfer.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2222", "dataset": "banking77", "type": "choice", "state": "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2223", "dataset": "banking77", "type": "choice", "state": "I was charge a fee for my transfer, why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2224", "dataset": "banking77", "type": "choice", "state": "Why was there a fee for my transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2225", "dataset": "banking77", "type": "choice", "state": "Why was my transfer charged fees?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2226", "dataset": "banking77", "type": "choice", "state": "Is there supposed to be a fee for the transfer I made?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2227", "dataset": "banking77", "type": "choice", "state": "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2228", "dataset": "banking77", "type": "choice", "state": "Why was I charged a fee for a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2229", "dataset": "banking77", "type": "choice", "state": "What extra charges are there?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2230", "dataset": "banking77", "type": "choice", "state": "I know that I am able to make transfers for free.  That was something that I valued.  After I bought something online from abroad I noticed that I got charged a fee?  What is this and can it be removed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2231", "dataset": "banking77", "type": "choice", "state": "I transferred money and was charged and want to know why.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2232", "dataset": "banking77", "type": "choice", "state": "I was charged for something I didn't expect", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2233", "dataset": "banking77", "type": "choice", "state": "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee.  Why am I seeing this fee now?  I am not happy about this at all.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2234", "dataset": "banking77", "type": "choice", "state": "I got charged and extra fee when I transferred money so why was I charged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2235", "dataset": "banking77", "type": "choice", "state": "Can you explain the transfer fee to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_fee_charged"}
{"id": "banking77:2236", "dataset": "banking77", "type": "choice", "state": "Will salary be received through this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2237", "dataset": "banking77", "type": "choice", "state": "How can I get paid in a different currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2238", "dataset": "banking77", "type": "choice", "state": "Can I receive my salary in a currency other than what it is deposited in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2239", "dataset": "banking77", "type": "choice", "state": "Can I get my salary through this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2240", "dataset": "banking77", "type": "choice", "state": "How can someone send me money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2241", "dataset": "banking77", "type": "choice", "state": "Is there a problem with receiving my salary in GBP?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2242", "dataset": "banking77", "type": "choice", "state": "Do I need to choose GBP to get my salary deposited properly?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2243", "dataset": "banking77", "type": "choice", "state": "I get paid in GBP. Should I configure this and if so, where?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2244", "dataset": "banking77", "type": "choice", "state": "Is it possible for me to get money out in a different currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2245", "dataset": "banking77", "type": "choice", "state": "Can I use this to receive my salary?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2246", "dataset": "banking77", "type": "choice", "state": "My salary is received in the form of GBP. Do I need to do anything specific to configure this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2247", "dataset": "banking77", "type": "choice", "state": "How do people send me money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2248", "dataset": "banking77", "type": "choice", "state": "Is GBP a supported currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2249", "dataset": "banking77", "type": "choice", "state": "Do I need to establish I am paid in GBP before a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2250", "dataset": "banking77", "type": "choice", "state": "Salary in GBP has been received, does it need to be configured elsewhere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2251", "dataset": "banking77", "type": "choice", "state": "How do i get my salary in the account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2252", "dataset": "banking77", "type": "choice", "state": "What are the ways for others to transfer me money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2253", "dataset": "banking77", "type": "choice", "state": "What different ways are there for someone to send me money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2254", "dataset": "banking77", "type": "choice", "state": "What do I need to do to transfer my paycheck to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2255", "dataset": "banking77", "type": "choice", "state": "How can my friend send me money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2256", "dataset": "banking77", "type": "choice", "state": "Can I directly transfer my salary onto here?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2257", "dataset": "banking77", "type": "choice", "state": "Can this be used to receive my salary?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2258", "dataset": "banking77", "type": "choice", "state": "Is it possible to deposit money in GBP?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2259", "dataset": "banking77", "type": "choice", "state": "I received my salary in GBP. How do I change this to my currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2260", "dataset": "banking77", "type": "choice", "state": "How can my friend transfer money to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2261", "dataset": "banking77", "type": "choice", "state": "Can my friends send me money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2262", "dataset": "banking77", "type": "choice", "state": "How do I deposit my paycheck to this account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2263", "dataset": "banking77", "type": "choice", "state": "Can I use this account to receive my salary?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2264", "dataset": "banking77", "type": "choice", "state": "Can i deposit my salary to this account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2265", "dataset": "banking77", "type": "choice", "state": "How do I get my salary through this account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2266", "dataset": "banking77", "type": "choice", "state": "What if I need my salary in a different currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2267", "dataset": "banking77", "type": "choice", "state": "I receive my salary in GBP. Do I need to configure this somehwere?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2268", "dataset": "banking77", "type": "choice", "state": "Do you know if I can use this for my salary?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2269", "dataset": "banking77", "type": "choice", "state": "How do I get my paycheck through this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2270", "dataset": "banking77", "type": "choice", "state": "can I transfer my salary if it's in a different currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2271", "dataset": "banking77", "type": "choice", "state": "Can I get paid in a different currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2272", "dataset": "banking77", "type": "choice", "state": "Is my salary eligible for this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2273", "dataset": "banking77", "type": "choice", "state": "My salary is in GBP; how can I note this in the app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2274", "dataset": "banking77", "type": "choice", "state": "Can I get paid in another currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2275", "dataset": "banking77", "type": "choice", "state": "Can I get my paycheck through here?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "receiving_money"}
{"id": "banking77:2276", "dataset": "banking77", "type": "choice", "state": "dont understand why transfer failed", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2277", "dataset": "banking77", "type": "choice", "state": "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2278", "dataset": "banking77", "type": "choice", "state": "My transfer didn't work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2279", "dataset": "banking77", "type": "choice", "state": "Fix your system. I can't make transfers, I've tried like 5 times already.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2280", "dataset": "banking77", "type": "choice", "state": "Tell me why my transfer failed!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2281", "dataset": "banking77", "type": "choice", "state": "My transfer did not go through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2282", "dataset": "banking77", "type": "choice", "state": "Why was I not able to complete a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2283", "dataset": "banking77", "type": "choice", "state": "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2284", "dataset": "banking77", "type": "choice", "state": "Why did my transfer not go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2285", "dataset": "banking77", "type": "choice", "state": "My transfer didn't go through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2286", "dataset": "banking77", "type": "choice", "state": "I could not get my transfer to happen correctly and was wondering why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2287", "dataset": "banking77", "type": "choice", "state": "how come my transfer didn't work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2288", "dataset": "banking77", "type": "choice", "state": "I transferred my funds, why did it not go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2289", "dataset": "banking77", "type": "choice", "state": "Why has my transfer failed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2290", "dataset": "banking77", "type": "choice", "state": "Why did my transfer fail?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2291", "dataset": "banking77", "type": "choice", "state": "Why hasn't my transfer been made?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2292", "dataset": "banking77", "type": "choice", "state": "My transfer will not go through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2293", "dataset": "banking77", "type": "choice", "state": "My transfer keeps failing and I just want to transfer the money can you please make it work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2294", "dataset": "banking77", "type": "choice", "state": "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2295", "dataset": "banking77", "type": "choice", "state": "Why would a transfer fail?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2296", "dataset": "banking77", "type": "choice", "state": "What are your policies for card transfers?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2297", "dataset": "banking77", "type": "choice", "state": "Is the system down? I've been trying to do a transfer and have failed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2298", "dataset": "banking77", "type": "choice", "state": "I tried to make a transfer but it failed", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2299", "dataset": "banking77", "type": "choice", "state": "Why couldn't I complete a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2300", "dataset": "banking77", "type": "choice", "state": "My transfer appeared not to work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2301", "dataset": "banking77", "type": "choice", "state": "What is stopping my money from transferring?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2302", "dataset": "banking77", "type": "choice", "state": "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2303", "dataset": "banking77", "type": "choice", "state": "My attempted transfer failed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2304", "dataset": "banking77", "type": "choice", "state": "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2305", "dataset": "banking77", "type": "choice", "state": "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2306", "dataset": "banking77", "type": "choice", "state": "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2307", "dataset": "banking77", "type": "choice", "state": "My transfer did not seem to work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2308", "dataset": "banking77", "type": "choice", "state": "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2309", "dataset": "banking77", "type": "choice", "state": "help me with my transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2310", "dataset": "banking77", "type": "choice", "state": "Says my transfer can't be completed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2311", "dataset": "banking77", "type": "choice", "state": "can you tell me why my transfer failed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2312", "dataset": "banking77", "type": "choice", "state": "Why didn't my transfer go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2313", "dataset": "banking77", "type": "choice", "state": "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2314", "dataset": "banking77", "type": "choice", "state": "Can you provide a reason as to why my transfer did not work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2315", "dataset": "banking77", "type": "choice", "state": "I tried to transfer money and it did not work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "failed_transfer"}
{"id": "banking77:2316", "dataset": "banking77", "type": "choice", "state": "Can I do a bank transfer to put additional money in my account because I am out of money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2317", "dataset": "banking77", "type": "choice", "state": "I'm out of money, can I add money with my bank?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2318", "dataset": "banking77", "type": "choice", "state": "How do I go forth on transferring money into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2319", "dataset": "banking77", "type": "choice", "state": "I don't understand how to top up my account, can you please explain the process?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2320", "dataset": "banking77", "type": "choice", "state": "I don't understand the money transfer process.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2321", "dataset": "banking77", "type": "choice", "state": "I need to transfer money into my account, how do I go about doing this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2322", "dataset": "banking77", "type": "choice", "state": "What do I need to do to transfer money into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2323", "dataset": "banking77", "type": "choice", "state": "I don't know what to do. Should I transfer funds. My account is out of money.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2324", "dataset": "banking77", "type": "choice", "state": "Can I add funds to the card directly from my bank account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2325", "dataset": "banking77", "type": "choice", "state": "How does tranferring money into my account work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2326", "dataset": "banking77", "type": "choice", "state": "I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2327", "dataset": "banking77", "type": "choice", "state": "I would like to transfer some money from my other bank account into this one.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2328", "dataset": "banking77", "type": "choice", "state": "When I want to transfer money to my account, how can I do that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2329", "dataset": "banking77", "type": "choice", "state": "I need to transfer funds into my account. How can I do this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2330", "dataset": "banking77", "type": "choice", "state": "What are the steps I follow to transfer money into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2331", "dataset": "banking77", "type": "choice", "state": "How can I transfer funds from my bank to my top up account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2332", "dataset": "banking77", "type": "choice", "state": "I want to top my account by using a bank transfer. How would that work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2333", "dataset": "banking77", "type": "choice", "state": "How to I transfer my funds into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2334", "dataset": "banking77", "type": "choice", "state": "How do I top up my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2335", "dataset": "banking77", "type": "choice", "state": "How can I transfer money from an outside bank?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2336", "dataset": "banking77", "type": "choice", "state": "How can I fund my top-up account using my bank account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2337", "dataset": "banking77", "type": "choice", "state": "What methods can I use to add money to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2338", "dataset": "banking77", "type": "choice", "state": "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2339", "dataset": "banking77", "type": "choice", "state": "How can I perform a dual money transferring from one account to another?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2340", "dataset": "banking77", "type": "choice", "state": "CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY  ACCOUNT FOR ME?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2341", "dataset": "banking77", "type": "choice", "state": "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2342", "dataset": "banking77", "type": "choice", "state": "How do I transfer money to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2343", "dataset": "banking77", "type": "choice", "state": "How do I send my account money through transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2344", "dataset": "banking77", "type": "choice", "state": "How do I do an international transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2345", "dataset": "banking77", "type": "choice", "state": "Are there ways to transfer money into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2346", "dataset": "banking77", "type": "choice", "state": "I want to transfer from accounts in order to Top up. What are the steps necessary.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2347", "dataset": "banking77", "type": "choice", "state": "How does a transfer work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2348", "dataset": "banking77", "type": "choice", "state": "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2349", "dataset": "banking77", "type": "choice", "state": "I want to use bank transfer for topping up my account. How is it handled?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2350", "dataset": "banking77", "type": "choice", "state": "I checked my account today and it said I was out of money. How do I transfer money into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2351", "dataset": "banking77", "type": "choice", "state": "How can I transfer money to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2352", "dataset": "banking77", "type": "choice", "state": "I would like to transfer funds from one account to another.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2353", "dataset": "banking77", "type": "choice", "state": "I'm trying to transfer money into my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2354", "dataset": "banking77", "type": "choice", "state": "I would like to transfer money from my other bank account into this one.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2355", "dataset": "banking77", "type": "choice", "state": "Can I use a bank transfer to refill my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "transfer_into_account"}
{"id": "banking77:2356", "dataset": "banking77", "type": "choice", "state": "What all is needed to verify the top-up card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2357", "dataset": "banking77", "type": "choice", "state": "It wants me to verify the top up. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2358", "dataset": "banking77", "type": "choice", "state": "Where can I find the top-up verification code?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2359", "dataset": "banking77", "type": "choice", "state": "Why do I have to verify the top-up that I started?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2360", "dataset": "banking77", "type": "choice", "state": "Can you give me information about verification code?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2361", "dataset": "banking77", "type": "choice", "state": "What are the benefits to verifying the top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2362", "dataset": "banking77", "type": "choice", "state": "how come the verification with the top up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2363", "dataset": "banking77", "type": "choice", "state": "Can I verify a top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2364", "dataset": "banking77", "type": "choice", "state": "reason i need to verify top up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2365", "dataset": "banking77", "type": "choice", "state": "Why do you need code verification for my top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2366", "dataset": "banking77", "type": "choice", "state": "Where can I find the verification code on a top-up card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2367", "dataset": "banking77", "type": "choice", "state": "How do I get my top-up verification code?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2368", "dataset": "banking77", "type": "choice", "state": "Is it possible to verify a top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2369", "dataset": "banking77", "type": "choice", "state": "Is it normal to have to verify my top-up or is something wrong?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2370", "dataset": "banking77", "type": "choice", "state": "Why does the top-up need verification?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2371", "dataset": "banking77", "type": "choice", "state": "Why does top-up need verifying?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2372", "dataset": "banking77", "type": "choice", "state": "Is it necessary to verify my top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2373", "dataset": "banking77", "type": "choice", "state": "Why am i to verify the top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2374", "dataset": "banking77", "type": "choice", "state": "Where's the verification code for the top-up card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2375", "dataset": "banking77", "type": "choice", "state": "How do I find the verification code for my top-up card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2376", "dataset": "banking77", "type": "choice", "state": "Why is it important to verify a top-up card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2377", "dataset": "banking77", "type": "choice", "state": "Why do I have to verify the top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2378", "dataset": "banking77", "type": "choice", "state": "What is the verification code on a top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2379", "dataset": "banking77", "type": "choice", "state": "I can't find the top-up verification code.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2380", "dataset": "banking77", "type": "choice", "state": "How do I go forth verifying my top-up card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2381", "dataset": "banking77", "type": "choice", "state": "Where do I find the top-up verification code?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2382", "dataset": "banking77", "type": "choice", "state": "How is the top-up card verified?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2383", "dataset": "banking77", "type": "choice", "state": "Is there a verification code for the top-up card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2384", "dataset": "banking77", "type": "choice", "state": "What is the importance of verifying the top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2385", "dataset": "banking77", "type": "choice", "state": "help me find the top-up card's verification code?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2386", "dataset": "banking77", "type": "choice", "state": "I don't understand why it says I have to verify the top-up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2387", "dataset": "banking77", "type": "choice", "state": "Can I verify a top-up and what card is used?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2388", "dataset": "banking77", "type": "choice", "state": "Where do I go to get the code to verify the top up card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2389", "dataset": "banking77", "type": "choice", "state": "The top-up verification code is missing", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2390", "dataset": "banking77", "type": "choice", "state": "How do I verify a top-up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2391", "dataset": "banking77", "type": "choice", "state": "I cannot locate the verification code for my top-up card. Please help me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2392", "dataset": "banking77", "type": "choice", "state": "How can I find the top-up verification code?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2393", "dataset": "banking77", "type": "choice", "state": "I need help finding the verification code for my top-up card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2394", "dataset": "banking77", "type": "choice", "state": "Is there a verification code for top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2395", "dataset": "banking77", "type": "choice", "state": "What is the necessity of verifying the top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_top_up"}
{"id": "banking77:2396", "dataset": "banking77", "type": "choice", "state": "Would it be possible to get another card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2397", "dataset": "banking77", "type": "choice", "state": "How many cards can I have for one account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2398", "dataset": "banking77", "type": "choice", "state": "I want to order another crad", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2399", "dataset": "banking77", "type": "choice", "state": "How can I get additional cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2400", "dataset": "banking77", "type": "choice", "state": "Is there a fee for extra cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2401", "dataset": "banking77", "type": "choice", "state": "I need some spare physical cards.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2402", "dataset": "banking77", "type": "choice", "state": "I would like to receive a few more physical cards.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2403", "dataset": "banking77", "type": "choice", "state": "Can I have a card after my first one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2404", "dataset": "banking77", "type": "choice", "state": "How would I go about getting a second card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2405", "dataset": "banking77", "type": "choice", "state": "I'd like to have another card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2406", "dataset": "banking77", "type": "choice", "state": "If I need more cards, are there any fees?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2407", "dataset": "banking77", "type": "choice", "state": "Do you offer multiple cards for the same account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2408", "dataset": "banking77", "type": "choice", "state": "Can I get a spare card for someone else to use?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2409", "dataset": "banking77", "type": "choice", "state": "I need to get some more physical cards.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2410", "dataset": "banking77", "type": "choice", "state": "Would I be able to get another card for my account, so I could give one to my daughter?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2411", "dataset": "banking77", "type": "choice", "state": "What is the procedure for getting another card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2412", "dataset": "banking77", "type": "choice", "state": "Can I have a second card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2413", "dataset": "banking77", "type": "choice", "state": "My daughter would like a card as well, how can we make this happen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2414", "dataset": "banking77", "type": "choice", "state": "Can I give a second card to my daughter?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2415", "dataset": "banking77", "type": "choice", "state": "May I have another card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2416", "dataset": "banking77", "type": "choice", "state": "Is there a fee for sending out more than one card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2417", "dataset": "banking77", "type": "choice", "state": "Can I order extra cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2418", "dataset": "banking77", "type": "choice", "state": "Where can I get a second card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2419", "dataset": "banking77", "type": "choice", "state": "I was looking to buy another card today.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2420", "dataset": "banking77", "type": "choice", "state": "I need a few more physical cards.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2421", "dataset": "banking77", "type": "choice", "state": "Can i have a second physical card for this account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2422", "dataset": "banking77", "type": "choice", "state": "Can I purchase extra non-virtual cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2423", "dataset": "banking77", "type": "choice", "state": "Am I allowed to give my daughter one of my cards to use?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2424", "dataset": "banking77", "type": "choice", "state": "May I have a second card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2425", "dataset": "banking77", "type": "choice", "state": "Can i have a card to my daughter?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2426", "dataset": "banking77", "type": "choice", "state": "Are there restrictions for ordering extra cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2427", "dataset": "banking77", "type": "choice", "state": "How can I get a second card for my daughter?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2428", "dataset": "banking77", "type": "choice", "state": "Where do I request another card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2429", "dataset": "banking77", "type": "choice", "state": "Am I able to get a second card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2430", "dataset": "banking77", "type": "choice", "state": "If you send me more cards, are there any charges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2431", "dataset": "banking77", "type": "choice", "state": "When trying to get more than one card is there a extra amount that needs to be paid?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2432", "dataset": "banking77", "type": "choice", "state": "Is it possible to give a second card for this account to my daughter?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2433", "dataset": "banking77", "type": "choice", "state": "My daughter needs a card. Can I give her one of mine that's linked to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2434", "dataset": "banking77", "type": "choice", "state": "My child needs a card, how can I add them to the account I currently have?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2435", "dataset": "banking77", "type": "choice", "state": "my daughter needs a card, how do i add her?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "getting_spare_card"}
{"id": "banking77:2436", "dataset": "banking77", "type": "choice", "state": "Can I top up by cheque?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2437", "dataset": "banking77", "type": "choice", "state": "How do I top-up using cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2438", "dataset": "banking77", "type": "choice", "state": "Can I top up with a cheque?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2439", "dataset": "banking77", "type": "choice", "state": "Is it possible to top up with cash? If so how do I do it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2440", "dataset": "banking77", "type": "choice", "state": "Can you help me find top up by cash deposit?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2441", "dataset": "banking77", "type": "choice", "state": "Is there an option to top up a with cheque?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2442", "dataset": "banking77", "type": "choice", "state": "Need to deposit a cheque into my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2443", "dataset": "banking77", "type": "choice", "state": "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2444", "dataset": "banking77", "type": "choice", "state": "How do I top up my account with a cash payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2445", "dataset": "banking77", "type": "choice", "state": "I'd like to use cash to top up. How do I find that option?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2446", "dataset": "banking77", "type": "choice", "state": "Where do I locate topping up with cash.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2447", "dataset": "banking77", "type": "choice", "state": "How do I pay by check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2448", "dataset": "banking77", "type": "choice", "state": "Can I add to my account balance with a cheque?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2449", "dataset": "banking77", "type": "choice", "state": "What type of deposits do you accept into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2450", "dataset": "banking77", "type": "choice", "state": "Can I top up using a cheque?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2451", "dataset": "banking77", "type": "choice", "state": "Can you top-up a card with a cheque?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2452", "dataset": "banking77", "type": "choice", "state": "I need to top up cash, How do I do it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2453", "dataset": "banking77", "type": "choice", "state": "I'm looking for the option to top up by cheque.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2454", "dataset": "banking77", "type": "choice", "state": "What locations can I top up with cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2455", "dataset": "banking77", "type": "choice", "state": "I want to top up using cash, where can I do that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2456", "dataset": "banking77", "type": "choice", "state": "is there a way to do top up with cash deposit", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2457", "dataset": "banking77", "type": "choice", "state": "Where are the options to top up with a cheque on my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2458", "dataset": "banking77", "type": "choice", "state": "Can I use cash to top up my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2459", "dataset": "banking77", "type": "choice", "state": "How can I top up with cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2460", "dataset": "banking77", "type": "choice", "state": "Will you accept a cheque to top up my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2461", "dataset": "banking77", "type": "choice", "state": "How can I top up with this cheque I got?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2462", "dataset": "banking77", "type": "choice", "state": "What methods can I use to top up my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2463", "dataset": "banking77", "type": "choice", "state": "Is cash good to top up with?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2464", "dataset": "banking77", "type": "choice", "state": "how come i can't find anywhere to load using cash", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2465", "dataset": "banking77", "type": "choice", "state": "What can I pay with? Does cash work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2466", "dataset": "banking77", "type": "choice", "state": "How do I deposit cash into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2467", "dataset": "banking77", "type": "choice", "state": "Why can't I top up with a cheque?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2468", "dataset": "banking77", "type": "choice", "state": "Can I send a cheque to do my top ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2469", "dataset": "banking77", "type": "choice", "state": "Can I top up my account with a cheque?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2470", "dataset": "banking77", "type": "choice", "state": "I want to do a cash top-up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2471", "dataset": "banking77", "type": "choice", "state": "I have a cheque here, can I use it to top off my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2472", "dataset": "banking77", "type": "choice", "state": "I want to top-up using cash", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2473", "dataset": "banking77", "type": "choice", "state": "How can I top-up my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2474", "dataset": "banking77", "type": "choice", "state": "Can I submit a check or cash payment?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2475", "dataset": "banking77", "type": "choice", "state": "Do you accept checks?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_cash_or_cheque"}
{"id": "banking77:2476", "dataset": "banking77", "type": "choice", "state": "How do I receive my physical card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2477", "dataset": "banking77", "type": "choice", "state": "I want a card. What is the procedure?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2478", "dataset": "banking77", "type": "choice", "state": "What do you charge for physical cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2479", "dataset": "banking77", "type": "choice", "state": "Where can I get my card at?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2480", "dataset": "banking77", "type": "choice", "state": "price of physical card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2481", "dataset": "banking77", "type": "choice", "state": "Please, how do I order a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2482", "dataset": "banking77", "type": "choice", "state": "Send me a physical card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2483", "dataset": "banking77", "type": "choice", "state": "I want to order a card. Where do you deliver to?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2484", "dataset": "banking77", "type": "choice", "state": "Can I request a physical card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2485", "dataset": "banking77", "type": "choice", "state": "Is there a charge for physical cards", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2486", "dataset": "banking77", "type": "choice", "state": "Do you charge for physical cards", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2487", "dataset": "banking77", "type": "choice", "state": "Do you ship cards to where I live?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2488", "dataset": "banking77", "type": "choice", "state": "For physical cards, do you charge?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2489", "dataset": "banking77", "type": "choice", "state": "I need to get an actual card so that I can use it for in person transactions. How would I do this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2490", "dataset": "banking77", "type": "choice", "state": "Will I get a real card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2491", "dataset": "banking77", "type": "choice", "state": "Where can you deliver cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2492", "dataset": "banking77", "type": "choice", "state": "Where are cards delivered to?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2493", "dataset": "banking77", "type": "choice", "state": "Please tell me how to get a physical card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2494", "dataset": "banking77", "type": "choice", "state": "What is the charge for a physical card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2495", "dataset": "banking77", "type": "choice", "state": "Is a non-electronic card available as well", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2496", "dataset": "banking77", "type": "choice", "state": "How much does it cost in fees to use your card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2497", "dataset": "banking77", "type": "choice", "state": "How can I get a physical card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2498", "dataset": "banking77", "type": "choice", "state": "Can I get a physical card through this app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2499", "dataset": "banking77", "type": "choice", "state": "can I have a non virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2500", "dataset": "banking77", "type": "choice", "state": "How do I get a physical card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2501", "dataset": "banking77", "type": "choice", "state": "What are the fees to get a physical card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2502", "dataset": "banking77", "type": "choice", "state": "Where can my card be delivered?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2503", "dataset": "banking77", "type": "choice", "state": "What will I be charged for a physical card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2504", "dataset": "banking77", "type": "choice", "state": "Where do I order my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2505", "dataset": "banking77", "type": "choice", "state": "What locations can a card be delivered to?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2506", "dataset": "banking77", "type": "choice", "state": "Where can I receive my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2507", "dataset": "banking77", "type": "choice", "state": "Where do you deliver cards by mail?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2508", "dataset": "banking77", "type": "choice", "state": "How can I get a real-life card of my own?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2509", "dataset": "banking77", "type": "choice", "state": "Where will I find my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2510", "dataset": "banking77", "type": "choice", "state": "If I want a physical card, do I have to pay anything?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2511", "dataset": "banking77", "type": "choice", "state": "Where can cards be delivered?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2512", "dataset": "banking77", "type": "choice", "state": "I need a physical card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2513", "dataset": "banking77", "type": "choice", "state": "What are the fees for a physical card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2514", "dataset": "banking77", "type": "choice", "state": "How do I get an actual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2515", "dataset": "banking77", "type": "choice", "state": "Can I get a real card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "order_physical_card"}
{"id": "banking77:2516", "dataset": "banking77", "type": "choice", "state": "Why is my disposable virtual card being denied?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2517", "dataset": "banking77", "type": "choice", "state": "My disposable virtual card doesn't seem to work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2518", "dataset": "banking77", "type": "choice", "state": "My disposable virtual card is broken.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2519", "dataset": "banking77", "type": "choice", "state": "My non-physical card will not work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2520", "dataset": "banking77", "type": "choice", "state": "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2521", "dataset": "banking77", "type": "choice", "state": "Why is my virtual card is being declined?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2522", "dataset": "banking77", "type": "choice", "state": "Are there restrictions for my disposable card since it does not seem to be working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2523", "dataset": "banking77", "type": "choice", "state": "I cannot get my virtual card to work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2524", "dataset": "banking77", "type": "choice", "state": "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2525", "dataset": "banking77", "type": "choice", "state": "My disposable virtual card will not work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2526", "dataset": "banking77", "type": "choice", "state": "I cannot use my disposable virtual card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2527", "dataset": "banking77", "type": "choice", "state": "Can I make multiple online transactions with my virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2528", "dataset": "banking77", "type": "choice", "state": "Why was my virtual card declined when attempting to setup automatic billing?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2529", "dataset": "banking77", "type": "choice", "state": "Why doesn't my disposable virtual card work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2530", "dataset": "banking77", "type": "choice", "state": "Why can't I use my virtual card for subscription services?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2531", "dataset": "banking77", "type": "choice", "state": "Why isn't my virtual card working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2532", "dataset": "banking77", "type": "choice", "state": "I cannot make transactions with my virtual card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2533", "dataset": "banking77", "type": "choice", "state": "For some reason, the virtual card won't work for me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2534", "dataset": "banking77", "type": "choice", "state": "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2535", "dataset": "banking77", "type": "choice", "state": "How can I fix a problem where my virtual card is rejected?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2536", "dataset": "banking77", "type": "choice", "state": "My virtual card isn't working. What do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2537", "dataset": "banking77", "type": "choice", "state": "What do I do if my virtual card won't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2538", "dataset": "banking77", "type": "choice", "state": "Is there a trick to get the disposable virtual card to work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2539", "dataset": "banking77", "type": "choice", "state": "Why can't I get my virtual card to work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2540", "dataset": "banking77", "type": "choice", "state": "My card is just not working at this time.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2541", "dataset": "banking77", "type": "choice", "state": "My disposable card seems not to be working am I doing something wrong?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2542", "dataset": "banking77", "type": "choice", "state": "My payments from my virtual card keep getting rejected.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2543", "dataset": "banking77", "type": "choice", "state": "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2544", "dataset": "banking77", "type": "choice", "state": "My transaction was just declined when I was using my disposable virtual card. What can I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2545", "dataset": "banking77", "type": "choice", "state": "My disposable virtual card is not working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2546", "dataset": "banking77", "type": "choice", "state": "How do I get my disposable virtual card to work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2547", "dataset": "banking77", "type": "choice", "state": "How come my disposable virtual card used to pay for a gym subscription got rejected?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2548", "dataset": "banking77", "type": "choice", "state": "Payments from my disposable virtual card don't work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2549", "dataset": "banking77", "type": "choice", "state": "My disposable virtual card was rejected by the merchant, please help?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2550", "dataset": "banking77", "type": "choice", "state": "My virtual card won't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2551", "dataset": "banking77", "type": "choice", "state": "Tell me why my virtual disposable card won't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2552", "dataset": "banking77", "type": "choice", "state": "I need help getting the virtual card to work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2553", "dataset": "banking77", "type": "choice", "state": "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2554", "dataset": "banking77", "type": "choice", "state": "How do I make my virtual card work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2555", "dataset": "banking77", "type": "choice", "state": "virtual card is not working for me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "virtual_card_not_working"}
{"id": "banking77:2556", "dataset": "banking77", "type": "choice", "state": "I did not get the right amount of money when I used a different country's currency.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2557", "dataset": "banking77", "type": "choice", "state": "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2558", "dataset": "banking77", "type": "choice", "state": "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have   known about these charges I wouldn't have made a withdraw.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2559", "dataset": "banking77", "type": "choice", "state": "Can you look to make sure the exchange rate is correct", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2560", "dataset": "banking77", "type": "choice", "state": "Exchange rate for my cash withdrawal is wrong", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2561", "dataset": "banking77", "type": "choice", "state": "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2562", "dataset": "banking77", "type": "choice", "state": "Why was the exchange rate wrong when I got cash", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2563", "dataset": "banking77", "type": "choice", "state": "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2564", "dataset": "banking77", "type": "choice", "state": "Why is the exchange rate wrong for my international withdrawal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2565", "dataset": "banking77", "type": "choice", "state": "A wrong exchange rate was applied to a transaction made abroad.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2566", "dataset": "banking77", "type": "choice", "state": "The exchange rate you gave me for my cash withdrawal is wrong", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2567", "dataset": "banking77", "type": "choice", "state": "Is there a fee for exchanging cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2568", "dataset": "banking77", "type": "choice", "state": "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2569", "dataset": "banking77", "type": "choice", "state": "Why was the exchange rate different when I withdrew my cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2570", "dataset": "banking77", "type": "choice", "state": "When I got cash, my exchange rate was wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2571", "dataset": "banking77", "type": "choice", "state": "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2572", "dataset": "banking77", "type": "choice", "state": "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2573", "dataset": "banking77", "type": "choice", "state": "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2574", "dataset": "banking77", "type": "choice", "state": "In receiving cash, the wrong exchange rate was used for my transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2575", "dataset": "banking77", "type": "choice", "state": "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2576", "dataset": "banking77", "type": "choice", "state": "I took out a foreign currency and the exchange rate is wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2577", "dataset": "banking77", "type": "choice", "state": "I feel like too much money was taken during my currency exchange.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2578", "dataset": "banking77", "type": "choice", "state": "There was an error in exchange rate for my cash withdrawal", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2579", "dataset": "banking77", "type": "choice", "state": "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2580", "dataset": "banking77", "type": "choice", "state": "The conversion rate on the ATM that I used with foreign currency was wrong.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2581", "dataset": "banking77", "type": "choice", "state": "why is the exchange rate for a Foreign ATM different", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2582", "dataset": "banking77", "type": "choice", "state": "My cash withdrawal charged me the wrong exchange rate", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2583", "dataset": "banking77", "type": "choice", "state": "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2584", "dataset": "banking77", "type": "choice", "state": "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2585", "dataset": "banking77", "type": "choice", "state": "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2586", "dataset": "banking77", "type": "choice", "state": "My ecchange rate was wrong for a cash transaction.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2587", "dataset": "banking77", "type": "choice", "state": "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2588", "dataset": "banking77", "type": "choice", "state": "The see the rate applied to my transaction was wrong at the atm.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2589", "dataset": "banking77", "type": "choice", "state": "The rate of exchange isn't right for my cash withdrawal.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2590", "dataset": "banking77", "type": "choice", "state": "I took out cash abroad and the exchange rate isn't correct.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2591", "dataset": "banking77", "type": "choice", "state": "I used an ATM in a foreign currency but the rate applied is wrong!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2592", "dataset": "banking77", "type": "choice", "state": "how do you determine your exchange rates because one of yours was off when i got cash", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2593", "dataset": "banking77", "type": "choice", "state": "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2594", "dataset": "banking77", "type": "choice", "state": "The cash withdrawal exchange rate is not correct.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2595", "dataset": "banking77", "type": "choice", "state": "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until  I arrive in Britain. Will a withdrawal involve extra charges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "wrong_exchange_rate_for_cash_withdrawal"}
{"id": "banking77:2596", "dataset": "banking77", "type": "choice", "state": "can i get a description of how to use a disposable virtual card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2597", "dataset": "banking77", "type": "choice", "state": "Can I create a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2598", "dataset": "banking77", "type": "choice", "state": "What can you tell me about getting a virtual disposable card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2599", "dataset": "banking77", "type": "choice", "state": "I would like to order a disposable virtual card. How can I do this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2600", "dataset": "banking77", "type": "choice", "state": "how do VR cards work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2601", "dataset": "banking77", "type": "choice", "state": "What is a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2602", "dataset": "banking77", "type": "choice", "state": "I would like a temporary virtual card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2603", "dataset": "banking77", "type": "choice", "state": "How do the disposable cards work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2604", "dataset": "banking77", "type": "choice", "state": "How do I use a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2605", "dataset": "banking77", "type": "choice", "state": "Where's the best place to get a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2606", "dataset": "banking77", "type": "choice", "state": "Can you explain the disposable cards to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2607", "dataset": "banking77", "type": "choice", "state": "Is there anyway, I can get a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2608", "dataset": "banking77", "type": "choice", "state": "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2609", "dataset": "banking77", "type": "choice", "state": "how secure is a disposable virtual card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2610", "dataset": "banking77", "type": "choice", "state": "What do I do to get a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2611", "dataset": "banking77", "type": "choice", "state": "I want to get a disposable virtual card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2612", "dataset": "banking77", "type": "choice", "state": "Can you explain disposable cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2613", "dataset": "banking77", "type": "choice", "state": "how do i get a virtual card for one time use", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2614", "dataset": "banking77", "type": "choice", "state": "May I get a disposable virtual card as well?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2615", "dataset": "banking77", "type": "choice", "state": "Can i get a single use virtual card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2616", "dataset": "banking77", "type": "choice", "state": "I would like to create a disposable virtual card. How do I go about doing that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2617", "dataset": "banking77", "type": "choice", "state": "I have a disposable virtual card here, so would you tell me what to do with it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2618", "dataset": "banking77", "type": "choice", "state": "how does a virtual card work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2619", "dataset": "banking77", "type": "choice", "state": "What is the process of obtaining a disposable virtual card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2620", "dataset": "banking77", "type": "choice", "state": "What does a disposable virtual card do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2621", "dataset": "banking77", "type": "choice", "state": "When can I order a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2622", "dataset": "banking77", "type": "choice", "state": "Is it possible to also get a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2623", "dataset": "banking77", "type": "choice", "state": "How do I obtain a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2624", "dataset": "banking77", "type": "choice", "state": "How would you use a disposable card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2625", "dataset": "banking77", "type": "choice", "state": "I need a disposable virtual card, how do I get one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2626", "dataset": "banking77", "type": "choice", "state": "How do disposable cards work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2627", "dataset": "banking77", "type": "choice", "state": "Is there a disposable virtual card I can order?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2628", "dataset": "banking77", "type": "choice", "state": "Where can I get a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2629", "dataset": "banking77", "type": "choice", "state": "Will I be able to get a disposable virtual card as well?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2630", "dataset": "banking77", "type": "choice", "state": "Hello! I need to order a disposable virtual card. Where can I do that at?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2631", "dataset": "banking77", "type": "choice", "state": "where do I request a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2632", "dataset": "banking77", "type": "choice", "state": "Can i get a throw away card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2633", "dataset": "banking77", "type": "choice", "state": "how many transactions can i make with a disposable card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2634", "dataset": "banking77", "type": "choice", "state": "What are disposable cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2635", "dataset": "banking77", "type": "choice", "state": "what's the process for getting a disposable virtual card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "get_disposable_virtual_card"}
{"id": "banking77:2636", "dataset": "banking77", "type": "choice", "state": "The app denied my topped up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2637", "dataset": "banking77", "type": "choice", "state": "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2638", "dataset": "banking77", "type": "choice", "state": "I have a top up that didn't go through.  Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2639", "dataset": "banking77", "type": "choice", "state": "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2640", "dataset": "banking77", "type": "choice", "state": "Why did the app deny my top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2641", "dataset": "banking77", "type": "choice", "state": "please tell me why my top-up failed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2642", "dataset": "banking77", "type": "choice", "state": "My top-up isn't working.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2643", "dataset": "banking77", "type": "choice", "state": "I attempted to top up but the app denied it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2644", "dataset": "banking77", "type": "choice", "state": "What reason did my top-up fail for?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2645", "dataset": "banking77", "type": "choice", "state": "Why didn`t my topup go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2646", "dataset": "banking77", "type": "choice", "state": "How can I check to see if my top-up worked?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2647", "dataset": "banking77", "type": "choice", "state": "My top up didn't work.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2648", "dataset": "banking77", "type": "choice", "state": "My top up failed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2649", "dataset": "banking77", "type": "choice", "state": "Why would my topup not go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2650", "dataset": "banking77", "type": "choice", "state": "Why caused my top up to not work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2651", "dataset": "banking77", "type": "choice", "state": "Why did my top up not work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2652", "dataset": "banking77", "type": "choice", "state": "Why was my top-up unsuccessful?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2653", "dataset": "banking77", "type": "choice", "state": "My funding to my card didn't go through.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2654", "dataset": "banking77", "type": "choice", "state": "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2655", "dataset": "banking77", "type": "choice", "state": "I topped up but the app did not accept it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2656", "dataset": "banking77", "type": "choice", "state": "The app denied my top-up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2657", "dataset": "banking77", "type": "choice", "state": "I think my top up did not work", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2658", "dataset": "banking77", "type": "choice", "state": "My top up was denied in the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2659", "dataset": "banking77", "type": "choice", "state": "Can you tell me if my pop-up went through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2660", "dataset": "banking77", "type": "choice", "state": "can you check why I wasn't able to top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2661", "dataset": "banking77", "type": "choice", "state": "How did my top-up fail?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2662", "dataset": "banking77", "type": "choice", "state": "My top-up failed, WHY?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2663", "dataset": "banking77", "type": "choice", "state": "I tried to top up. Why was it denied?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2664", "dataset": "banking77", "type": "choice", "state": "What's the deal? My card was just denied for top up. Why is it not going through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2665", "dataset": "banking77", "type": "choice", "state": "I don't think my top up is working correctly", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2666", "dataset": "banking77", "type": "choice", "state": "The app won't let me top up my account", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2667", "dataset": "banking77", "type": "choice", "state": "I'm not sure why my top up request was denied", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2668", "dataset": "banking77", "type": "choice", "state": "Why can't I top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2669", "dataset": "banking77", "type": "choice", "state": "My top-up has failed.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2670", "dataset": "banking77", "type": "choice", "state": "Problems with top up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2671", "dataset": "banking77", "type": "choice", "state": "I really need money from my card today, but my card is getting declined. Please help!!", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2672", "dataset": "banking77", "type": "choice", "state": "How do I know if my top up was unsuccessful?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2673", "dataset": "banking77", "type": "choice", "state": "I'm pretty sure my top up failed. How do I fix this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2674", "dataset": "banking77", "type": "choice", "state": "why isnt top up working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2675", "dataset": "banking77", "type": "choice", "state": "Can you tell me why my top up didn't work?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_failed"}
{"id": "banking77:2676", "dataset": "banking77", "type": "choice", "state": "I made a transfer a few hours ago from a UK banking account.  I do not yet see the transfer.  Please check on this for me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2677", "dataset": "banking77", "type": "choice", "state": "the balance on my account didnt change when i transferred money", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2678", "dataset": "banking77", "type": "choice", "state": "How long will it take for my transferred money to show up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2679", "dataset": "banking77", "type": "choice", "state": "Why didn't my balance change after I transferred some money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2680", "dataset": "banking77", "type": "choice", "state": "When will my balance update after a transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2681", "dataset": "banking77", "type": "choice", "state": "How long does it take for an international transfer into my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2682", "dataset": "banking77", "type": "choice", "state": "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2683", "dataset": "banking77", "type": "choice", "state": "When will my transfer be available in my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2684", "dataset": "banking77", "type": "choice", "state": "I didn't get the money I transferred", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2685", "dataset": "banking77", "type": "choice", "state": "I just completed a bank transfer and the balance didn't update", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2686", "dataset": "banking77", "type": "choice", "state": "I transferred some money but I think it has gotten lost somewhere.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2687", "dataset": "banking77", "type": "choice", "state": "How long does a UK transfer take?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2688", "dataset": "banking77", "type": "choice", "state": "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2689", "dataset": "banking77", "type": "choice", "state": "I made a transfer and am still waiting.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2690", "dataset": "banking77", "type": "choice", "state": "I made an out of country transfer and it hasn't went through yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2691", "dataset": "banking77", "type": "choice", "state": "After the transfer, the balance did not update.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2692", "dataset": "banking77", "type": "choice", "state": "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2693", "dataset": "banking77", "type": "choice", "state": "I had cash transferred but the balance did not change.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2694", "dataset": "banking77", "type": "choice", "state": "I can't see my latest bank transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2695", "dataset": "banking77", "type": "choice", "state": "My bank transfer is still not showing up in my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2696", "dataset": "banking77", "type": "choice", "state": "I made a transfer and it doesnt' show up in my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2697", "dataset": "banking77", "type": "choice", "state": "I transferred some money but it is yet to arrive.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2698", "dataset": "banking77", "type": "choice", "state": "Why is my balance the same?  I processed a transfer.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2699", "dataset": "banking77", "type": "choice", "state": "Why don't I have my transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2700", "dataset": "banking77", "type": "choice", "state": "Why isn't the transfer on my account showing up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2701", "dataset": "banking77", "type": "choice", "state": "The  money I transferred does not show in the balance.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2702", "dataset": "banking77", "type": "choice", "state": "I have completed a transfer but it is not showing up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2703", "dataset": "banking77", "type": "choice", "state": "I did a transfer to my account but it doesn't show up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2704", "dataset": "banking77", "type": "choice", "state": "How long until my transfer will be available to me", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2705", "dataset": "banking77", "type": "choice", "state": "Why doesn't it show that I did a balance transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2706", "dataset": "banking77", "type": "choice", "state": "I made a bank transfer a couple of hours ago from my UK account.  It hasn't appeared, can you check to make sure it went through?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2707", "dataset": "banking77", "type": "choice", "state": "My transfer is pending.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2708", "dataset": "banking77", "type": "choice", "state": "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2709", "dataset": "banking77", "type": "choice", "state": "Where is my transfer from [country]?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2710", "dataset": "banking77", "type": "choice", "state": "I made a bank transfer and my account balance did not show it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2711", "dataset": "banking77", "type": "choice", "state": "Where is my money? I transfered it and it isn't in my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2712", "dataset": "banking77", "type": "choice", "state": "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2713", "dataset": "banking77", "type": "choice", "state": "Why doesn't my balance reflect my transfer", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2714", "dataset": "banking77", "type": "choice", "state": "My account balance has not gone up even though I just transferred money into it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2715", "dataset": "banking77", "type": "choice", "state": "When will I see my new balance after making my bank transfer?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "balance_not_updated_after_bank_transfer"}
{"id": "banking77:2716", "dataset": "banking77", "type": "choice", "state": "Think someone has took money out with my card. What shall I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2717", "dataset": "banking77", "type": "choice", "state": "There is a withdrawal that isn't mind in the app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2718", "dataset": "banking77", "type": "choice", "state": "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2719", "dataset": "banking77", "type": "choice", "state": "I didn't get cash from an ATM, but the app says I did", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2720", "dataset": "banking77", "type": "choice", "state": "My app shows some cash I didn't get.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2721", "dataset": "banking77", "type": "choice", "state": "Why is there a random withdrawal in my app?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2722", "dataset": "banking77", "type": "choice", "state": "There is a suspicious cash withdraw on the account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2723", "dataset": "banking77", "type": "choice", "state": "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2724", "dataset": "banking77", "type": "choice", "state": "The app said I withdrew cash at an ATM and I didn't", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2725", "dataset": "banking77", "type": "choice", "state": "My app says that I received cash from an ATM and I didn't.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2726", "dataset": "banking77", "type": "choice", "state": "How do I freeze my bank card, as there has been a strange withdrawal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2727", "dataset": "banking77", "type": "choice", "state": "I see a cash withdrawal that I did not perform.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2728", "dataset": "banking77", "type": "choice", "state": "I checked the app and saw an extra cash withdrawal that I didn't authorize", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2729", "dataset": "banking77", "type": "choice", "state": "I have a strange cash withdrawal in my statement", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2730", "dataset": "banking77", "type": "choice", "state": "There's a cash withdraw on my statement that I didn't make.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2731", "dataset": "banking77", "type": "choice", "state": "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2732", "dataset": "banking77", "type": "choice", "state": "I am seeing in the App a some cash withdrawal that its not mine", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2733", "dataset": "banking77", "type": "choice", "state": "My account has a weird withdrawal.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2734", "dataset": "banking77", "type": "choice", "state": "I'm unsure of a withdrawl in my statement.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2735", "dataset": "banking77", "type": "choice", "state": "It looks like someone else withdrew cash from my account, can you help?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2736", "dataset": "banking77", "type": "choice", "state": "I think I see a withdraw I did not make.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2737", "dataset": "banking77", "type": "choice", "state": "Some cash is showing up in my app that I did not get.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2738", "dataset": "banking77", "type": "choice", "state": "There is an unauthorized cash withdrawal from my account for 500£.  I definitely didn't make this withdrawal.  I need your help.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2739", "dataset": "banking77", "type": "choice", "state": "The app is showing an ATM withdrawl that I didn't make.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2740", "dataset": "banking77", "type": "choice", "state": "There is a odd withdrawal on my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2741", "dataset": "banking77", "type": "choice", "state": "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2742", "dataset": "banking77", "type": "choice", "state": "How do I cancel my card? There are charges on my account that I didn't make.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2743", "dataset": "banking77", "type": "choice", "state": "There is an error, the app says I made an ATM withdrawal and I didn't.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2744", "dataset": "banking77", "type": "choice", "state": "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2745", "dataset": "banking77", "type": "choice", "state": "What do I do if I notice a strange withdrawl in my statement?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2746", "dataset": "banking77", "type": "choice", "state": "I don't recognise a cash withdrawal", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2747", "dataset": "banking77", "type": "choice", "state": "Help!  My wallet was stolen and someone is taking money out.  I need this money!  What can I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2748", "dataset": "banking77", "type": "choice", "state": "There is a cash withdrawal transaction that I am unsure of.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2749", "dataset": "banking77", "type": "choice", "state": "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2750", "dataset": "banking77", "type": "choice", "state": "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2751", "dataset": "banking77", "type": "choice", "state": "Cash I didn't get shows in my app.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2752", "dataset": "banking77", "type": "choice", "state": "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2753", "dataset": "banking77", "type": "choice", "state": "There is an ATM withdrawl in the app I don't recognize.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2754", "dataset": "banking77", "type": "choice", "state": "A cash withdrawal is showing up that I didn't do.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2755", "dataset": "banking77", "type": "choice", "state": "The app made a mistake and said I made a cash withdrawal.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_not_recognised"}
{"id": "banking77:2756", "dataset": "banking77", "type": "choice", "state": "Is there an exchange fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2757", "dataset": "banking77", "type": "choice", "state": "whats your exchange rate", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2758", "dataset": "banking77", "type": "choice", "state": "What are your currency exchange fees?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2759", "dataset": "banking77", "type": "choice", "state": "Where do I find the exchange rate?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2760", "dataset": "banking77", "type": "choice", "state": "What is the base amount for cross-currency exchanges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2761", "dataset": "banking77", "type": "choice", "state": "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2762", "dataset": "banking77", "type": "choice", "state": "How much more do I have to pay to exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2763", "dataset": "banking77", "type": "choice", "state": "Is there a fee for exchanging currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2764", "dataset": "banking77", "type": "choice", "state": "How much does it cost to exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2765", "dataset": "banking77", "type": "choice", "state": "whats the exchange charge", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2766", "dataset": "banking77", "type": "choice", "state": "Is there any discount for someone that exchanges currencies frequently?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2767", "dataset": "banking77", "type": "choice", "state": "Is there a fee to exchange foreign money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2768", "dataset": "banking77", "type": "choice", "state": "Do I have to pay for exchanging currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2769", "dataset": "banking77", "type": "choice", "state": "Does it cost extra to exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2770", "dataset": "banking77", "type": "choice", "state": "Is there a fee for exchanging foreign currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2771", "dataset": "banking77", "type": "choice", "state": "Will I be charged a fee for exchanging foreign currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2772", "dataset": "banking77", "type": "choice", "state": "How much is a cross currency exchange, and can I check to see if I have any discounts available?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2773", "dataset": "banking77", "type": "choice", "state": "Do you offer a discount on multiple currency exchanges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2774", "dataset": "banking77", "type": "choice", "state": "How much do I have to pay for the exchange fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2775", "dataset": "banking77", "type": "choice", "state": "If I want to exchange currency, will there be extras?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2776", "dataset": "banking77", "type": "choice", "state": "If I need to exchange currency is there an extra fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2777", "dataset": "banking77", "type": "choice", "state": "I was wondering if there were any discounts offered for frequent currency exchanges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2778", "dataset": "banking77", "type": "choice", "state": "Would I be charged for exchanging currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2779", "dataset": "banking77", "type": "choice", "state": "What is the exchange fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2780", "dataset": "banking77", "type": "choice", "state": "Does it cost to exchange currencies with this card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2781", "dataset": "banking77", "type": "choice", "state": "how much you charge for exhcange", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2782", "dataset": "banking77", "type": "choice", "state": "Are there any extra hidden fees for exchanging currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2783", "dataset": "banking77", "type": "choice", "state": "When I travel, what will it cost to switch for my currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2784", "dataset": "banking77", "type": "choice", "state": "How much will I pay to exchange foreign currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2785", "dataset": "banking77", "type": "choice", "state": "Does it cost money for currency exchange services?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2786", "dataset": "banking77", "type": "choice", "state": "Are there extra charges for exchanging currency?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2787", "dataset": "banking77", "type": "choice", "state": "I will need to exchange currencies frequently, will I be able to get a discount?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2788", "dataset": "banking77", "type": "choice", "state": "Is there a charge for a foreign currency exchange?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2789", "dataset": "banking77", "type": "choice", "state": "Is there a discount for frequently exchanging currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2790", "dataset": "banking77", "type": "choice", "state": "What is the cost for an exchange fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2791", "dataset": "banking77", "type": "choice", "state": "Will it cost more money if my currency needs to be exchanged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2792", "dataset": "banking77", "type": "choice", "state": "I would like to exchange currencies, but is there an extra charge to do so?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2793", "dataset": "banking77", "type": "choice", "state": "Does it cost anything for exchanges?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2794", "dataset": "banking77", "type": "choice", "state": "Can I exchange money from abroad without additional costs?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2795", "dataset": "banking77", "type": "choice", "state": "does it cost to exchange currencies?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "exchange_charge"}
{"id": "banking77:2796", "dataset": "banking77", "type": "choice", "state": "Is there a fee for using a European bank card to top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2797", "dataset": "banking77", "type": "choice", "state": "Are there any fees for adding money with an international card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2798", "dataset": "banking77", "type": "choice", "state": "i was charged when i used a us issued card. why and what cards are free to use to add money", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2799", "dataset": "banking77", "type": "choice", "state": "Any hidden fees associated with the international card if money is added?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2800", "dataset": "banking77", "type": "choice", "state": "Will I get charged for topping off my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2801", "dataset": "banking77", "type": "choice", "state": "Are there charges for topping up US cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2802", "dataset": "banking77", "type": "choice", "state": "Are there fees for top ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2803", "dataset": "banking77", "type": "choice", "state": "What are the charges for US cards with top up.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2804", "dataset": "banking77", "type": "choice", "state": "Is there an additional charge for topping up using a European card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2805", "dataset": "banking77", "type": "choice", "state": "In exchange for top ups will you take fees?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2806", "dataset": "banking77", "type": "choice", "state": "I just topped off my card will I be charged for it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2807", "dataset": "banking77", "type": "choice", "state": "How much does it cost to top up by card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2808", "dataset": "banking77", "type": "choice", "state": "Are there any fees if I use a European bank card for a top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2809", "dataset": "banking77", "type": "choice", "state": "What are the top-up fees?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2810", "dataset": "banking77", "type": "choice", "state": "How much is the charge to top up my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2811", "dataset": "banking77", "type": "choice", "state": "How much can I expect to pay to top up a US card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2812", "dataset": "banking77", "type": "choice", "state": "What fee is included if I top up by card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2813", "dataset": "banking77", "type": "choice", "state": "If I use a European bank card for top up, Do I get charged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2814", "dataset": "banking77", "type": "choice", "state": "Will there be any extra fees for European bank card for top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2815", "dataset": "banking77", "type": "choice", "state": "Will I be charged if I use European bank card for top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2816", "dataset": "banking77", "type": "choice", "state": "I want to use a European bank card for a top up. Must I pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2817", "dataset": "banking77", "type": "choice", "state": "Will I be charged for topping up by card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2818", "dataset": "banking77", "type": "choice", "state": "Is there a fee for topping up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2819", "dataset": "banking77", "type": "choice", "state": "What do you charge for top ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2820", "dataset": "banking77", "type": "choice", "state": "Will it cost anything to top up a US card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2821", "dataset": "banking77", "type": "choice", "state": "Does topping up my card have a fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2822", "dataset": "banking77", "type": "choice", "state": "Are there fees for adding money using an international card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2823", "dataset": "banking77", "type": "choice", "state": "When using a US card, what is the cost for a top up/off?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2824", "dataset": "banking77", "type": "choice", "state": "I need to use a European card for a top up, what will the charge be?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2825", "dataset": "banking77", "type": "choice", "state": "Is it okay to use a bank card to top up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2826", "dataset": "banking77", "type": "choice", "state": "Any fee for topping up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2827", "dataset": "banking77", "type": "choice", "state": "Are there any fees for top ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2828", "dataset": "banking77", "type": "choice", "state": "What are the fees of using an international card to add money?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2829", "dataset": "banking77", "type": "choice", "state": "Is there a charge or discount if I use a European bank in a top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2830", "dataset": "banking77", "type": "choice", "state": "Is their a fee for top ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2831", "dataset": "banking77", "type": "choice", "state": "Can I top up using an international card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2832", "dataset": "banking77", "type": "choice", "state": "What will happen if I want to add money using an international card? Will I run into any fees?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2833", "dataset": "banking77", "type": "choice", "state": "Are there any extra fees for adding money into the international card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2834", "dataset": "banking77", "type": "choice", "state": "What are the fees for top ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2835", "dataset": "banking77", "type": "choice", "state": "What are the top up charges for US cards?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "top_up_by_card_charge"}
{"id": "banking77:2836", "dataset": "banking77", "type": "choice", "state": "Could you please activate my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2837", "dataset": "banking77", "type": "choice", "state": "I need to activate my card can you do that now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2838", "dataset": "banking77", "type": "choice", "state": "What do I need to do to activate my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2839", "dataset": "banking77", "type": "choice", "state": "Tell me how to go about activating my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2840", "dataset": "banking77", "type": "choice", "state": "How can I activate my card so I can start using it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2841", "dataset": "banking77", "type": "choice", "state": "How long will it take to activate my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2842", "dataset": "banking77", "type": "choice", "state": "What's the right way to activate my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2843", "dataset": "banking77", "type": "choice", "state": "I received my new card, how is it activated?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2844", "dataset": "banking77", "type": "choice", "state": "Is there a way my new card can be renewed?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2845", "dataset": "banking77", "type": "choice", "state": "How do I activate a card I received?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2846", "dataset": "banking77", "type": "choice", "state": "Why can't I activate my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2847", "dataset": "banking77", "type": "choice", "state": "What is the process of card activation?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2848", "dataset": "banking77", "type": "choice", "state": "WHAT CAN I DO AFTER THE CARD MISSING", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2849", "dataset": "banking77", "type": "choice", "state": "I got my new card where do I go to activate it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2850", "dataset": "banking77", "type": "choice", "state": "Would like to use my card and need to activate it first.  Can you help me do this?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2851", "dataset": "banking77", "type": "choice", "state": "I need help activating my new card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2852", "dataset": "banking77", "type": "choice", "state": "how to activate card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2853", "dataset": "banking77", "type": "choice", "state": "Please, activate my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2854", "dataset": "banking77", "type": "choice", "state": "I tried activating my bill of fare and it didn't workplace", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2855", "dataset": "banking77", "type": "choice", "state": "I just got my card and want to use it, how do I activate my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2856", "dataset": "banking77", "type": "choice", "state": "I have a new card and I want to activate it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2857", "dataset": "banking77", "type": "choice", "state": "Assist me please with card activation.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2858", "dataset": "banking77", "type": "choice", "state": "I need help with activating my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2859", "dataset": "banking77", "type": "choice", "state": "How can I start using my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2860", "dataset": "banking77", "type": "choice", "state": "Activating my card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2861", "dataset": "banking77", "type": "choice", "state": "When will my card be activated?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2862", "dataset": "banking77", "type": "choice", "state": "How can I activate my card>", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2863", "dataset": "banking77", "type": "choice", "state": "What are the steps in order to activate my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2864", "dataset": "banking77", "type": "choice", "state": "How do I go about activating my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2865", "dataset": "banking77", "type": "choice", "state": "What is the activation process on my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2866", "dataset": "banking77", "type": "choice", "state": "I would like to get help from someone with activating my card.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2867", "dataset": "banking77", "type": "choice", "state": "What is the process for activating my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2868", "dataset": "banking77", "type": "choice", "state": "How do I use my new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2869", "dataset": "banking77", "type": "choice", "state": "I got my new card but I am not sure if it need s activated and how?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2870", "dataset": "banking77", "type": "choice", "state": "What are the steps to activating a new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2871", "dataset": "banking77", "type": "choice", "state": "I would like to activate my card to use now, can you help me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2872", "dataset": "banking77", "type": "choice", "state": "How do I activate a new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2873", "dataset": "banking77", "type": "choice", "state": "I just got this card & I don't know how to activate it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2874", "dataset": "banking77", "type": "choice", "state": "I got my new card. How do I activate it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2875", "dataset": "banking77", "type": "choice", "state": "What do I need to do to activate my card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "activate_my_card"}
{"id": "banking77:2876", "dataset": "banking77", "type": "choice", "state": "I see some fees for cash withdraw.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2877", "dataset": "banking77", "type": "choice", "state": "How come I was charged extra when I withdrew cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2878", "dataset": "banking77", "type": "choice", "state": "Why am I being charged when I withdraw cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2879", "dataset": "banking77", "type": "choice", "state": "What is this charge on my account for a cash withdrawl?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2880", "dataset": "banking77", "type": "choice", "state": "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2881", "dataset": "banking77", "type": "choice", "state": "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2882", "dataset": "banking77", "type": "choice", "state": "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2883", "dataset": "banking77", "type": "choice", "state": "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2884", "dataset": "banking77", "type": "choice", "state": "Why is there an extra charge for money that was withdrawn?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2885", "dataset": "banking77", "type": "choice", "state": "Why was I charged a fee for withdrawing cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2886", "dataset": "banking77", "type": "choice", "state": "Why did I get a fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2887", "dataset": "banking77", "type": "choice", "state": "Why did my cash get charged a fee that should not be there.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2888", "dataset": "banking77", "type": "choice", "state": "Why did I have to pay a fee when I got cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2889", "dataset": "banking77", "type": "choice", "state": "Hi, I am calling about a recent transaction that has happened on my account.  I recently went to the ATM, and tried to make a withdrawal on my account.  I just happened to check my transaction slip and noticed a fee for my withdrawal.  How can I resolve this, I didn't know fees were charged for this type of action.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2890", "dataset": "banking77", "type": "choice", "state": "A fee was charged for my recent withdrawal.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2891", "dataset": "banking77", "type": "choice", "state": "I got a fee for an ATM withdrawal.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2892", "dataset": "banking77", "type": "choice", "state": "What is the reason for this fee I got after a simple cash withdrawal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2893", "dataset": "banking77", "type": "choice", "state": "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2894", "dataset": "banking77", "type": "choice", "state": "Is there a fee for withdrawing cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2895", "dataset": "banking77", "type": "choice", "state": "I've notice I was charged for withdrawing cash, can you explain why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2896", "dataset": "banking77", "type": "choice", "state": "Why was my account charged for using an ATM?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2897", "dataset": "banking77", "type": "choice", "state": "Why is there a charge on my account for taking out cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2898", "dataset": "banking77", "type": "choice", "state": "An ATM fee was attached to my recent withdrawal.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2899", "dataset": "banking77", "type": "choice", "state": "I thought cash withdrawals didn't have a fee", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2900", "dataset": "banking77", "type": "choice", "state": "Why did I get charged a fee when I tried to obtain cash?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2901", "dataset": "banking77", "type": "choice", "state": "While I was checking out in the grocery store, I realized I needed cash so I requested some.  However, I noticed there was a fee for this transaction.  Why did I get charged a fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2902", "dataset": "banking77", "type": "choice", "state": "Using an ATM caused me to incur an additional fee. Why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2903", "dataset": "banking77", "type": "choice", "state": "I was charged extra for a withdrawal", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2904", "dataset": "banking77", "type": "choice", "state": "Is there a limit on how much I can withdraw from my account without being charged?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2905", "dataset": "banking77", "type": "choice", "state": "I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2906", "dataset": "banking77", "type": "choice", "state": "More fees, this time for withdrawing my own cash. Why are you robbing me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2907", "dataset": "banking77", "type": "choice", "state": "I have never been charged a fee for cash withdrawal before. When did that change?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2908", "dataset": "banking77", "type": "choice", "state": "I was charged for a cash withdrawal.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2909", "dataset": "banking77", "type": "choice", "state": "Why did you charge me for a cash withdrawal?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2910", "dataset": "banking77", "type": "choice", "state": "I took cash and got charged a fee", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2911", "dataset": "banking77", "type": "choice", "state": "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2912", "dataset": "banking77", "type": "choice", "state": "I had a wrong fee charged at this ATM.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2913", "dataset": "banking77", "type": "choice", "state": "When I got cash, I'm pretty sure there was a glitch that overcharged me.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2914", "dataset": "banking77", "type": "choice", "state": "My account got charged for taking out cash, why did this happen?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2915", "dataset": "banking77", "type": "choice", "state": "Why is there a fee for withdrawing?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "cash_withdrawal_charge"}
{"id": "banking77:2916", "dataset": "banking77", "type": "choice", "state": "Am I able to order a new card and have it sent to me in China?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2917", "dataset": "banking77", "type": "choice", "state": "Will you be able to send the new card to China?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2918", "dataset": "banking77", "type": "choice", "state": "When my card expires what happens to my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2919", "dataset": "banking77", "type": "choice", "state": "What do I do when my card expires?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2920", "dataset": "banking77", "type": "choice", "state": "The expiration date on my card is coming up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2921", "dataset": "banking77", "type": "choice", "state": "My card's expiring, what happens now?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2922", "dataset": "banking77", "type": "choice", "state": "My card is about to expire. What do I need to do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2923", "dataset": "banking77", "type": "choice", "state": "how long and how much does it cost for new card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2924", "dataset": "banking77", "type": "choice", "state": "What do I do if my card is expiring soon?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2925", "dataset": "banking77", "type": "choice", "state": "How much does it cost to get a new card?  Mine is almost expired.  How fast does it come?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2926", "dataset": "banking77", "type": "choice", "state": "Since my card is about to expire, what do I do to get a new one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2927", "dataset": "banking77", "type": "choice", "state": "My card is about to expire and I need to know how much it costs and how long it takes to get a new one.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2928", "dataset": "banking77", "type": "choice", "state": "When my card expires do you send a new card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2929", "dataset": "banking77", "type": "choice", "state": "What is the next step if my card is about to expire.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2930", "dataset": "banking77", "type": "choice", "state": "Once my card expires, what should I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2931", "dataset": "banking77", "type": "choice", "state": "I need a new card, my current card is nearly expired.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2932", "dataset": "banking77", "type": "choice", "state": "It appears my card expires next month, can I order a new one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2933", "dataset": "banking77", "type": "choice", "state": "My card is about to expire. How much does it cost to order a new one and how fast will I get it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2934", "dataset": "banking77", "type": "choice", "state": "What do I do when my card is about to expire?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2935", "dataset": "banking77", "type": "choice", "state": "I will need to get a new card soon, how do I order?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2936", "dataset": "banking77", "type": "choice", "state": "going to need a new card what are the fees and time it takes", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2937", "dataset": "banking77", "type": "choice", "state": "Will I need to order a new card since mine expires next month?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2938", "dataset": "banking77", "type": "choice", "state": "When my card expires, will I get a new one mailed to me?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2939", "dataset": "banking77", "type": "choice", "state": "Do you have to order a new card before your current card expires?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2940", "dataset": "banking77", "type": "choice", "state": "Since my card is about to expire, I need a new one.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2941", "dataset": "banking77", "type": "choice", "state": "My card is very close to expiring. When can I order a new one and how do I do so?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2942", "dataset": "banking77", "type": "choice", "state": "I need to order a  new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2943", "dataset": "banking77", "type": "choice", "state": "How do I order a new card before It expires?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2944", "dataset": "banking77", "type": "choice", "state": "Can I receive a new card while I am in China?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2945", "dataset": "banking77", "type": "choice", "state": "Next month my card will expire, do I need to order a new one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2946", "dataset": "banking77", "type": "choice", "state": "The expiration date of my card is approaching .", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2947", "dataset": "banking77", "type": "choice", "state": "How can I get a new card ASAP to replace an old, soon to expire one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2948", "dataset": "banking77", "type": "choice", "state": "I need a new card since my old one is about to expire.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2949", "dataset": "banking77", "type": "choice", "state": "My card is about to expire.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2950", "dataset": "banking77", "type": "choice", "state": "My card is expiring shortly.  How much will it cost for a replacement, and how soon can I get it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2951", "dataset": "banking77", "type": "choice", "state": "What would the price be for an expired card replacement and how long will it take me to get it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2952", "dataset": "banking77", "type": "choice", "state": "in china, need new card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2953", "dataset": "banking77", "type": "choice", "state": "If my card is about to expire, do I need to order a new one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2954", "dataset": "banking77", "type": "choice", "state": "My card is about to expire. How do I get a new one?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2955", "dataset": "banking77", "type": "choice", "state": "I need to know the cost and when I will receive a new card to replace an old one.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "card_about_to_expire"}
{"id": "banking77:2956", "dataset": "banking77", "type": "choice", "state": "Is the top up feature available on the Apple Watch?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2957", "dataset": "banking77", "type": "choice", "state": "Can I use the system Google Pay for top-ups?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2958", "dataset": "banking77", "type": "choice", "state": "My top-up for Google Pay isn't working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2959", "dataset": "banking77", "type": "choice", "state": "Can I add money with Apple Pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2960", "dataset": "banking77", "type": "choice", "state": "Can I use my Apple Watch to to top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2961", "dataset": "banking77", "type": "choice", "state": "Does Apple Pay give the option to top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2962", "dataset": "banking77", "type": "choice", "state": "Top up on my Google Pay isn't working.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2963", "dataset": "banking77", "type": "choice", "state": "Is it possible to top up with Apple Pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2964", "dataset": "banking77", "type": "choice", "state": "do i have to setup apple pay to use it", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2965", "dataset": "banking77", "type": "choice", "state": "Can I use Apple Pay to top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2966", "dataset": "banking77", "type": "choice", "state": "How can I top up my Google Pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2967", "dataset": "banking77", "type": "choice", "state": "Does Google Play have an app to Top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2968", "dataset": "banking77", "type": "choice", "state": "I received my American Express card, but I am having problems making it work with Apple pay.  Can you help me with this problem?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2969", "dataset": "banking77", "type": "choice", "state": "is apple pay eligible for top up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2970", "dataset": "banking77", "type": "choice", "state": "Why can't I use my American Express with Apple Pay to top up my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2971", "dataset": "banking77", "type": "choice", "state": "how do i add money with my apple watch", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2972", "dataset": "banking77", "type": "choice", "state": "If I want to top up, can I use Apple Pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2973", "dataset": "banking77", "type": "choice", "state": "can i top up with apple pay", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2974", "dataset": "banking77", "type": "choice", "state": "My American express is experiencing a problem with apple play with top up, can you fix it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2975", "dataset": "banking77", "type": "choice", "state": "My top up is not working in Apple Pay.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2976", "dataset": "banking77", "type": "choice", "state": "Is Apple Pay a possible top up option?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2977", "dataset": "banking77", "type": "choice", "state": "I don't know how to top up my Google pay.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2978", "dataset": "banking77", "type": "choice", "state": "Can I top up from my Apple Watch?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2979", "dataset": "banking77", "type": "choice", "state": "Can I use my American Express stored in Apple Pay to top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2980", "dataset": "banking77", "type": "choice", "state": "is apple pay costly?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2981", "dataset": "banking77", "type": "choice", "state": "How can I top up with Google Pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2982", "dataset": "banking77", "type": "choice", "state": "I can't top up my account using my American Express with Apple Pay.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2983", "dataset": "banking77", "type": "choice", "state": "I got my American Express in Apple Pay, why is top up not working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2984", "dataset": "banking77", "type": "choice", "state": "I got my American Express in Apple Bay but top up is not working", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2985", "dataset": "banking77", "type": "choice", "state": "How do I top up? Can I use my apple watch?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2986", "dataset": "banking77", "type": "choice", "state": "Is it possible to use Apple Pay to put money in my account?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2987", "dataset": "banking77", "type": "choice", "state": "My American Express is in my Apple Pay and the top up is failing, why?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2988", "dataset": "banking77", "type": "choice", "state": "How can I top-ff my account using my Apple Watch?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2989", "dataset": "banking77", "type": "choice", "state": "can google pay be used to make a top-up", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2990", "dataset": "banking77", "type": "choice", "state": "How do I get the Top Up feature on my apple watch working?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2991", "dataset": "banking77", "type": "choice", "state": "How do I troubleshoot Google pay top up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2992", "dataset": "banking77", "type": "choice", "state": "How do I top up with Apple Pay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2993", "dataset": "banking77", "type": "choice", "state": "Why isn't my top up working using my saved American Express in ApplePay?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2994", "dataset": "banking77", "type": "choice", "state": "How do I use the top up app with my apple watch?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2995", "dataset": "banking77", "type": "choice", "state": "Google pay and top up, I want it, can I get it?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "apple_pay_or_google_pay"}
{"id": "banking77:2996", "dataset": "banking77", "type": "choice", "state": "What can I use to verify my identify?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:2997", "dataset": "banking77", "type": "choice", "state": "What do you need to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:2998", "dataset": "banking77", "type": "choice", "state": "I need to verify my identity, but how do I do that?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:2999", "dataset": "banking77", "type": "choice", "state": "How can I verify my indentity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3000", "dataset": "banking77", "type": "choice", "state": "What is needed to prove my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3001", "dataset": "banking77", "type": "choice", "state": "What do you need for my identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3002", "dataset": "banking77", "type": "choice", "state": "How do you verify an identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3003", "dataset": "banking77", "type": "choice", "state": "Is there a specific type you need for identity verification?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3004", "dataset": "banking77", "type": "choice", "state": "I got a message that I need to verify my identity; what do I do?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3005", "dataset": "banking77", "type": "choice", "state": "Are there any documents needed for the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3006", "dataset": "banking77", "type": "choice", "state": "What are the steps I need to take to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3007", "dataset": "banking77", "type": "choice", "state": "What do I need to verify my identity", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3008", "dataset": "banking77", "type": "choice", "state": "I need to verify my identity", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3009", "dataset": "banking77", "type": "choice", "state": "I need some help with identity verification.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3010", "dataset": "banking77", "type": "choice", "state": "What's the process for ID verification?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3011", "dataset": "banking77", "type": "choice", "state": "I would like to know how I can verify my Identity.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3012", "dataset": "banking77", "type": "choice", "state": "What kind of documents do I need for the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3013", "dataset": "banking77", "type": "choice", "state": "Let me know the steps for the identity checks", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3014", "dataset": "banking77", "type": "choice", "state": "What should I do to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3015", "dataset": "banking77", "type": "choice", "state": "What are the steps to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3016", "dataset": "banking77", "type": "choice", "state": "How does my identity get verified?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3017", "dataset": "banking77", "type": "choice", "state": "What things do I need to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3018", "dataset": "banking77", "type": "choice", "state": "What steps do I take to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3019", "dataset": "banking77", "type": "choice", "state": "Can I verify my identity online?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3020", "dataset": "banking77", "type": "choice", "state": "do the details of my profile have to match my documents", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3021", "dataset": "banking77", "type": "choice", "state": "Where do I verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3022", "dataset": "banking77", "type": "choice", "state": "When getting my ID checked, what are the steps involved?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3023", "dataset": "banking77", "type": "choice", "state": "do I need anything for the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3024", "dataset": "banking77", "type": "choice", "state": "which kind of documentation do I need for identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3025", "dataset": "banking77", "type": "choice", "state": "How do I go forth on verifying my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3026", "dataset": "banking77", "type": "choice", "state": "What can I do to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3027", "dataset": "banking77", "type": "choice", "state": "What do you need so I can verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3028", "dataset": "banking77", "type": "choice", "state": "What do I need to show who I am?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3029", "dataset": "banking77", "type": "choice", "state": "Do I need any kind of documentation for the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3030", "dataset": "banking77", "type": "choice", "state": "What will I need for identity verification?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3031", "dataset": "banking77", "type": "choice", "state": "Is there any way to verify who I am?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3032", "dataset": "banking77", "type": "choice", "state": "Is there any documentation needed for the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3033", "dataset": "banking77", "type": "choice", "state": "What all am I required to show for the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3034", "dataset": "banking77", "type": "choice", "state": "What do I do for the identity check?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3035", "dataset": "banking77", "type": "choice", "state": "What do I need to do to verify my identity?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "verify_my_identity"}
{"id": "banking77:3036", "dataset": "banking77", "type": "choice", "state": "I live in the US but want to get a card", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3037", "dataset": "banking77", "type": "choice", "state": "Are your cards available in Europe?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3038", "dataset": "banking77", "type": "choice", "state": "Can I use your app if I am from the EU?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3039", "dataset": "banking77", "type": "choice", "state": "What countries are supported?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3040", "dataset": "banking77", "type": "choice", "state": "i live in the US can i still get a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3041", "dataset": "banking77", "type": "choice", "state": "Can I get a card outside the UK?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3042", "dataset": "banking77", "type": "choice", "state": "I'm not in the UK, can I still get a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3043", "dataset": "banking77", "type": "choice", "state": "I'm not in the UK, is it possible for me to still get a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3044", "dataset": "banking77", "type": "choice", "state": "Now that I live in the US how can I get a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3045", "dataset": "banking77", "type": "choice", "state": "Can I get one of your cards in the EU", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3046", "dataset": "banking77", "type": "choice", "state": "Can I get a card despite the fact I'm not in the UK?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3047", "dataset": "banking77", "type": "choice", "state": "Where do I need to live to get support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3048", "dataset": "banking77", "type": "choice", "state": "Do you support the EU?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3049", "dataset": "banking77", "type": "choice", "state": "how do i get a card if i am in the usa", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3050", "dataset": "banking77", "type": "choice", "state": "Please help me get a new card, I reside in the United States.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3051", "dataset": "banking77", "type": "choice", "state": "Is it possible to get a card if I'm not in the UK?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3052", "dataset": "banking77", "type": "choice", "state": "Is my country supported", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3053", "dataset": "banking77", "type": "choice", "state": "From what countries can I use this product?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3054", "dataset": "banking77", "type": "choice", "state": "Where can I find your locations?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3055", "dataset": "banking77", "type": "choice", "state": "Can I get a card even if I live outside the UK?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3056", "dataset": "banking77", "type": "choice", "state": "I am from the EU, can I sign up?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3057", "dataset": "banking77", "type": "choice", "state": "I would like to receive and use the card in Europe, is that possible?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3058", "dataset": "banking77", "type": "choice", "state": "What countries do you support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3059", "dataset": "banking77", "type": "choice", "state": "What countries are you currently in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3060", "dataset": "banking77", "type": "choice", "state": "What locations are you in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3061", "dataset": "banking77", "type": "choice", "state": "Can you tell me what countries you operate in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3062", "dataset": "banking77", "type": "choice", "state": "I need a card, but I'm in the US at the moment.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3063", "dataset": "banking77", "type": "choice", "state": "What countries will my card be supported in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3064", "dataset": "banking77", "type": "choice", "state": "Do you have a list of countries you operate in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3065", "dataset": "banking77", "type": "choice", "state": "In what countries do you do business?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3066", "dataset": "banking77", "type": "choice", "state": "I don't live in the UK.  Can I still get a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3067", "dataset": "banking77", "type": "choice", "state": "Where do you support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3068", "dataset": "banking77", "type": "choice", "state": "Am I able to get a card in EU?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3069", "dataset": "banking77", "type": "choice", "state": "What countries do you currently do business in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3070", "dataset": "banking77", "type": "choice", "state": "I'm not in the UK, can I get a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3071", "dataset": "banking77", "type": "choice", "state": "If i'm not in the UK, can I still get a card?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3072", "dataset": "banking77", "type": "choice", "state": "How many countries do you support?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3073", "dataset": "banking77", "type": "choice", "state": "What countries do you do business in?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3074", "dataset": "banking77", "type": "choice", "state": "What are the countries you operate in.", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}
{"id": "banking77:3075", "dataset": "banking77", "type": "choice", "state": "Can the card be mailed and used in Europe?", "instructions": "Which banking service intent does this customer message express?", "criteria": {"activate_my_card": "activate my card", "age_limit": "age limit", "apple_pay_or_google_pay": "apple pay or google pay", "atm_support": "atm support", "automatic_top_up": "automatic top up", "balance_not_updated_after_bank_transfer": "balance not updated after bank transfer", "balance_not_updated_after_cheque_or_cash_deposit": "balance not updated after cheque or cash deposit", "beneficiary_not_allowed": "beneficiary not allowed", "cancel_transfer": "cancel transfer", "card_about_to_expire": "card about to expire", "card_acceptance": "card acceptance", "card_arrival": "card arrival", "card_delivery_estimate": "card delivery estimate", "card_linking": "card linking", "card_not_working": "card not working", "card_payment_fee_charged": "card payment fee charged", "card_payment_not_recognised": "card payment not recognised", "card_payment_wrong_exchange_rate": "card payment wrong exchange rate", "card_swallowed": "card swallowed", "cash_withdrawal_charge": "cash withdrawal charge", "cash_withdrawal_not_recognised": "cash withdrawal not recognised", "change_pin": "change pin", "compromised_card": "compromised card", "contactless_not_working": "contactless not working", "country_support": "country support", "declined_card_payment": "declined card payment", "declined_cash_withdrawal": "declined cash withdrawal", "declined_transfer": "declined transfer", "direct_debit_payment_not_recognised": "direct debit payment not recognised", "disposable_card_limits": "disposable card limits", "edit_personal_details": "edit personal details", "exchange_charge": "exchange charge", "exchange_rate": "exchange rate", "exchange_via_app": "exchange via app", "extra_charge_on_statement": "extra charge on statement", "failed_transfer": "failed transfer", "fiat_currency_support": "fiat currency support", "get_disposable_virtual_card": "get disposable virtual card", "get_physical_card": "get physical card", "getting_spare_card": "getting spare card", "getting_virtual_card": "getting virtual card", "lost_or_stolen_card": "lost or stolen card", "lost_or_stolen_phone": "lost or stolen phone", "order_physical_card": "order physical card", "passcode_forgotten": "passcode forgotten", "pending_card_payment": "pending card payment", "pending_cash_withdrawal": "pending cash withdrawal", "pending_top_up": "pending top up", "pending_transfer": "pending transfer", "pin_blocked": "pin blocked", "receiving_money": "receiving money", "Refund_not_showing_up": "Refund not showing up", "request_refund": "request refund", "reverted_card_payment?": "reverted card payment?", "supported_cards_and_currencies": "supported cards and currencies", "terminate_account": "terminate account", "top_up_by_bank_transfer_charge": "top up by bank transfer charge", "top_up_by_card_charge": "top up by card charge", "top_up_by_cash_or_cheque": "top up by cash or cheque", "top_up_failed": "top up failed", "top_up_limits": "top up limits", "top_up_reverted": "top up reverted", "topping_up_by_card": "topping up by card", "transaction_charged_twice": "transaction charged twice", "transfer_fee_charged": "transfer fee charged", "transfer_into_account": "transfer into account", "transfer_not_received_by_recipient": "transfer not received by recipient", "transfer_timing": "transfer timing", "unable_to_verify_identity": "unable to verify identity", "verify_my_identity": "verify my identity", "verify_source_of_funds": "verify source of funds", "verify_top_up": "verify top up", "virtual_card_not_working": "virtual card not working", "visa_or_mastercard": "visa or mastercard", "why_verify_identity": "why verify identity", "wrong_amount_of_cash_received": "wrong amount of cash received", "wrong_exchange_rate_for_cash_withdrawal": "wrong exchange rate for cash withdrawal"}, "keys": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "options": ["activate my card", "age limit", "apple pay or google pay", "atm support", "automatic top up", "balance not updated after bank transfer", "balance not updated after cheque or cash deposit", "beneficiary not allowed", "cancel transfer", "card about to expire", "card acceptance", "card arrival", "card delivery estimate", "card linking", "card not working", "card payment fee charged", "card payment not recognised", "card payment wrong exchange rate", "card swallowed", "cash withdrawal charge", "cash withdrawal not recognised", "change pin", "compromised card", "contactless not working", "country support", "declined card payment", "declined cash withdrawal", "declined transfer", "direct debit payment not recognised", "disposable card limits", "edit personal details", "exchange charge", "exchange rate", "exchange via app", "extra charge on statement", "failed transfer", "fiat currency support", "get disposable virtual card", "get physical card", "getting spare card", "getting virtual card", "lost or stolen card", "lost or stolen phone", "order physical card", "passcode forgotten", "pending card payment", "pending cash withdrawal", "pending top up", "pending transfer", "pin blocked", "receiving money", "Refund not showing up", "request refund", "reverted card payment?", "supported cards and currencies", "terminate account", "top up by bank transfer charge", "top up by card charge", "top up by cash or cheque", "top up failed", "top up limits", "top up reverted", "topping up by card", "transaction charged twice", "transfer fee charged", "transfer into account", "transfer not received by recipient", "transfer timing", "unable to verify identity", "verify my identity", "verify source of funds", "verify top up", "virtual card not working", "visa or mastercard", "why verify identity", "wrong amount of cash received", "wrong exchange rate for cash withdrawal"], "gold": "country_support"}